At a Glance
- Tasks: Provide cleaning and catering services to support patients and staff in a hospital environment.
- Company: Join the Tees Esk and Wear Valleys NHS Foundation Trust, dedicated to patient care.
- Benefits: Gain valuable experience in healthcare, with a supportive team and flexible shifts.
- Other info: Opportunities for personal growth and a chance to contribute to quality improvement.
- Why this job: Make a real difference in patients' lives while working in a dynamic healthcare setting.
- Qualifications: Basic literacy and numeracy skills; experience in cleaning preferred.
The predicted salary is between 23615 - 25674 £ per year.
We require friendly, positive thinking, organized and motivated individuals to work as a Porter/Storeperson within the Trust's Hotel Services Team at Lanchester Road Hospital Durham. The Porter/Storeperson is responsible for providing and maintaining cleaning and catering services as part of the Hotel Services team to office, patient and communal areas within the Trust, ensuring a clean, safe and supportive environment for staff and patients working towards their recovery.
You will need to be passionate and enthusiastic about patient care, putting patients at the heart of everything you do. You will be working in a multi-professional team and will need to be able to think on the spot and be empathetic, while creating a culture of continuous improvement. The post holder will be based at Lanchester Road Hospital Durham DH1 5 RD and will be required to work four different shift patterns – 6:30‑3, 7‑3:30, 2‑10 and 10‑7.
Experience in cleaning duties and use of chemicals and equipment are essential as you will be working in a demanding environment. Catering and food service experience would be beneficial, along with a passion for providing high standards of customer service.
Main duties of the job:
- Provide cleaning and catering services as part of a team to office, patient and communal areas within the Trust.
- Interact compassionately with patients and carers at all times, recognising that patients may have a range of mental health conditions or learning disabilities.
- Show commitment to and participate in quality improvement activities.
- Promote at all times a positive image of people with mental health conditions and learning disabilities.
- Promote at all times a positive image of Hotel Services and the wider Trust.
Person Specification:
- Qualifications: Numeracy and literacy to Level 1, Basic IT and keyboard skills, NVQ Level 2 in Housekeeping or equivalent related to the role.
- Experience: Experience in use of cleaning materials and equipment.
- Skills and Knowledge: Able to follow instructions and understand written and verbal communication, Knowledge of stock control, Knowledge of Health.
Porter/Storeperson employer: Tewv Brits
Tees Esk and Wear Valleys NHS Foundation Trust is an exceptional employer, offering a supportive and collaborative work environment at Lanchester Road Hospital in Durham. With a strong focus on patient care and continuous improvement, employees benefit from comprehensive training, diverse shift patterns, and the opportunity to make a meaningful impact in the lives of patients. The Trust values its staff, fostering a culture of empathy and teamwork, making it an ideal place for those passionate about healthcare and service excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Porter/Storeperson
✨Tip Number 1
Get to know the Trust! Research Tees Esk and Wear Valleys NHS Foundation Trust and understand their values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As a Porter/Storeperson, you'll be interacting with patients and staff regularly. Role-play common scenarios with friends or family to boost your confidence and ensure you can communicate effectively and empathetically.
✨Tip Number 3
Be ready for shift work! Familiarise yourself with the different shift patterns and think about how you'll manage your time. Showing that you're flexible and prepared for the demands of the role can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application directly. Plus, it shows you're proactive and keen to join our team. Don't miss out on this opportunity!
We think you need these skills to ace Porter/Storeperson
Some tips for your application 🫡
Show Your Passion for Patient Care:When writing your application, make sure to highlight your enthusiasm for patient care. We want to see that you genuinely care about creating a supportive environment for patients and staff alike.
Tailor Your Experience:Be specific about your previous experience in cleaning and catering services. We’re looking for individuals who can demonstrate their skills and how they relate to the role of Porter/Storeperson, so don’t hold back!
Emphasise Teamwork:Since you'll be working in a multi-professional team, it’s important to showcase your ability to collaborate with others. Share examples of how you've worked effectively in teams before, as this will resonate with us.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Tewv Brits
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Porter/Storeperson. Familiarise yourself with the cleaning and catering services you'll be providing, and think about how your past experiences align with these duties. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Passion for Patient Care
Since this role is all about supporting patients, be prepared to discuss why patient care is important to you. Share any relevant experiences where you've made a positive impact on someone's well-being. This will demonstrate your empathy and commitment to putting patients at the heart of everything you do.
✨Prepare for Teamwork Questions
You'll be working in a multi-professional team, so expect questions about teamwork and collaboration. Think of examples from your previous jobs where you worked effectively with others, especially in challenging situations. Highlight your ability to communicate and support your colleagues, as this is crucial in a hospital environment.
✨Be Ready for Practical Scenarios
Given the nature of the job, you might face situational questions or even practical assessments during the interview. Brush up on your knowledge of cleaning materials and equipment, and be ready to discuss how you'd handle specific scenarios, like managing time during busy shifts or ensuring high standards of cleanliness in patient areas.
