At a Glance
- Tasks: Manage the Sports Centre, ensuring a safe and welcoming environment for all users.
- Company: Join Tewkesbury Academy Sports Centre, a vibrant community hub.
- Benefits: Earn £13.45 per hour, enjoy flexible hours, and access health benefits.
- Other info: Flexible shifts on evenings and weekends with great career development opportunities.
- Why this job: Make a positive impact while gaining valuable experience in a dynamic setting.
- Qualifications: Customer service skills; NPLQ desirable but training available.
The predicted salary is between 26800 - 26800 £ per year.
Your opportunity to help shape a safe, welcoming, and active environment for our students and community. We are looking to appoint a Casual Duty Officer to join our team at Tewkesbury Academy Sports Centre, which is based within the grounds of Tewkesbury Academy. The Sports Centre is a dual-use facility, meaning it is used by academy students during the school day and by the wider community during evenings, weekends, and school holidays.
We are seeking a committed and adaptable individual to take responsibility for managing the Sports Centre’s facilities outside of school hours. The Duty Officer will ensure all visitors receive a friendly and positive experience by delivering high standards of customer service, supervising activities, and maintaining safe, clean, and efficient facilities. As the Centre includes a swimming pool alongside other facilities, holding a National Pool Lifeguard Qualification (NPLQ) is desirable; however, support can be provided to work towards this qualification if not already held.
This is a casual role, working flexibly on a rota alongside other Duty Officers and the Centre Manager. Shifts are scheduled on Saturdays between 7:45am and 6:45pm, Sundays between 8:15am and 8:15pm, and Monday to Friday evenings between 3:30pm and 10:45pm, depending on centre needs. Hours are worked on a casual claim basis, which will be discussed further at interview.
As a Duty Officer, you will:
- Provide a friendly, professional, and safe experience for all users of the Sports Centre
- Supervise and support lifeguards and swimming teachers during pool sessions
- Set up and dismantle equipment for sports and events
- Maintain high standards of cleanliness and site security
- Respond to emergencies and uphold health and safety procedures
- Support the management of the pool plant and booking systems
Applicants are advised to refer to the full requirements of the role in the attached job description and person specification, prior to submitting an application.
Tewkesbury Academy is an exciting place to learn and work within Gloucestershire with a student body of more than 1,200 and upwards of 150 colleagues. We serve the distinctive town of Tewkesbury and surrounding villages, with its renowned historical, musical and ecological festivals each year. The sense of community and connectedness is strong at the academy, as is support from the wider business community, and this is reflected in the plethora of personal development opportunities at the school.
Being ready, respectful and responsible is a key tenet of life at Tewkesbury Academy, where we provide a calm and supportive environment and expect commitment and hard work from students and staff alike to ensure that they feel supported and challenged to produce their best.
We are a diverse and inclusive community of 36 academies across five cluster regions in the South West that is committed to excellence and making a positive impact. Our people bring unique perspectives, but we’re all driven by a shared moral purpose and a passion for making a positive impact, whether in a teaching, leadership or support role. We’re proud to foster a culture where everyone can thrive, feel valued, and make a meaningful difference to the lives of others.
We are an equal opportunity employer and proud to serve a diverse student population and our communities. We strongly believe that representation matters and so encourage applications from underrepresented and global majority groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion. We aim to remove any barriers to employment, ensuring everyone can compete on equal terms. Job share, part-time and flexible working opportunities will be considered.
What we can offer you:
- Access to a generous pension through the Local Government Pension Scheme (LGPS).
- Generous annual leave.
- A comprehensive induction and ongoing commitment to wellbeing and career progression, through a range of training, apprenticeships and in-role/wider-trust development opportunities.
- Well-being support through an Employee Assistance Programme.
- Health benefits, including wellness sessions, gym discounts, and flu jabs.
- A range of generous family leave options, including above industry average occupational maternity pay.
- Additional benefits like cycle to work scheme, on-site parking plus many more!
We welcome visits from potential candidates. If you would like to arrange a school visit prior to the closing date, please contact the academy/site directly to arrange a suitable appointment.
As part of our commitment to Keeping Children Safe in Education (KCSIE), we do not accept CVs – a full education and employment history must be provided through our application form. Skilled Worker visas cannot be sponsored through this role, as it does not meet the requirements set out by government. We reserve the right to close this vacancy early, should we receive a high level of interest in the role. Therefore, candidates are advised to apply at their earliest convenience to avoid missing out.
As a Disability Confident Committed Employer, we are dedicated to equity and inclusion and commit to interviewing applicants with a disability who meet the essential criteria. We aim to provide an inclusive and accessible recruitment process, and support employees throughout their employment. If you have a disability, are neurodivergent, or require any adjustments to support you through the application or interview process please let us know how we can assist.
Casual Sports Centre Duty Officer - Evening & Weekend in Tewkesbury employer: Tewkesbury Academy
Tewkesbury Academy Sports Centre offers a vibrant and supportive work environment where you can make a meaningful impact on the community. As a Casual Duty Officer, you'll enjoy flexible working hours, access to professional development opportunities, and a commitment to employee well-being, including health benefits and generous leave options. Join a diverse team dedicated to fostering a safe and welcoming atmosphere for all users, while being part of a community that values respect, responsibility, and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Sports Centre Duty Officer - Evening & Weekend in Tewkesbury
✨Tip Number 1
Get to know the Sports Centre! Familiarise yourself with the facilities and services offered. This way, when you chat with the hiring team, you can show off your knowledge and enthusiasm for the role.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing a friendly experience, think of examples from your past where you've gone above and beyond for someone. Share these stories during your interview!
✨Tip Number 3
Be flexible and adaptable! The job requires working evenings and weekends, so highlight your availability and willingness to jump in when needed. This shows you're ready to be part of the team!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our community at Tewkesbury Academy Sports Centre.
We think you need these skills to ace Casual Sports Centre Duty Officer - Evening & Weekend in Tewkesbury
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to our community.
Tailor Your Application:Make sure to read the job description carefully and highlight your relevant experience. We’re looking for someone who can provide a friendly and professional experience, so share examples that showcase your customer service skills!
Follow the Instructions:Remember, we don’t accept CVs, so make sure you fill out the application form completely. Double-check that you’ve included all the necessary information about your education and employment history.
Apply Early:Don’t wait until the last minute to submit your application! We might close the vacancy early if we get a lot of interest, so get your application in as soon as you can through our website to avoid missing out.
How to prepare for a job interview at Tewkesbury Academy
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Casual Sports Centre Duty Officer. Familiarise yourself with the job description and think about how your skills align with the requirements, especially around customer service and safety protocols.
✨Show Your People Skills
As this role involves interacting with students and the community, be prepared to discuss your experience in providing excellent customer service. Share specific examples of how you've created a welcoming environment or handled difficult situations in the past.
✨Demonstrate Your Flexibility
Since the position requires working evenings and weekends, highlight your availability and willingness to adapt to the centre's needs. Mention any previous roles where you had to manage a flexible schedule or work in a casual setting.
✨Prepare for Safety Questions
Given the importance of health and safety in this role, be ready to answer questions about emergency procedures and maintaining a safe environment. If you have any relevant qualifications, like a National Pool Lifeguard Qualification, make sure to bring them up!