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- Tasks: Provide cleaning and catering services to create a safe environment for patients and staff.
- Company: Join the Tees Esk and Wear Valleys NHS Foundation Trust, dedicated to mental health care.
- Benefits: Flexible hours, supportive team, and opportunities for training and development.
- Why this job: Make a real difference in people's lives while working in a caring environment.
- Qualifications: Experience in cleaning and a passion for high standards of customer service.
- Other info: Commitment to ongoing training and a positive approach is essential.
The predicted salary is between 1200 - 1600 £ per month.
Provide and maintain cleaning and catering services as part of the Hotel Services team to office, patient and communal areas within the Trust, ensuring a clean, safe and supportive environment for staff and patients working towards their recovery.
Work in a multi-professional team and be able to think on the spot with empathy. Contribute to creating a culture of continuous improvement.
Based at Huntington House, Monks Cross, Jockey Lane, Huntington, York. Shift pattern: 7am–8pm, Monday to Friday (17.5 hours).
Be highly motivated, reliable and flexible; willing to work at short notice as there may be opportunities for extra hours.
Experience in cleaning duties and use of chemicals and equipment is essential. Catering and food service experience would be beneficial along with a passion for providing high standards of customer service.
Experience of working or volunteering in a mental health and learning disabilities environment is essential. Ability to present a positive approach and image when working with relevant client groups throughout the Trust.
Candidates must possess Food Hygiene Certificate Level 2 or work towards successful completion in an agreed timescale. Essential are numeracy, literacy and IT level 2 (Equivalent to GCSE grades 9 to 4 / A* to C in the old system). NVQ Level 2 in Housekeeping is desirable. All candidates should demonstrate a commitment to undertaking further training and qualifications as deemed necessary to the position within agreed timescales.
Job responsibilities include completing a 5-day induction programme; location will be agreed prior to start date.
Person Specification
- Food Hygiene Certificate Level 2 (to be completed within 12 months)
- Numeracy and Literacy to level 2
- NVQ Level 2 in Housekeeping (within agreed timescale)
Experience
- Experience in use of cleaning materials and equipment
- Experience of working or volunteering in a mental health or learning disabilities environment
- Experience cleaning in a hospital environment
Knowledge
- Knowledge of Health & Safety and COSHH
- Knowledge of National Standard of Cleanliness (within agreed timescale)
- Knowledge of deep-cleaning procedures
- Knowledge of Patient-Lead Assessment of the Care Environment (PLACE) (within agreed timescale)
- Good understanding of confidentiality
Skills
- Able to follow protocols and instructions
- Able to demonstrate thoroughness and attention to detail in all tasks
- Safe, efficient and effective techniques in cleaning, deep cleaning, use of motorised cleaning equipment, use of kitchen equipment, preparation and serving of food, use and cleaning of regeneration ovens, washing and ironing
- Effective verbal and written communication skills
- Time management and ability to prioritise effectively
- Breakaway techniques (within agreed timescale)
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Housekeeper employer: Tewv Brits
Contact Detail:
Tewv Brits Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper
✨Tip Number 1
Get to know the Trust! Research their values and mission. When you walk into that interview, show them you understand their commitment to mental health and how your role as a Housekeeper fits into that vision.
✨Tip Number 2
Practice your responses to common interview questions. Think about how your experience in cleaning and catering can contribute to a safe and supportive environment for patients. We want you to shine!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and presentable. It shows you care about the role and the people you'll be working with.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Housekeeper
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. Make sure you understand what we're looking for in a Housekeeper and how your experience aligns with our needs.
Show Off Your Experience: When writing your application, highlight any relevant experience you have, especially in cleaning and catering. If you've worked in a mental health or learning disabilities environment, make sure to mention it!
Be Yourself: We want to get to know the real you! Use your application to showcase your personality and passion for providing high standards of customer service. Let us see why you'd be a great fit for our team.
Apply Through Our Website: Don't forget to submit your application through our website! It's the best way to ensure we receive your details and can consider you for the role. We can't wait to hear from you!
How to prepare for a job interview at Tewv Brits
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Housekeeper within the Trust. Familiarise yourself with cleaning protocols, food hygiene standards, and the importance of maintaining a safe environment for patients and staff.
✨Show Your Empathy
Since this role involves working in a mental health environment, be prepared to discuss how you can contribute to a supportive atmosphere. Share examples from your past experiences where you've demonstrated empathy and understanding towards others.
✨Highlight Relevant Experience
Bring up any previous experience you have in cleaning, catering, or working in healthcare settings. If you've used specific cleaning equipment or followed certain health and safety protocols, mention these to show you're ready for the job.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the team dynamics, training opportunities, or the culture within the Trust. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
