At a Glance
- Tasks: Lead a dynamic team in delivering top-notch hotel services for patient care.
- Company: Join the Tees Esk and Wear Valleys NHS Foundation Trust, dedicated to mental health and wellbeing.
- Benefits: Flexible shifts, professional development, and a chance to make a real difference.
- Why this job: Be part of a compassionate team that puts patients at the heart of everything.
- Qualifications: Management experience, catering qualifications, and a passion for continuous improvement.
- Other info: Opportunity for career growth in a supportive and innovative environment.
The predicted salary is between 36000 - 60000 £ per year.
Based within the Estates and Facilities Directorate and more specifically within Hotel Services, the Facilities Site Manager role is responsible for monitoring all site management arrangements on all sites within the post holder's area of responsibility. You will need to be passionate and enthusiastic about patient care, putting patients at the heart of everything you do. You will be working in a multi-professional team and will need to be able to think on the spot and be empathetic. You will be passionate about our business, creating a culture of continuous improvement. The post holder will be based at Acklam Road overseeing the Trust wide and will be required to work shifts that include late shifts for monitoring purposes. You should be highly motivated, reliable, and flexible. Experience managing a service and team at a management level and managing change is required for this role, as is budget management experience.
Main duties of the job:
- The post holder is responsible for day-to-day management of a Hotel Services team including supervisors, admin, and courier team.
- The post holder will need to demonstrate that the services are being delivered effectively in line with legislation, National and Trust policies, customer requirements, and hospitality assured standards.
About us:
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York, and Selby. From education and prevention to crisis and specialist care, our talented and compassionate teams work in partnership with our patients, communities, and partners to help the people of our region feel safe, understood, believed in, and cared for. We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families, and carers work together with us towards better mental health. We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
Job responsibilities:
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.
Qualifications:
- Catering qualification Level 4 Advanced Certificate in Food Safety or willingness to work towards within 6 months
- Evidence of continual professional development
- Management Qualification to Diploma Level 5 or willingness to work towards within 2 years
- Key skills in literacy, numeracy, and ITQ level 2 (or equivalent)
- Demonstrates aptitude for continuous learning
- Audit course
- Basic Principles of HACCP
Experience:
- Substantial experience at management level
- Significant experience in managing budgets
- Experience in leading change
- Experience of writing and evaluating service specifications
- Experience of developing quality assurance and performance monitoring systems
- Experience of working with multi-site management level
- Experience of working with external Estates, ie PFI
- Cleaning experience in a management role
- Catering experience in a management role
Skills and Knowledge:
- Up-to-date detailed knowledge in food hygiene including HACCP
- Good understanding of principles of COSHH
- Excellent people management and interpersonal skills
- Ability to plan own work and others, ie supervisors
- Problem solving and decision-making skills
- Use of IT for day-to-day tasks and presentations in professional settings
- Project always a professional image
- Knowledge of the role and the function of the trust
- Knowledge of Quality Improvement Systems (QIS)
- In-depth understanding of National Standards of Healthcare Cleanliness and PLACE
- Good understanding of cook-chill/freeze and working of a production kitchen
Disclosure and Barring Service Check:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Contracting and Performance Officer in Selby employer: Tewv Brits
Contact Detail:
Tewv Brits Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contracting and Performance Officer in Selby
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those working at Tees Esk and Wear Valleys NHS Foundation Trust. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by researching the Trust's values and recent projects. Show us that you're not just passionate about patient care but also about how our team works together to improve services.
✨Tip Number 3
Practice your responses to common interview questions, especially around management and change. We want to see how you handle challenges and lead a team effectively, so be ready to share your experiences!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team and making a difference in patient care.
We think you need these skills to ace Contracting and Performance Officer in Selby
Some tips for your application 🫡
Show Your Passion: Make sure to express your enthusiasm for patient care in your application. We want to see how you put patients at the heart of everything you do, so share any relevant experiences that highlight this.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the specific role of Contracting and Performance Officer. Highlight your management experience and how it aligns with our values.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to see your key skills and experiences. We appreciate straightforward communication!
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets to the right people!
How to prepare for a job interview at Tewv Brits
✨Know Your Stuff
Make sure you brush up on the key responsibilities of a Contracting and Performance Officer. Familiarise yourself with the Trust's policies, especially around patient care and hospitality standards. This will show that you're genuinely interested in the role and understand what it entails.
✨Show Your Passion
During the interview, let your enthusiasm for patient care shine through. Share examples of how you've put patients at the heart of your previous roles. This is crucial for this position, so be ready to discuss how you can contribute to creating a culture of continuous improvement.
✨Demonstrate Team Spirit
Since you'll be working in a multi-professional team, it's important to highlight your teamwork skills. Prepare examples of how you've successfully collaborated with others in past roles, especially in managing change or leading a service. This will help illustrate your ability to fit into their team.
✨Be Ready for Scenarios
Expect situational questions that assess your problem-solving and decision-making skills. Think of specific instances where you've had to think on your feet or handle a challenging situation. This will demonstrate your ability to manage the dynamic environment of the role effectively.