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- Tasks: Learn to assess Housing Benefit and Council Tax Reduction claims while supporting your community.
- Company: Join a supportive local government team making a real difference in people's lives.
- Benefits: Flexible working, comprehensive training, and up to 31 days annual leave.
- Why this job: Kickstart your career in local government with meaningful work and growth opportunities.
- Qualifications: No experience needed; just bring your motivation and organisational skills.
- Other info: Enjoy a friendly environment with potential career progression and local perks.
The predicted salary is between 31537 - 33699 £ per year.
About The Role
Grade E £31,537 - £33,699 pro rata pa
32 hours per week
Substantive
Start your career in local government with a role that makes a real difference to people’s lives. We’re looking for a Trainee Benefits Officer to join our supportive Revenues & Benefits Service, where you’ll learn how to assess Housing Benefit, Council Tax Reduction and other welfare‑related support. You don’t need to be an expert — just someone who is organised, motivated and keen to develop specialist skills. We’ll provide structured training, ongoing guidance and opportunities to grow your confidence as you take on your own caseload.
What you’ll be doing
- Assess and process Housing Benefit and Council Tax Reduction claims.
- Review changes in circumstances and update claims accurately.
- Provide clear, helpful advice to residents, landlords and partner agencies.
- Verify information, interpret evidence and identify discrepancies.
- Manage and prioritise your workload to meet service standards.
- Contribute to a high‑quality, customer‑focused benefits service.
What we’re looking for
- Strong attention to detail and confidence handling information.
- Clear communication skills and a calm, empathetic approach.
- Willingness to learn complex rules and apply them accurately.
- Good IT skills and a proactive, organised mindset.
What we offer
- Comprehensive training and ongoing support.
- Flexible working and local government employee benefits.
- A role where your work directly supports residents and the community.
If you’re ready to build a rewarding career in benefits, we’d love to receive your application.
Closing Date: 15 April 2026
Proposed Interview Date: 21st and 22nd April 2026
About Us
- Up to 31 days annual leave plus bank holidays.
- Agile working arrangements.
- Convenient office location close to the M5 with free parking.
- Local Government Pension Scheme.
- Potential career progression.
- 20% discounted membership at the local leisure centre.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff and volunteers to share this commitment. The council is committed to promoting equality of opportunity; we welcome applications from all sections of the community.
Area Revenues Officer (Benefits) in Tewkesbury employer: Tewkesbury Borough Council
Contact Detail:
Tewkesbury Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Revenues Officer (Benefits) in Tewkesbury
✨Tip Number 1
Network like a pro! Reach out to people in the local government sector, especially those working in benefits. A friendly chat can open doors and give you insights that might just land you that interview.
✨Tip Number 2
Prepare for your interview by brushing up on the key responsibilities of the role. Understand how to assess Housing Benefit and Council Tax Reduction claims, and be ready to discuss how your skills align with these tasks.
✨Tip Number 3
Show off your communication skills! During interviews, demonstrate your ability to provide clear and helpful advice. Use examples from past experiences where you’ve successfully helped others.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and making a difference in the community.
We think you need these skills to ace Area Revenues Officer (Benefits) in Tewkesbury
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Area Revenues Officer. We want to see how you can contribute to our supportive Revenues & Benefits Service!
Show Your Motivation: Let us know why you're excited about this opportunity! Share your passion for helping others and your eagerness to learn about Housing Benefit and Council Tax Reduction. We love seeing genuine enthusiasm in applications.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to demonstrate your communication skills, as this is key in providing advice to residents and partners.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity in local government.
How to prepare for a job interview at Tewkesbury Borough Council
✨Know Your Stuff
Familiarise yourself with the key responsibilities of the Area Revenues Officer role. Understand Housing Benefit and Council Tax Reduction claims, as well as the importance of accuracy in processing these applications. This will show your genuine interest and readiness to learn.
✨Showcase Your Skills
Highlight any relevant experience you have in customer service, administration, or finance. Even if you're new to the field, emphasise your organisational skills and attention to detail. Be prepared to discuss how these skills can help you manage a caseload effectively.
✨Communicate Clearly
Practice clear and empathetic communication. You’ll need to provide advice to residents and partner agencies, so think about how you can convey complex information simply. Role-play potential scenarios with a friend to build your confidence.
✨Ask Questions
Prepare thoughtful questions to ask during the interview. This shows your enthusiasm for the role and helps you understand the team dynamics and training opportunities better. Consider asking about the support you'll receive as you take on your own caseload.