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- Tasks: Manage Business Rates accounts and ensure accurate billing and collection.
- Company: Join a supportive local government team dedicated to community services.
- Benefits: Enjoy flexible working, up to 31 days leave, and a local government pension.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Experience in business rates or local taxation with strong attention to detail.
- Other info: Great career progression opportunities and a friendly team environment.
The predicted salary is between 34434 - 38220 £ per year.
We’re looking for a capable and motivated Business Rates Officer to join our Revenues & Benefits team. This role is ideal for someone with some experience in business rates, local taxation, or a similar revenues environment, who is ready to build on their knowledge and take on a varied and rewarding caseload.
What the role involves:
- Managing Business Rates accounts, ensuring accurate billing and collection.
- Processing changes of occupation, reliefs, exemptions, and valuation updates.
- Investigating discrepancies and maintaining accurate customer and property records.
- Providing clear, professional advice to businesses, landlords, agents, and internal teams.
- Applying relevant legislation, guidance, and local policies to ensure compliance.
- Contributing to the wider Revenues & Benefits service to support efficient, high‑quality delivery.
What we’re looking for:
- Experience in Business Rates, Council Tax, or another local taxation or revenues role.
- Strong attention to detail and confidence working with numerical and financial information.
- Excellent communication skills and a customer‑focused approach.
- Ability to interpret legislation and follow procedures accurately.
- Good IT skills and the ability to learn new systems quickly.
- A proactive, organised approach to managing workload and deadlines.
What we offer:
- A supportive team environment with opportunities to develop your skills further.
- Flexible working arrangements and local government employee benefits.
- A role where your work directly supports local services and the wider community.
If you have the skills and experience to help us deliver an effective Business Rates service, we’d be pleased to receive your application.
For an informal discussion about this post, please contact Lorraine Marshall, Head of Revenues and Benefits on lorraine.marshall@tewkesbury.gov.uk, 01684 272256.
Closing Date: 15 April 2026
Proposed Interview Date: 21st and 22nd April 2026
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff and volunteers to share this commitment. The council is committed to promoting equality of opportunity; we welcome applications from all sections of the community.
Business Rates Officer in Tewkesbury employer: Tewkesbury Borough Council
Contact Detail:
Tewkesbury Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Rates Officer in Tewkesbury
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Be ready to discuss how your experience in business rates or local taxation aligns with their needs. Show them you’re not just another candidate!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on articulating your skills and experiences clearly, especially those that relate to managing accounts and providing customer advice.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and contributing to the community.
We think you need these skills to ace Business Rates Officer in Tewkesbury
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in business rates or local taxation. We want to see how your skills match the role, so don’t be shy about showcasing relevant examples!
Show Off Your Attention to Detail: Since this role involves managing accounts and ensuring accurate billing, it’s crucial to demonstrate your strong attention to detail. Use specific instances from your past work where you’ve successfully managed numerical information or resolved discrepancies.
Communicate Clearly: Excellent communication skills are key for this position. When writing your application, keep your language clear and professional. We’re looking for someone who can provide advice effectively, so let that shine through in your writing!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our team there!
How to prepare for a job interview at Tewkesbury Borough Council
✨Know Your Numbers
As a Business Rates Officer, you'll be dealing with financial information daily. Brush up on your numerical skills and be prepared to discuss how you've managed accounts or resolved discrepancies in the past. This will show your confidence and attention to detail.
✨Understand the Legislation
Familiarise yourself with relevant legislation and local policies related to business rates and local taxation. Be ready to explain how you’ve applied these in previous roles. This demonstrates your ability to interpret and follow procedures accurately.
✨Communicate Clearly
Excellent communication is key in this role. Think of examples where you've provided clear advice to clients or colleagues. Practising how you articulate complex information simply can really set you apart during the interview.
✨Show Your Organisational Skills
With a varied caseload, being organised is crucial. Prepare to discuss how you manage your workload and meet deadlines. Sharing specific strategies or tools you use can highlight your proactive approach and make a great impression.