Housing Advice Team Leader

Housing Advice Team Leader

Full-Time 40476 - 44711 £ / year (est.) No home office possible
Tewkesbury Borough Council

At a Glance

  • Tasks: Lead a passionate team in preventing homelessness and providing tailored support.
  • Company: Tewkesbury Borough Council, dedicated to making a real difference in the community.
  • Benefits: Up to 30 days annual leave, agile working, free parking, and career progression.
  • Other info: Join a supportive environment with a commitment to equality and safeguarding.
  • Why this job: Make a positive impact on people's lives while developing your leadership skills.
  • Qualifications: Strong partnership experience and emotional intelligence required.

The predicted salary is between 40476 - 44711 £ per year.

Tewkesbury Borough Council is offering an exciting opportunity for someone who wants to make a real difference in our community. As our new Housing Advice Team Leader, you’ll play a central role in shaping and supporting a committed team working on the frontline of homelessness prevention.

In this role, you’ll bring your leadership skills to a team that is passionate about delivering person‑centred, trauma‑informed support. You’ll help ensure people receive quick, compassionate assessments and tailored plans that address their individual needs. You’ll also work closely with key partners — from the Gloucestershire Housing Partnership Team to Mental Health, Substance Misuse, and Outreach services — giving you the chance to influence and strengthen the pathways that support local households.

We are offering a role where you’ll have the opportunity to:

  • Lead and inspire the Housing Advice Team on a daily basis
  • Manage workloads, set clear goals, and help maintain high service standards
  • Coach and support team members to grow in confidence, resilience, and skill
  • Ensure households receive quick, person‑centred triage and advice
  • Work collaboratively with partner organisations to create smoother, more effective support pathways
  • Champion homelessness prevention and drive positive outcomes for our customers

We’re looking for someone who can bring strong partnership experience, emotional intelligence, and the ability to support a team working with complex situations. If you’re someone who leads with empathy, communicates clearly, and enjoys working creatively to help people overcome challenges, we’d love to hear from you.

In return we offer:

  • Up to 30 days annual leave
  • Agile working arrangements
  • Convenient office location close to the M5 with free parking
  • Opportunity to join the Local Government Pension Scheme
  • Potential career progression
  • 20% discounted membership at the local leisure centre

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff and volunteers to share this commitment. The council is committed to promoting equality of opportunity; we welcome applications from all sections of the community.

Housing Advice Team Leader employer: Tewkesbury Borough Council

Tewkesbury Borough Council is an exceptional employer dedicated to making a meaningful impact in the community. As a Housing Advice Team Leader, you will benefit from a supportive work culture that prioritises personal and professional growth, with opportunities for career progression and agile working arrangements. Enjoy a convenient office location, generous annual leave, and a commitment to employee well-being, all while leading a passionate team focused on homelessness prevention.
Tewkesbury Borough Council

Contact Detail:

Tewkesbury Borough Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing Advice Team Leader

✨Tip Number 1

Network like a pro! Reach out to people in the housing sector, especially those connected to Tewkesbury Borough Council. A friendly chat can open doors and give you insights that might just set you apart from other candidates.

✨Tip Number 2

Prepare for the interview by researching the council's recent initiatives in homelessness prevention. Show us you’re not just passionate but also informed about the challenges and successes in the community.

✨Tip Number 3

Practice your leadership stories! We want to hear about times you've inspired a team or tackled complex situations. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them memorable.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, it shows you’re serious about joining our team and making a difference.

We think you need these skills to ace Housing Advice Team Leader

Leadership Skills
Emotional Intelligence
Coaching and Mentoring
Partnership Experience
Person-Centred Support
Crisis Management
Communication Skills
Collaboration
Problem-Solving Skills
Resilience
Adaptability
Service Standards Management
Homelessness Prevention Advocacy
Creative Thinking

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Housing Advice Team Leader role. Use keywords from the job description to show that you understand what we're looking for.

Show Your Passion: Let your enthusiasm for helping households in crisis shine through in your written application. Share specific examples of how you've made a difference in similar roles or situations, as this will resonate with us.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points stand out. This will help us quickly see why you're a great fit for the team.

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Tewkesbury Borough Council

✨Know Your Stuff

Before the interview, make sure you understand the key responsibilities of a Housing Advice Team Leader. Familiarise yourself with homelessness prevention strategies and the importance of person-centred support. This will help you demonstrate your knowledge and passion for the role.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led a team in the past. Think about times when you managed workloads, set clear goals, or coached team members. Highlighting these experiences will show that you have the skills to inspire and support your future team.

✨Emphasise Collaboration

Since this role involves working closely with various partners, be ready to discuss your experience in building strong relationships. Share specific examples of how you've collaborated with other organisations to create effective support pathways, as this is crucial for the position.

✨Demonstrate Empathy and Communication

In your responses, convey your emotional intelligence and ability to communicate clearly. Use scenarios where you've helped individuals in crisis, showcasing your empathetic approach. This will resonate well with the council's commitment to compassionate service.

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