Tevalis is seeking a 1st Line Support Technician to join the Hessle-based Support Team. You will handle inbound support cases for EPOS technologies, triaging and resolving on first contact where possible, and escalating when necessary.
The role emphasizes customer service, collaboration with third parties and internal teams, and maintaining up-to-date support documentation. Office-based in Hessle with a rotating shift pattern, some weekend work is required.
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EPOS 1st Line Support Technician in Hessle employer: Tevalis
Tevalis is an exceptional employer that fosters a dynamic and inclusive work culture, offering hybrid working options from its Hessle HQ or remotely across the UK. With a strong focus on employee growth, Tevalis provides comprehensive benefits including enhanced maternity and paternity pay, additional holidays, and a supportive environment for professional development, making it an ideal place for those seeking meaningful and rewarding careers in the hospitality technology sector.
