Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team as a Senior Administrator, providing essential admin support in a dynamic healthcare environment.
- Company: Tees Esk and Wear Valleys NHS Foundation Trust is dedicated to compassionate mental health care for older people.
- Benefits: Enjoy a competitive salary, generous annual leave, NHS discounts, and access to staff wellbeing support.
- Why this job: Make a real difference in mental health care while working in a supportive and friendly team.
- Qualifications: Previous experience as a medical secretary or similar role, with strong IT skills and a passion for helping others.
- Other info: Part-time hours (22.5) with opportunities for professional development and a welcoming work culture.
The predicted salary is between 22700 - 25300 £ per year.
Go back Tees Esk and Wear Valleys NHS Foundation Trust
Senior Administrator – Medical Secretary
The closing date is 27 August 2025
This is the perfect opportunity for a dedicated and experienced Senior Administrator/Medical Secretary to join our friendly team based at Alexander House, Knaresborough. Our team provides essential compassionate mental health support and care to our older people in the local area and is situated in the beautiful and historical market and spa town of Knaresborough. Alexander House is just a short 10-minute walk to the town centre and has free onsite parking.
As an essential part of the Harrogate Memory team, you will be based in the office working with another medical secretary and supported by our existing welcoming team secretary to work closely with the consultant, junior medical staff and advanced nurse practitioners to support us in delivering our Trust mission of co-creating a great experience for our patients, carers, and families.
If you are an individual with previous experience working as a medical secretary/clinical secretary/personal assistant, who is confident in using IT systems as part of your day-to-day work. Someone who thrives in a dynamic busy setting and is keen to join a team striving to make a real difference in then we are looking for you.
The working hours for this role are part time 22.5 hours job share working Wednesday – Friday.
Main duties of the job
We are first and foremost looking for a colleague with a passion for helping people who believes in delivering excellent customer service, who has a keen interest in learning and working in a health care setting with a \’can do\’ attitude.
This role is at the heart of the multi-disciplinary team which means you will work closely with nurses, consultants, junior doctors, psychologists, and management to ensure that they have everything admin wise they need to provide the best possible care to our patients. We are looking for someone who is comfortable multitasking in a busy environment, who is confident offering supervisory support to other admin staff. Someone who can communicate confidently, build strong working relationships with a variety of people, who can prioritise their workload and who is genuinely interested in understanding and supporting the challenges that mental health care provides.
Your main duties will be to provide comprehensive admin support to the consultant and medical team, which will include digital dictation or copy typing of patient letters, providing diary management, minute taking and recording confidential and sensitive information on Trust systems accurately and timely. For more details, please read carefully the job description, to be successful at shortlisting please briefly describe how you match this description citing examples to reinforce your experience.
About us
This position has a starting salary of £27,485which rises to £30,162 after 3 years pro rota and a generous NHS pension scheme. As a member of our NHS Trust, you will receive a fantastic annual leave package (27 days which increases with service, plus bank holidays) and access to extensive staff benefits which includes:
NHS staff discounts in over 200 branded sites/stores.
A TEWV monthly staff prize draw
Car lease scheme
Access to Trust gyms
Option to purchase additional annual leave
Access to staff wellbeing support.
Staff recognition is very important to us; you may be recognised through the Greatix and Star Award schemes. Our Administrators are professionals and are a valuable asset to our organisation. We understand they have a key role in the support and delivery of our services and that their dedication helps us to provide safe and high-quality care for our patients. The kind of care we would want for our loved ones.
Our organisation is on a \’Journey to Change\’ and as part of this journey, creating a great experience for our staff is one of three big goals. Ultimately, our aim is to be a proactive, responsible and mindful employer, recruiting, retaining and training our people, for the right roles, at the right time.
Job responsibilities
Our Trust is dedicated to supporting our colleagues in providing an excellent working environment and encourages everyone to share their progressive ideas. All staff have regular 1-2-1 supervisions and an annual appraisal, which provides lots of opportunity for celebration of achievements, and discussions around challenges, and your aspirations.
You will work with your medical secretary counterpart and the team administrator to deliver admin support. As a valuable member of the team, you will be invited to attend regular meetings to improve your knowledge and understanding of the services, you will also be required to minute meetings and keep accurate records. If successful, you will be supplied with a job plan and a fully supported induction.
A visit to the team would be most welcome, should you wish to ask any specific questions or request a visit please contact the team manager (details below). This is a rewarding role working in a desirable team, if you feel this is the challenge for you then we very much look forward to receiving your application.
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying, if you do not possess the minimum qualifications, you must be willing to undertake them to be fully compliant.
