At a Glance
- Tasks: Provide essential admin support to the Facilities Site Manager and team.
- Company: Join the Tees Esk and Wear Valleys NHS Foundation Trust, dedicated to mental health care.
- Benefits: Competitive salary, supportive team environment, and opportunities for personal growth.
- Other info: Flexible working hours with a focus on teamwork and community impact.
- Why this job: Make a real difference in patient care while developing your skills in a dynamic setting.
- Qualifications: NVQ Level 3 in Business Administration and proficiency in Microsoft Office required.
The predicted salary is between 25760 - 27476 £ per year.
You will need to be passionate and enthusiastic about patient care, putting patients at the heart of everything you do. You will be working in a team and will need to be well organised and able to think on the spot. You should be highly motivated, reliable, and flexible, and be able to work on your own initiative as well as being a team player.
You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.
Main duties of the job
We require a friendly, positive thinking, organised and motivated individual to provide administrative support within the Trust's Hotel Services Team. The main responsibilities of the role will include:
- Support for the planning and production of trust wide menus
- Management of calendars
- The organisation and minuting of a variety of meetings including the production and distribution of reports
- Maintaining action logs and in-house financial records
- Dealing with incoming phone calls and providing general administrative support
Excellent communication and customer care skills are essential, as well as the necessity to maintain confidentiality at all times.
Applicants should hold:
- NVQ Level 3 Business Administration
- ECDL Level 1 & 2 or equivalent
Competency in Microsoft Office packages, the ability to communicate effectively, good organisational skills, and attention to detail are requirements of the role. This is a demanding role and as such, applicants should be able to work under pressure when required. The post holder will be based at Lanchester Road Hospital working 4 days out of 5 and will be required to work in different locations within a team.
About us
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby. From education and prevention to crisis and specialist care, our talented and compassionate teams work in partnership with our patients, communities, and partners to help the people of our region feel safe, understood, believed in, and cared for. We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families, and carers work together with us towards better mental health. We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it. We won't rest until everyone in our region has the mental health care they need to lead their best possible life.
Job responsibilities
Please see the attached job description and person specification which outlines the main duties and responsibilities of the role.
Person Specification
Qualification and Experience
- NVQ Level 3 Business Administration
- ECDL Level 1 & 2 or equivalent
- Experience of providing administration support
- Experience of Microsoft Office software packages
- Experience of providing admin support in contract management
Skills & Knowledge
- Ability to communicate face to face and by telephone in a helpful manner
- Good organisational skills and ability to prioritise
- Accurate keyboard, typing and word processing skills
- Natural aptitude with figures
Personal Attributes
- Demonstrate a flexible approach to work
- Ability to work using own initiative and without supervision
- Ability to pick up new systems/procedures quickly and effectively
- Demonstrate ability to work as part of a team
- Confident and friendly
- Ability to relate to all people at all levels
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Salary: £25,760 to £27,476 a year pro rata, per annum.
FSM Administration Support in North East employer: Tewv Brits
Tees Esk and Wear Valleys NHS Foundation Trust is an exceptional employer dedicated to fostering a supportive and collaborative work environment. With a strong focus on patient care, the Trust offers employees opportunities for professional growth and development while promoting a culture of continuous improvement. Located at Lanchester Road Hospital, staff benefit from a dynamic team atmosphere and the chance to make a meaningful impact in the mental health and learning disability sector.
StudySmarter Expert Advice🤫
We think this is how you could land FSM Administration Support in North East
✨Tip Number 1
Get to know the Trust! Research Tees Esk and Wear Valleys NHS Foundation Trust, their values, and their mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to mental health and administration. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Practice your interview skills! Prepare for common questions related to patient care and teamwork. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your experience effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to the amazing work we do in mental health care.
We think you need these skills to ace FSM Administration Support in North East
Some tips for your application 🫡
Show Your Passion for Patient Care:Make sure to highlight your enthusiasm for patient care in your application. We want to see how you put patients at the heart of everything you do, so share any relevant experiences that showcase this passion.
Be Organised and Detail-Oriented:Since the role requires excellent organisational skills, ensure your application reflects your ability to manage tasks effectively. Mention any experience you have with planning, managing calendars, or keeping records tidy.
Communicate Clearly:Strong communication skills are a must! Use your application to demonstrate how you can communicate effectively, whether it’s through writing or speaking. We love seeing examples of how you've successfully interacted with others.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Tewv Brits
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the FSM Administration Support role. Familiarise yourself with the key responsibilities like managing calendars and supporting the Facilities Site Manager. This will help you answer questions confidently and show your enthusiasm for patient care.
✨Showcase Your Organisational Skills
Since this role requires excellent organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and maintained attention to detail under pressure.
✨Demonstrate Team Spirit
As a team player, it's crucial to convey your ability to work collaboratively. Share stories that highlight your experience in team settings, especially how you contributed to a positive culture of continuous improvement. This will resonate well with the Trust's values.
✨Practice Your Communication Skills
Excellent communication is key in this role. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to refine your responses, especially focusing on how you would handle incoming phone calls and provide customer care.
