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- Tasks: Join our Hotel Services team as a Housekeeper, ensuring cleanliness and support for patients and staff.
- Company: Tees Esk and Wear Valleys NHS Foundation Trust is dedicated to mental health and learning disability care.
- Benefits: Enjoy a supportive work environment with opportunities for training and development.
- Why this job: Make a real difference in patient care while working in a compassionate, multi-professional team.
- Qualifications: Must have Food Hygiene Certificate Level 2 and experience in cleaning or catering.
- Other info: Shifts include weekends and bank holidays; must be a current TEWV employee to apply.
The predicted salary is between 20000 - 28000 £ per year.
Go back Tees Esk and Wear Valleys NHS Foundation Trust
Housekeeper
The closing date is 17 July 2025
This post is only open to current employees of TEWV. Any applications received from non-TEWV employees will not be considered.
Housekeepers are responsible to provide and maintain cleaning and catering services as part of the Hotel Services team to office, patient and communal areas within the Trust. Ensuring a clean, safe and supportive environment for staff and patients working towards their recovery.
You will need to be passionate and enthusiastic about patient care putting patients at the heart of everything you do. You will be working in a multi-professional team and will need to be able to think on the spot and be empathetic. You will be passionate about our business, creating a culture of continuous improvement.
You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.
Main duties of the job
We require friendly, positive thinking, organised and motivated individual to work as a Housekeeper within the Trusts Hotel Services Team.
The post holder will be based at Roseberry Park Hospital and will be required to work shifts between the hours of 7am-6pm including weekends and bank holidays. You should be highly motivated and reliable.
Experience in cleaning duties and use of chemicals and equipment are essential as you will be working in a demanding environment. Catering and food service experience would be beneficial along with a passion to providing high standards of customer service.
Experience of working or volunteering in a mental health and learning disabilities is essential. Also, the ability to provide a positive approach and image, when working with relevant client groups throughout the Trust.
Candidates must possess Food Hygiene Certificate level 2 or work towards successful completion in an agreed timescale.
Essential are; Numeracy, Literacy and IT level 2. (Equivalent to GCSE grades 9 to 4 (A* to C in old GCSE grading system)
NVQ Level 2 Housekeeping is desirable. All candidates should demonstrate a commitment to undertake further training and qualifications as deemed necessary to the position within agreed timescales.
About us
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention to crisis and specialist care –our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We\’re committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won\’t rest until everyone in our region has the mental health care they need, to lead their best possible life.
Job responsibilities
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.
The successful candidates will complete a 5-day induction programme, location will be agreed prior to start date.
Person Specification
Qualifications
- Food Hygiene Certificate Level 2 (to be completed within 12 months)
- Numeracy and Literacy to level 2
- NVQ Level 2 in Housekeeping (within agreed timescale)
Experience
- Experience in use of cleaning materials and equipment
- Experience of working or volunteering in a mental health or learning disabilities environment
- Experience cleaning in a hospital environment
Knowledge
- Knowledge of Health & Safety and COSHH
- Knowledge of National Standard of Cleanliness
- Knowledge of deep-cleaning procedures
- Knowledge of Patient-Lead Assessment of the Care Environment (PLACE)
- Good understanding of confidentiality
Skills
- Able to follow protocols and instructions
- Able to demonstrate thoroughness and attention to detail in all tasks
- Safe, efficient and effective techniques in the following areas, producing consistently high standards: Cleaning; Deep cleaning; Use of motorised cleaning equipment e.g. floor scrubber, carpet cleaner; Use of kitchen equipment; Preparation and serving of food; Use and cleaning of regeneration ovens; Washing and ironing
- Effective verbal and written communication skills
- Time management and ability to prioritise effectively
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Tees Esk and Wear Valleys NHS Foundation Trust
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Housekeeper employer: Tewv Brits
Contact Detail:
Tewv Brits Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper
✨Tip Number 1
Familiarise yourself with the specific cleaning protocols and standards used in healthcare settings. Understanding the National Standard of Cleanliness and deep-cleaning procedures will show your commitment to maintaining a safe environment for patients.
✨Tip Number 2
Highlight any experience you have in mental health or learning disabilities environments during your interactions. This will demonstrate your understanding of the unique needs of patients and your ability to contribute positively to their care.
✨Tip Number 3
Be prepared to discuss your approach to teamwork and communication. Since you'll be working in a multi-professional team, showcasing your ability to collaborate effectively will be crucial in making a good impression.
✨Tip Number 4
If you don’t already have it, consider starting your Food Hygiene Certificate Level 2 as soon as possible. Mentioning that you are actively pursuing this qualification can demonstrate your dedication to meeting the role's requirements.
We think you need these skills to ace Housekeeper
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Housekeeper position. Highlight your relevant experience in cleaning, catering, and working in a mental health environment.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job. Emphasise your experience with cleaning materials, equipment, and any relevant qualifications like the Food Hygiene Certificate.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for patient care and your ability to work in a multi-professional team. Mention specific examples of how you've contributed to a clean and supportive environment in previous roles.
Highlight Relevant Experience: In your application, make sure to detail your experience in a hospital or similar environment, focusing on your understanding of health and safety protocols, as well as your commitment to high standards of cleanliness.
How to prepare for a job interview at Tewv Brits
✨Show Your Passion for Patient Care
Make sure to express your enthusiasm for patient care during the interview. Share examples of how you've put patients at the heart of your work in previous roles, as this aligns with the Trust's values.
✨Demonstrate Teamwork Skills
Since you'll be working in a multi-professional team, highlight your ability to collaborate effectively. Discuss any past experiences where you worked closely with others to achieve a common goal, especially in a healthcare setting.
✨Prepare for Practical Questions
Expect questions about cleaning procedures and the use of equipment. Brush up on your knowledge of Health & Safety regulations and COSHH guidelines, as well as any specific cleaning techniques relevant to a hospital environment.
✨Emphasise Your Reliability and Motivation
The role requires a highly motivated and reliable individual. Be ready to discuss your work ethic and provide examples of how you've demonstrated these qualities in previous positions, particularly in demanding environments.