You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role
Additional contact details: Karen Willis, MHSOP Locality Administration Manager
Person Specification
Qualifications
- BTEC Diploma/Level 3 Diploma in Leadership and Management OR equivalent (i.e. NVQ in Business Administration / RSA Level 3) OR equivalent knowledge gained through relevant work experience plus a willingness to work towards the Level 5 in Leadership and Management within an agreed timescale
- IT Qualification (i.e. ECDL Qualification, RSA, NVQ in Business Administration) OR equivalent knowledge gained through relevant work experience.
- Key skills/functional skills in literacy and numeracy Level 2 or O\’Level (Grade C or above)/New GCSE in Maths and English (Grade 4 to 9)
Experience
- Implementing and maintaining systems and processes within an administration team.
- Leading, supervising and training staff on administrative processes in a positive manner to facilitate delivery of an effective service.
- Significant experience of working in an administrative environment including digital audio typing, Microsoft Office applications, diary management, filing systems, collating and presenting information.
- Co-ordinating meetings and associated duties.
- Extracting data and report preparation.
- Participation in service and quality improvement initiatives.
- Advanced typing skills and inputting data accurately and efficiency.
Knowledge
- Understanding of data protection and service user / staff confidentiality in line with defined procedures and guidelines.
- A sound understanding of quality improvement initiatives.
- Organising and completing demands and workloads meeting deadlines using delegation where necessary.
- Problem solving for an area of work or developing alternative or additional procedures
Skills
- Copy type and transcribe accurately from audiotape and/or shorthand.
- Demonstrate good organisational and diary management skills to include co-ordination of meetings and associated duties
- Communicate effectively in the English language and demonstrate both verbal and written comprehension skill
- Work on own initiative, prioritise work and consistently meet deadlines
- Depending on work area, lead, motivate and manage staff in a positive manner to facilitate delivery of an effective service
- Experience of MS Excel spreadsheets
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Tees Esk and Wear Valleys NHS Foundation Trust
£27,485 to £30,162 a yearpro rata, per annum
#J-18808-Ljbffr
Senior Administrator - Medical Secretary employer: Tewv Brits
Contact Detail:
Tewv Brits Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Administrator - Medical Secretary
✨Tip Number 1
Familiarise yourself with the specific duties of a Senior Administrator/Medical Secretary in a healthcare setting. Understanding the nuances of working within a multi-disciplinary team will help you demonstrate your knowledge during any informal discussions or interviews.
✨Tip Number 2
Network with current or former employees of Tees Esk and Wear Valleys NHS Foundation Trust. They can provide insights into the team culture and expectations, which can be invaluable when preparing for your application and potential interview.
✨Tip Number 3
Showcase your IT skills by being proficient in the software commonly used in medical administration, such as Microsoft Office and digital dictation tools. Consider taking a quick online course to brush up on these skills if needed.
✨Tip Number 4
Prepare to discuss your experience in managing confidential information and your understanding of data protection regulations. This is crucial in a healthcare role, and demonstrating your awareness will set you apart from other candidates.
We think you need these skills to ace Senior Administrator - Medical Secretary
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a medical secretary or administrator. Use keywords from the job description, such as 'diary management', 'digital dictation', and 'confidential information'.
Craft a Compelling Cover Letter: In your cover letter, express your passion for helping people and your commitment to excellent customer service. Provide specific examples of how you've successfully managed administrative tasks in a busy environment.
Demonstrate Relevant Skills: Clearly outline your IT skills and experience with Microsoft Office applications. Mention any qualifications you have, such as a BTEC Diploma or equivalent, and your willingness to pursue further training if necessary.
Follow Application Instructions: Carefully read the job description and person specification. Ensure you address all required qualifications and experiences in your application. If possible, mention your understanding of data protection and confidentiality in your responses.
How to prepare for a job interview at Tewv Brits
✨Show Your Passion for Patient Care
Make sure to express your genuine interest in providing compassionate support to patients. Share examples from your past experiences where you made a positive impact on someone's care, as this aligns with the Trust's mission.
✨Demonstrate Your IT Proficiency
Since the role requires confidence in using IT systems, be prepared to discuss your experience with digital dictation, Microsoft Office applications, and any other relevant software. Highlight specific tasks you've accomplished using these tools.
✨Emphasise Your Multitasking Skills
The job involves working in a busy environment, so provide examples of how you've successfully managed multiple tasks simultaneously. Discuss your strategies for prioritising workload and meeting deadlines.
✨Prepare for Team Dynamics
As you'll be part of a multi-disciplinary team, it's important to show that you can build strong working relationships. Talk about your experience collaborating with various professionals and how you contribute to a positive team atmosphere.
