Director, Commercial Insights and Digital Delivery

We’re Teva, a leading innovative biopharmaceutical company, enabled by a world-class generics business. Whether it’s innovating in the fields of neuroscience and immunology or delivering high-quality medicine worldwide, we’re dedicated to addressing patients’ needs now and in the future. Here, you will be part of a high-performing, inclusive culture that values fresh thinking and collaboration. You'll have the room to grow, the flexibility to balance life with work, and the opportunity to better health worldwide, together.

The Business Excellence function supports the UK business in executing its strategy and driving performance improvement. This newly created role, part of the Business Excellence LT, will lead the Commercial Insights and Digital Delivery activities within the UK, reporting into the Senior Director, Business Excellence.

We are looking for a strategic and innovative leader to support each of the franchises drive performance. You will be responsible for driving business performance using commercial, data-driven market and competitor intelligence and digital products that enhance customer engagement, marketing effectiveness, and operational efficiency.

On the commercial side, this will require you to work collaboratively with the franchise leads to develop GTM strategies, annual operating plans (budgets) and support the wider business improve performance through the use of KPIs that drive action and insight. On the digital side, you will be expected to work strategically and collaboratively with the business leads across GX, IX and Medical to agree how best to drive their strategies through digital channels. This would also extend to seeking new ways of digitalising interaction with our strategic customers. At the same time, we are looking for you to lead the adoption of digital productivity tools across the business.

The ideal candidate will bring deep experience in pharmaceutical insights and analytics, digital delivery, and team leadership, with a passion for data, technology, and business impact.

To be successful in this role you will need to be adept at working with local stakeholders to deliver UK priorities and at the same time influence (and challenge) stakeholders to drive business performance. You must also be comfortable working with and influencing global stakeholders and delivery teams to deliver UK priorities. As this is a critical and high-profile role working across the whole organisation you would be expected to be a visible and influential member of the extended UK leadership team.

How You’ll Spend Your Day

• Strategy Development and Execution: Develop and deliver a comprehensive strategy and roadmap for commercial insights and digital transformation aligned with Teva UK’s business objectives. Lead the evolution of customer-facing channels, web estate, and process automation in collaboration with global IT and digital teams. Integrate market intelligence, competitor analysis, and sales force effectiveness into strategic planning and execution.
• Leadership and Team Management: Lead, mentor, and support a team of commercial analysts and digital product managers, fostering a collaborative and high-performing environment. Embed best practices in product management, data analytics, and performance reporting across the team. Ensure the team has the skills, motivation, and focus to deliver the business plan.
• Stakeholder Engagement: Partner with senior stakeholders across sales, marketing, portfolio, and finance to align insights and digital initiatives with business outcomes. Communicate insights and digital solutions effectively across the organization to ensure adoption and impact. Influence and inspire cross-functional teams to embrace data-driven and digital ways of working.
• Change Management: Drive the adoption of new technologies and data systems, ensuring smooth transitions and minimal disruption. Foster a culture of continuous improvement and innovation across the function and wider business.
• Global Collaboration: Collaborate with global teams to orchestrate UK priorities and leverage shared platforms and capabilities. Address regional delivery challenges and optimize the digital and data ecosystem.
• Performance and Metrics: Establish KPIs and reporting frameworks to monitor the impact of insights and digital initiatives. Use data-driven insights to inform decision-making and strategic adjustments. Regularly report progress, challenges, and successes to senior leadership.
• Innovation and Trends: Stay abreast of industry trends, emerging technologies, and best practices in commercial analytics and digital product management. Identify opportunities for innovation and differentiation within the commercial and digital landscape. Champion the adoption of cutting-edge solutions that enhance user experience and drive business growth.

Your Experience And Qualifications

• Key Experiences: Proven experience in leading commercial insights and digital transformation in a pharmaceutical or related industry. Strong understanding of pharmaceutical industry and market data sources. Experience in managing external data providers and negotiating data acquisition. Demonstrated success in building digital capabilities and delivering complex change projects in a matrixed environment. Strong leadership and team development skills. Excellent stakeholder management and communication skills. Analytical mindset with the ability to translate data into actionable insights. Passion for innovation and continuous improvement.
• Specific Requirements: Experience in driving improvements in business performance using commercial insights, competitor intelligence and digital products. Ability to manage and integrate diverse teams and skillsets. Comfortable working in a highly regulated sector with complex stakeholder environments.

How We’ll Take Care of You

At Teva, better health starts from within, and that includes you. From day one, you’ll be supported with benefits designed to help you thrive in and out of work. This includes generous annual leave, reward plans, flexible working schedules (dependent on role), access to tailored health support, and meaningful ways to give back to the community. When it comes to your career, you’ll be encouraged to explore, evolve, and shape your path. Twist, our one-stop shop for career development platform, gives you access to a wide range of possibilities, from learning programs and short-term projects to opportunities for internal growth. Here, you’ll be part of a culture that empowers you to reach your goals and prioritize your wellbeing every step of the way.

Make A Difference

Join us as we embark on this exciting journey to transform our customer interactions and business operations through the application of digital technologies. If you are a strategic leader with a passion for digital innovation and a proven record in digital product management and delivery, we invite you to apply for this pivotal role.

Teva’s Equal Employment Opportunity Commitment

Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's global policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, veteran status, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to support you throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.