At a Glance
- Tasks: Manage the Sports Centre, ensuring a safe and welcoming environment for all users.
- Company: Join Tewkesbury Academy Sports Centre, a vibrant community hub in Gloucestershire.
- Benefits: Enjoy competitive pay, generous leave, health benefits, and career development opportunities.
- Other info: Flexible casual role with opportunities for personal growth and community engagement.
- Why this job: Make a positive impact while gaining valuable experience in a dynamic environment.
- Qualifications: Customer service skills; National Pool Lifeguard Qualification is a plus but not essential.
The predicted salary is between 27000 - 28000 £ per year.
Your opportunity to help shape a safe, welcoming, and active environment for our students and community.
We are looking to appoint a Casual Duty Officer to join our team at Tewkesbury Academy Sports Centre, which is based within the grounds of Tewkesbury Academy. The Sports Centre is a dual-use facility, meaning it is used by academy students during the school day and by the wider community during evenings, weekends, and school holidays.
We are seeking a committed and adaptable individual to take responsibility for managing the Sports Centre’s facilities outside of school hours. The Duty Officer will ensure all visitors receive a friendly and positive experience by delivering high standards of customer service, supervising activities, and maintaining safe, clean, and efficient facilities. As the Centre includes a swimming pool alongside other facilities, holding a National Pool Lifeguard Qualification (NPLQ) is desirable; however, support can be provided to work towards this qualification if not already held.
This is a casual role, working flexibly on a rota alongside other Duty Officers and the Centre Manager. Shifts are scheduled on Saturdays between 7:45am and 6:45pm, Sundays between 8:15am and 8:15pm, and Monday to Friday evenings between 3:30pm and 10:45pm, depending on centre needs. Hours are worked on a casual claim basis, which will be discussed further at interview.
About you:
- Provide a friendly, professional, and safe experience for all users of the Sports Centre
- Supervise and support lifeguards and swimming teachers during pool sessions
- Set up and dismantle equipment for sports and events
- Maintain high standards of cleanliness and site security
- Respond to emergencies and uphold health and safety procedures
- Support the management of the pool plant and booking systems
Applicants are advised to refer to the full requirements of the role in the attached job description and person specification, prior to submitting an application.
About Tewkesbury Academy:
Tewkesbury Academy is an exciting place to learn and work within Gloucestershire with a student body of more than 1,200 and upwards of 150 colleagues. We serve the distinctive town of Tewkesbury and surrounding villages, with its renowned historical, musical and ecological festivals each year.
The sense of community and connectedness is strong at the academy, as is support from the wider business community, and this is reflected in the plethora of personal development opportunities at the school. Being ready, respectful and responsible is a key tenet of life at Tewkesbury Academy, where we provide a calm and supportive environment and expect commitment and hard work from students and staff alike to ensure that they feel supported and challenged to produce their best.
Why work at CLF?
We are a diverse and inclusive community of 36 academies across five cluster regions in the South West that is committed to excellence and making a positive impact. Our people bring unique perspectives, but we’re all driven by a shared moral purpose and a passion for making a positive impact, whether in a teaching, leadership or support role. We’re proud to foster a culture where everyone can thrive, feel valued, and make a meaningful difference to the lives of others.
We are an equal opportunity employer and proud to serve a diverse student population and our communities. We strongly believe that representation matters and so encourage applications from underrepresented and global majority groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion. We aim to remove any barriers to employment, ensuring everyone can compete on equal terms. Job share, part-time and flexible working opportunities will be considered.
What we can offer you:
- Access to a generous pension through the Local Government Pension Scheme (LGPS).
- Generous annual leave.
- A comprehensive induction and ongoing commitment to wellbeing and career progression, through a range of training, apprenticeships and in-role/wider-trust development opportunities.
- Well-being support through an Employee Assistance Programme.
- Health benefits, including wellness sessions, gym discounts, and flu jabs.
- A range of generous family leave options, including above industry average occupational maternity pay.
- Additional benefits like cycle to work scheme, on-site parking plus many more!
Recruitment timeline:
- Closing Date: 31 May 2026 @11.59pm
- Shortlisting: 01 May 2026
- Interviews: 15 June 2026
We welcome visits from potential candidates. If you would like to arrange a school visit prior to the closing date, please contact the academy/site directly to arrange a suitable appointment.
As part of our commitment to Keeping Children Safe in Education (KCSIE), we do not accept CVs – a full education and employment history must be provided through our application form.
Skilled Worker visas cannot be sponsored through this role, as it does not meet the requirements set out by government. We reserve the right to close this vacancy early, should we receive a high level of interest in the role. Therefore, candidates are advised to apply at their earliest convenience to avoid missing out.
As a Disability Confident Committed Employer, we are dedicated to equity and inclusion and commit to interviewing applicants with a disability who meet the essential criteria. We aim to provide an inclusive and accessible recruitment process, and support employees throughout their employment. If you have a disability, are neurodivergent, or require any adjustments to support you through the application or interview process please let us know how we can assist.
Duty Officer in Tewkesbury employer: Tewkesbury Academy
Tewkesbury Academy Sports Centre offers a vibrant and supportive work environment where you can make a meaningful impact on the community. As a Duty Officer, you'll enjoy flexible working hours, access to professional development opportunities, and a commitment to employee well-being, including health benefits and generous leave options. Join a diverse team dedicated to fostering a safe and welcoming atmosphere for all users of the facility.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Officer in Tewkesbury
✨Tip Number 1
Get to know the place! Before your interview, take a stroll around Tewkesbury Academy Sports Centre if you can. Familiarising yourself with the environment shows you're genuinely interested and helps you feel more comfortable during the interview.
✨Tip Number 2
Show off your people skills! As a Duty Officer, you'll be interacting with students and the community. Be ready to share examples of how you've provided excellent customer service or handled tricky situations in the past. We want to see that friendly vibe!
✨Tip Number 3
Flexibility is key! Since this role involves working casual hours, highlight your adaptability and willingness to work different shifts. Let them know you're ready to jump in whenever needed – it’s all about being a team player!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our awesome team at Tewkesbury Academy. Let’s get you on board!
We think you need these skills to ace Duty Officer in Tewkesbury
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, take a good look at the job description. It’s packed with info about what we’re looking for in a Duty Officer. Make sure you understand the key responsibilities and requirements so you can tailor your application accordingly.
Show Off Your Customer Service Skills:As a Duty Officer, delivering a friendly and professional experience is key. In your application, highlight any previous roles where you’ve provided excellent customer service. We want to see how you can contribute to making our Sports Centre a welcoming place!
Be Clear and Concise:When filling out the application form, keep your answers clear and to the point. We appreciate straightforwardness! Use bullet points if it helps to make your skills and experiences stand out. Remember, less is often more!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure we receive all your details correctly. Plus, it shows you’re keen on joining our team at Tewkesbury Academy Sports Centre!
How to prepare for a job interview at Tewkesbury Academy
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Duty Officer. Familiarise yourself with the job description and think about how your skills align with the requirements, especially around customer service and safety protocols.
✨Showcase Your People Skills
As a Duty Officer, you'll be interacting with students and the community regularly. Prepare examples of how you've provided excellent customer service in the past, and be ready to discuss how you would handle various situations to ensure a positive experience for all users.
✨Demonstrate Your Adaptability
This role requires flexibility and the ability to manage different tasks. Think of instances where you've had to adapt quickly to changing circumstances or manage multiple responsibilities at once, and be prepared to share these during your interview.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the Sports Centre's operations, team dynamics, and any training opportunities available, especially regarding the National Pool Lifeguard Qualification. This shows your genuine interest in the role and the organisation.
