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For Companies At a Glance
- Tasks: Provide top-notch support for EPOS systems and help clients thrive in the hospitality industry.
- Company: Join Tevalis, a leading tech provider with a global presence and a passion for innovation.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth in a dynamic environment.
- Other info: Work in a fast-paced setting with a chance to learn and advance your career.
- Why this job: Be part of a team that empowers businesses and enhances customer experiences worldwide.
- Qualifications: Strong communication skills and a knack for problem-solving are essential.
The predicted salary is between 25000 - 35000 £ per year.
Tevalis is a well-established and rapidly growing industry-leading EPOS, Enterprise, and integrated technology solutions provider with offices in the UK, Middle East, and APAC regions. Using our development expertise and industry knowledge, we build in house EPOS systems, solutions, and services to the hospitality industry of all shapes and sizes, from single independent operators to enterprise multi-site chains and leading brands.
We currently support on-premises systems and enterprise platforms for more than 2,000 operators globally. Our clients operate in key sectors that include Restaurants, Food Halls, Pubs and Clubs, Quick Service and Kiosks, Hotels, Theatres and Cinemas, Private Members’ Clubs, Hotels, Leisure Venues and Stadia.
1st Line Support Technician employer: Tevalis
Contact Detail:
Tevalis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 1st Line Support Technician
✨Tip Number 1
Network like a pro! Reach out to folks in the hospitality tech scene, especially those who work with EPOS systems. You never know who might have a lead on a 1st Line Support Technician role.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and customer service scenarios. Think about how you can showcase your problem-solving abilities, as that’s key for this role!
✨Tip Number 3
Don’t just apply anywhere; focus on companies like Tevalis that align with your interests. Use our website to find roles that excite you and tailor your approach to fit their culture.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the position. It keeps you fresh in their minds and shows you’re genuinely interested.
We think you need these skills to ace 1st Line Support Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the 1st Line Support Technician role. Highlight any relevant experience you have in tech support or customer service, and don’t forget to mention your familiarity with EPOS systems if you have it!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for technology and how your skills align with what we do at Tevalis. Keep it concise but engaging – we want to see your personality!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and provide solutions, especially in a fast-paced environment like ours.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Tevalis
✨Know Your Tech
As a 1st Line Support Technician, you'll need to be familiar with EPOS systems and integrated technology solutions. Brush up on the specific technologies Tevalis uses and be ready to discuss how you've tackled tech issues in the past.
✨Understand the Industry
Tevalis serves a variety of sectors like restaurants and hotels. Research these industries and think about how your skills can benefit their operations. Showing that you understand their clients will impress the interviewers.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific support scenarios. Practice articulating your thought process clearly and concisely. Use examples from your previous experience to demonstrate your problem-solving skills.
✨Show Enthusiasm for Customer Service
In this role, you'll be the first point of contact for clients. Highlight your passion for helping others and your ability to communicate effectively. Share stories that showcase your commitment to excellent customer service.