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- Tasks: Join our Hotel Services team as a Bank Housekeeper, ensuring cleanliness and catering for patients and staff.
- Company: Tees Esk and Wear Valleys NHS Foundation Trust is dedicated to mental health and learning disability care.
- Benefits: Flexible shifts, opportunities for extra hours, and a supportive work environment.
- Why this job: Make a real difference in patient care while working in a compassionate, multi-professional team.
- Qualifications: Must have Food Hygiene Certificate Level 2 and experience in cleaning or catering.
- Other info: This role requires the Right to Work in the UK; sponsorship is not available.
The predicted salary is between 24000 - 36000 £ per year.
Go back Tees Esk and Wear Valleys NHS Foundation Trust
Bank Housekeeper
The closing date is 14 August 2025
Housekeepers are responsible to provide and maintain cleaning and catering services as part of the Hotel Services team to office, patient and communal areas within the Trust. Ensuring a clean, safe and supportive environment for staff and patients working towards their recovery.
You will need to be passionate and enthusiastic about patient care putting patients at the heart of everything you do. You will be working in a multi-professional team and will need to be able to think on the spot and be empathetic. You will be passionate about our business, creating a culture of continuous improvement.
You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.
Main duties of the job
We require friendly, positive thinking, organised and motivated individual to work as a Bank Housekeeper within the Trusts Hotel Services Team.
The post holder will be based at West Park Hospital, Darlington and will be required to work shifts between the hours of 7am-6pm including weekends and bank holidays. As and when required
You should be highly motivated, reliable, and flexible also willing to work at short notice as there may be opportunities for extra hours.
Experience in cleaning duties and use of chemicals and equipment are essential as you will be working in a demanding environment. Catering and food service experience would be beneficial along with a passion to providing high standards of customer service.
Experience of working or volunteering in a mental health and learning disabilities is essential. Also, the ability to provide a positive approach and image, when working with relevant client groups throughout the Trust.
Candidates must possess Food Hygiene Certificate level 2 or work towards successful completion in an agreed timescale.
Essential are; Numeracy, Literacy and IT level 2. (Equivalent to GCSE grades 9 to 4 (A* to C in old GCSE grading system)
NVQ Level 2 Housekeeping is desirable. All candidates should demonstrate a commitment to undertake further training and qualifications as deemed necessary to the position within agreed timescales.
About us
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention to crisis and specialist care –our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We\’re committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won\’t rest until everyone in our region has the mental health care they need, to lead their best possible life.
Job responsibilities
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.
The successful candidates will complete a 5-day induction programme, location will be agreed prior to start date.
Person Specification
Qualifications
- Food Hygiene Certificate Level 2 (to be completed within 12 months)
- Numeracy and Literacy to level 2
- NVQ Level 2 in Housekeeping (within agreed timescale)
Experience
- Experience in use of cleaning materials and equipment
- Experience of working or volunteering in a mental health or learning disabilities environment
- Experience cleaning in a hospital environment
Knowledge
- Knowledge of Health & Safety and COSHH
- Knowledge of National Standard of Cleanliness
- Knowledge of deep-cleaning procedures
- Knowledge of Patient-Lead Assessment of the Care Environment (PLACE)
- Good understanding of confidentiality
Skills
- Able to follow protocols and instructions
- Able to demonstrate thoroughness and attention to detail in all tasks
- Safe, efficient and effective techniques in the following areas, producing consistently high standards: Cleaning; Deep cleaning; Use of motorised cleaning equipment e.g. floor scrubber, carpet cleaner; Use of kitchen equipment; Preparation and serving of food; Use and cleaning of regeneration ovens; Washing and ironing
- Effective verbal and written communication skills
- Time management and ability to prioritise effectively
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Tees Esk and Wear Valleys NHS Foundation Trust
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Bank Housekeeper employer: Tewv Brits
Contact Detail:
Tewv Brits Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank Housekeeper
✨Tip Number 1
Familiarise yourself with the specific cleaning protocols and standards used in healthcare settings. Understanding the National Standards of Cleanliness and deep-cleaning procedures will give you an edge during interviews.
✨Tip Number 2
Highlight any experience you have in mental health or learning disabilities environments. This will demonstrate your ability to work empathetically with patients and show that you understand the unique challenges of the role.
✨Tip Number 3
Be prepared to discuss your flexibility and reliability. Since the role requires working shifts and potentially at short notice, showcasing your willingness to adapt will make you a more attractive candidate.
✨Tip Number 4
Consider obtaining or updating your Food Hygiene Certificate Level 2 before applying. Having this qualification ready will not only meet the job requirements but also show your commitment to maintaining high standards in food safety.
We think you need these skills to ace Bank Housekeeper
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Bank Housekeeper position. Highlight key skills such as cleaning experience, customer service, and empathy towards patients.
Tailor Your CV: Customise your CV to reflect relevant experience in cleaning and catering services. Emphasise any previous roles in healthcare or similar environments, and ensure you mention your Food Hygiene Certificate if you have it.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for patient care and your ability to work in a multi-professional team. Use specific examples from your past experiences to demonstrate how you meet the job criteria.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Tewv Brits
✨Show Your Passion for Patient Care
Make sure to express your enthusiasm for patient care during the interview. Share examples of how you've put patients at the heart of your work in previous roles, as this aligns with the Trust's values.
✨Demonstrate Teamwork Skills
Since you'll be working in a multi-professional team, highlight your ability to collaborate effectively. Discuss any past experiences where you worked closely with others to achieve common goals, especially in a healthcare setting.
✨Prepare for Practical Questions
Expect questions about cleaning procedures and the use of equipment. Brush up on your knowledge of Health & Safety regulations and COSHH guidelines, as well as any specific cleaning techniques relevant to a hospital environment.
✨Exhibit Flexibility and Reliability
The role requires flexibility and the ability to work at short notice. Be ready to discuss your availability and willingness to adapt to changing schedules, as well as any previous experiences that demonstrate your reliability.