Senior Directorate Management Team Administrator in Darlington

A number of opportunities have arisen across the Trust to provide high-quality, confidential, and comprehensive administrative and secretarial support. These roles are integral to the effective operation of services, involving the management of complex administrative processes, coordination of meetings and events, handling of sensitive information, and support across business, financial, and information governance functions.

Post holders will be expected to use their initiative and judgement to prioritise workloads, maintain robust systems, and ensure the smooth running of their respective teams. The vacancies will be based across sites spanning Darlington and Durham.

You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.

• Provide high quality, confidential administrative and secretarial support to the Directorate Management Team.
• Coordinate and support meetings, including diary management, preparation of agendas and papers, and minute taking.
• Support the Directorate Management Team business and Directorate event programmes.
• Manage sensitive and complex information in line with information governance and confidentiality requirements.
• Support Directorate business, financial and information governance processes, including reports, ordering and record management.
• Act as a key point of contact for internal and external stakeholders, using good judgement and initiative to prioritise workload.
• Assist with Directorate events, presentations, travel and general office administration to ensure the smooth running of the DMT office.
• Establish robust systems and processes to assist in the management of the Directorate Management Team office and Directorate.
• Flexible approach to the workplace.
• Ability to travel independently in accordance with Trust policies and service needs.
• Promote at all times a positive image of people with mental health conditions and learning disabilities.
• Promote at all times a positive image of the Directorate of Nursing and Governance and the wider Trust.

About us: We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby. From education and prevention, to crisis and specialist care -- our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for. We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health. We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it. We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.

• Have an understanding of the Directorate business in order to assist and support the Senior Directorate Administrator to deliver outcomes for the Directorate Management Team and the Directorate.
• Clinical Responsibilities
• Patient Contact
• Administrative Responsibilities
• Responsibility for Information Systems
• Responsibility for Planning / Organising & Strategic / Business Development
• Policy Development
• Service Development, Project Management
• Financial Responsibilities
• Responsibility for Physical Resources, Estates, Hotel Services
• Research and Audit
• Staff Management, Training and Development, HR
• Communication
• Analysis and Judgement
• Freedom to Act

• Qualifications: BTEC Diploma/Level 3 Diploma in Leadership and Management OR equivalent (i.e. NVQ in Business Administration / RSA Level 3) OR equivalent knowledge gained through relevant work experience plus a willingness to work towards the Level 5 in Leadership and Management within an agreed timescale.
• IT Qualification (i.e. ECDL Qualification, RSA, NVQ in Business Administration) OR equivalent knowledge gained through relevant work experience.
• Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above) / New GCSE in Maths and English (Grade 4 to 9).

• Implementing and maintaining systems and processes within an administration team.
• Leading, supervising and training staff on administrative processes in a positive manner to facilitate delivery of an effective service.
• Significant experience of working in an administrative environment including digital audio typing, Microsoft Office applications, diary management, filing systems, collating and presenting information.
• Coordinating meetings and associated duties.
• Extracting data and report preparation.
• Participation in service and quality improvement initiatives.
• Advanced typing skills and inputting data accurately and efficiently.

• Understanding of data protection and service user / staff confidentiality in line with defined procedures and guidelines.
• A sound understanding of quality improvement initiatives.
• Organising and completing demands and workloads meeting deadlines using delegation where necessary.
• Problem solving for an area of work or developing alternative or additional procedures.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.