Team Administrator in Northallerton

A new opportunity has arisen for a proactive and diligent administrator to join our organisation on a part‑time basis (22.5 hours over 3 or 4 days per week). This is a Management Secretary post and will provide valuable, comprehensive secretarial and organisational support to the Service Manager of Adult Mental Health Specialist Services (SS) across Harrogate, Hambleton and Richmondshire. The SS portfolio consists of Adult Eating Disorders (AED), Early Intervention Psychosis (EIP) and Perinatal (PNMH).

Due to this being a new post, we are able to offer some flexibility in terms of work base. North Moor House in Northallerton is one option; this facility is nestled on the outskirts of town and is easily accessible by car, bus and bicycle, and benefits from free on‑site parking. The Orchards in Ripon is another option, as is our new premises in Harrogate, known as Hummingbird House. In all of these bases you will work in a shared office environment alongside other administrators, clinical and managerial colleagues.

If you are looking for a new challenge, enjoy variety in your work and are looking to be part of a team striving to make a difference, we will welcome your application for this role. You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.

Whilst having previous experience in an administrative role is essential, NHS or other health care experience is not. We are first and foremost looking for individuals with a passion for people, extensive organisational skills, excellent customer service skills, an interest in working in a health care setting and a 'can do' attitude. We are looking for someone who feels comfortable multi‑tasking in a busy role, can communicate confidently, is thorough and takes pride in their work, can build strong working relationships with a variety of people, can prioritise their workload and work to deadlines.

With a starting salary of £24,937 pro rata per annum, a generous NHS pension scheme, a fantastic annual leave package (27 days annual leave plus bank holidays) and access to other NHS staff benefits and discounts, it is fair to say that this job has a lot to offer. There are many training and development opportunities available, giving you the opportunity for career progression. All staff have regular 1‑2‑1s, quarterly supervision meetings and an annual appraisal, which provides lots of opportunity for discussion around achievements, challenges and aspirations. We recognise that administrators are professionals and are a valuable asset to our organisation. We understand that they have a key role in the support and delivery of our services and that their contribution helps us in achieving our aim of consistently providing safe and high‑quality care for our service users.

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

• Qualifications: Level 3 Qualification in relevant field or equivalent experience or willingness to work towards Level 3 in Business Administration. Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above/New GCSE in Maths and English (Grade 4 to 9) are an essential requirement to be fully competent in the role. Level 3 in Business Administration. RSA Level 2 or equivalent Secretarial/administrative experience in a clinical environment.
• Experience: Experience of working in an administrative environment (diary management, filing systems, meeting coordination, minute taking, data input, collating and presenting information). Customer Service experience (face to face, answering calls, correspondence). Experience of organising completing demands and workloads. Experience of setting up and maintenance of administrative systems and processes. Experience of working autonomously and proactively. Experience of supporting/supervising staff. Experience of handling monies and working within financial guidelines.
• Skills/Knowledge: Comprehensive knowledge of Microsoft Office applications. Understanding of data protection and the need for confidentiality and how to maintain this. Knowledge of office systems and processes. Knowledge of NHS systems.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.