At a Glance
- Tasks: Learn to assess Housing Benefit and Council Tax Reduction claims while supporting your community.
- Company: Join a supportive local government team making a real difference in people's lives.
- Benefits: Flexible working, comprehensive training, and up to 31 days annual leave.
- Other info: Enjoy a friendly environment with potential career progression and local perks.
- Why this job: Kickstart your career in local government with meaningful work and growth opportunities.
- Qualifications: No experience needed; just bring your motivation and organisational skills.
The predicted salary is between 31537 - 33699 £ per year.
About The Role
Grade E £31,537 - £33,699 pro rata pa
32 hours per week
Substantive
Start your career in local government with a role that makes a real difference to people’s lives. We’re looking for a Trainee Benefits Officer to join our supportive Revenues & Benefits Service, where you’ll learn how to assess Housing Benefit, Council Tax Reduction and other welfare‑related support. You don’t need to be an expert — just someone who is organised, motivated and keen to develop specialist skills. We’ll provide structured training, ongoing guidance and opportunities to grow your confidence as you take on your own caseload.
What you’ll be doing
- Assess and process Housing Benefit and Council Tax Reduction claims.
- Review changes in circumstances and update claims accurately.
- Provide clear, helpful advice to residents, landlords and partner agencies.
- Verify information, interpret evidence and identify discrepancies.
- Manage and prioritise your workload to meet service standards.
- Contribute to a high‑quality, customer‑focused benefits service.
What we’re looking for
- Strong attention to detail and confidence handling information.
- Clear communication skills and a calm, empathetic approach.
- Willingness to learn complex rules and apply them accurately.
- Good IT skills and a proactive, organised mindset.
What we offer
- Comprehensive training and ongoing support.
- Flexible working and local government employee benefits.
- A role where your work directly supports residents and the community.
If you’re ready to build a rewarding career in benefits, we’d love to receive your application.
Closing Date: 15 April 2026
Proposed Interview Date: 21st and 22nd April 2026
About Us
- Up to 31 days annual leave plus bank holidays.
- Agile working arrangements.
- Convenient office location close to the M5 with free parking.
- Local Government Pension Scheme.
- Potential career progression.
- 20% discounted membership at the local leisure centre.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff and volunteers to share this commitment. The council is committed to promoting equality of opportunity; we welcome applications from all sections of the community.
Area Revenues Officer (Benefits) in Tewkesbury employer: Tewkesbury Borough Council
Join our dedicated Revenues & Benefits Service, where you can make a meaningful impact on the lives of residents in Tewkesbury. We offer a supportive work culture with comprehensive training, flexible working arrangements, and opportunities for career progression, all while enjoying the benefits of local government employment. With a convenient office location and a commitment to employee well-being, this is an excellent opportunity for those looking to grow their skills in a rewarding environment.
Contact Details:
Tewkesbury Borough Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Area Revenues Officer (Benefits) in Tewkesbury
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Tewkesbury Borough Council, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Tewkesbury Borough Council and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Area Revenues Officer (Benefits) in Tewkesbury
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Tewkesbury Borough Council and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Tewkesbury Borough Council
✨Get to Know Public Sector Values
Before your interview with Tewkesbury Borough Council, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Tewkesbury Borough Council.
