At a Glance
- Tasks: Provide cleaning and catering services to support patients and staff in a hospital environment.
- Company: Join the Tees Esk and Wear Valleys NHS Foundation Trust, dedicated to patient care.
- Benefits: Gain valuable experience in healthcare while making a positive impact on patients' lives.
- Other info: Flexible shift patterns available; great opportunity for personal and professional growth.
- Why this job: Be part of a compassionate team that values patient care and continuous improvement.
- Qualifications: Basic literacy and numeracy skills; experience with cleaning materials is essential.
The predicted salary is between 23615 - 25674 € per year.
We require friendly, positive thinking, organized and motivated individuals to work as a Porter/Storeperson within the Trust's Hotel Services Team at Lanchester Road Hospital Durham. The Porter/Storeperson is responsible for providing and maintaining cleaning and catering services as part of the Hotel Services team to office, patient and communal areas within the Trust, ensuring a clean, safe and supportive environment for staff and patients working towards their recovery.
You will need to be passionate and enthusiastic about patient care, putting patients at the heart of everything you do. You will be working in a multi-professional team and will need to be able to think on the spot and be empathetic, while creating a culture of continuous improvement. The post holder will be based at Lanchester Road Hospital Durham DH1 5 RD and will be required to work four different shift patterns – 6:30‑3, 7‑3:30, 2‑10 and 10‑7.
Experience in cleaning duties and use of chemicals and equipment are essential as you will be working in a demanding environment. Catering and food service experience would be beneficial, along with a passion for providing high standards of customer service.
Main duties of the job:
- Provide cleaning and catering services as part of a team to office, patient and communal areas within the Trust.
- Interact compassionately with patients and carers at all times, recognising that patients may have a range of mental health conditions or learning disabilities.
- Show commitment to and participate in quality improvement activities.
- Promote at all times a positive image of people with mental health conditions and learning disabilities.
- Promote at all times a positive image of Hotel Services and the wider Trust.
Person Specification:
- Qualifications: Numeracy and literacy to Level 1, Basic IT and keyboard skills, NVQ Level 2 in Housekeeping or equivalent related to the role.
- Experience: Experience in use of cleaning materials and equipment.
- Skills and Knowledge: Able to follow instructions and understand written and verbal communication, Knowledge of stock control, Knowledge of Health & Safety and COSHH, Knowledge of National Standard of Cleanliness, Knowledge of PEAT.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and, as such, a submission for Disclosure will be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Porter/Storeperson in North East employer: Tewv Brits
Tees Esk and Wear Valleys NHS Foundation Trust is an exceptional employer that prioritises the well-being of both its staff and patients. With a strong commitment to quality improvement and a supportive work culture, employees are encouraged to grow and develop their skills in a dynamic healthcare environment. Working at Lanchester Road Hospital in Durham offers the unique advantage of being part of a multi-professional team dedicated to providing compassionate care, ensuring that every day is meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Porter/Storeperson in North East
✨Tip Number 1
Get to know the Trust! Research Tees Esk and Wear Valleys NHS Foundation Trust and their values. When you understand what they stand for, you can tailor your approach during interviews and show how you fit right in with their mission.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions with a friend or family member. This will help you articulate your passion for patient care and your experience in cleaning and catering services confidently.
✨Tip Number 3
Be yourself! During the interview, let your personality shine through. Show your enthusiasm for working in a multi-professional team and your commitment to creating a supportive environment for patients and staff alike.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets the attention it deserves and shows your genuine interest in joining our team.
We think you need these skills to ace Porter/Storeperson in North East
Some tips for your application 🫡
Show Your Passion for Patient Care:When writing your application, make sure to highlight your enthusiasm for patient care. We want to see that you genuinely care about creating a supportive environment for patients and staff alike.
Tailor Your Experience:Be specific about your previous experience in cleaning and catering services. We’re looking for candidates who can demonstrate their skills and knowledge in these areas, so don’t hold back on the details!
Emphasise Teamwork:Since you'll be working in a multi-professional team, it’s important to showcase your ability to collaborate with others. Share examples of how you've worked effectively in a team setting in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets the attention it deserves, so don’t miss out!
How to prepare for a job interview at Tewv Brits
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Porter/Storeperson. Familiarise yourself with the cleaning and catering services you'll be providing, and think about how your past experiences align with these duties.
✨Show Your Passion for Patient Care
During the interview, express your enthusiasm for patient care. Share examples of how you've positively impacted others in previous roles, especially in challenging environments. This will demonstrate your commitment to putting patients at the heart of everything you do.
✨Prepare for Scenario Questions
Expect questions that assess your ability to think on your feet and handle various situations. Prepare by thinking of scenarios where you had to show empathy or resolve conflicts, particularly in a healthcare setting. This will showcase your problem-solving skills and compassion.
✨Emphasise Teamwork and Continuous Improvement
Highlight your experience working in multi-professional teams and your commitment to quality improvement. Discuss any initiatives you've been part of that aimed at enhancing service delivery, as this aligns perfectly with the Trust's values.
