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- Tasks: Support the IT team by managing equipment orders and maintaining asset records.
- Company: Join Tetra Tech, a global leader in consulting and engineering services.
- Benefits: Enjoy flexible working options and a supportive team environment.
- Why this job: Be part of an energetic team using cutting-edge technology to make a real impact.
- Qualifications: Basic IT skills required; training provided for Active Directory.
- Other info: This is a fixed-term contract covering maternity leave, with a standard 37.5-hour week.
The predicted salary is between 28800 - 42000 £ per year.
Tetra Tech Ltd is an ambitious and growing business, with IT at the heart of that growth agenda. Our IT team uses state of the art technology both in terms of infrastructure and software and have an outstanding process in place to support our global customer base. We are looking for an enthusiastic committed individual to join our energetic team.
This will be a Fixed term contract to cover Maternity leave.
This is a standard 37.5hr working week. The role will be mostly office based at our Leeds Depot.
Your Role
Your role will be to provide support to the Depot Team within the IT department, for the following:
- Ordering IT equipment, such as laptops, mobiles and peripherals.
- Taking ownership of the leaver process e.g. ensuring accounts are disabled and assets tracked
- Notifying staff of IT requirements when travelling abroad
- Communicating with the customers, confirming hardware and software requirements for new and replacement equipment.
- Booking couriers to arrange for IT equipment to be delivered to and from sites.
- Managing workload in the Tetra Tech global ticketing system.
- Maintaining records on the global asset database
Required Skills and Qualifications:
- Good skills in Word, Excel, and Outlook.
- A basic understanding of Active Directory – not essential as training will be provided.
- Excellent organisational skills and time management
- Ability to prioritise workload against the needs of the business and work under pressure.
- Excellent communication and inter-personal skills are essential to ensure effective and efficient working.
- Able to work well in a team and good co-operation with colleagues, supporting each other as necessary.
- Ability to work effectively on an individual basis.
- Determined and energetic with the ability to “make things happen”.
- Discretion due to the sensitive nature of some information.
- Ability to follow processes.
About Tetra Tech:
Tetra Tech is a leading provider of high-end consulting and engineering services for projects worldwide. We combine the resources of a global, multibillion dollar company with local, client-focused delivery in more than 400 locations around the world. We are Leading with Science to provide sustainable and resilient solutions for our clients.
Tetra Tech is an equal opportunities employer and encourages applications from all suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity/shared parental leave, in line with the Equalities Act 2010.
We are very happy to discuss flexible working, including the possibility of reduced hours, flexible start and finish times, or compressed hours. We can offer a range of solutions to help you to get the most out of your work / life balance.
Additional Information
- Organization: 784 TCE
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IT Service and Operations Support (FTC) employer: Tetra Tech
Contact Detail:
Tetra Tech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Service and Operations Support (FTC)
✨Tip Number 1
Familiarise yourself with the specific IT equipment and software mentioned in the job description. Understanding the types of laptops, mobiles, and peripherals commonly used in the industry will help you speak confidently about your knowledge during the interview.
✨Tip Number 2
Brush up on your organisational skills by practising time management techniques. Since the role requires prioritising workload effectively, demonstrating your ability to manage tasks under pressure will be a key advantage.
✨Tip Number 3
Enhance your communication skills by engaging in team activities or group discussions. This will prepare you to showcase your interpersonal abilities, which are essential for collaborating with colleagues and customers in this role.
✨Tip Number 4
Gain a basic understanding of Active Directory through online resources or tutorials. Even though training will be provided, having a foundational knowledge will demonstrate your initiative and eagerness to learn, making you a more attractive candidate.
We think you need these skills to ace IT Service and Operations Support (FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the IT Service and Operations Support role. Emphasise your organisational skills, communication abilities, and any experience with ticketing systems or IT support.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your skills and experiences make you a great fit for Tetra Tech, particularly in supporting IT operations.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Word, Excel, and Outlook. If you have any experience with Active Directory or similar systems, be sure to mention it, even if it's basic.
Showcase Teamwork and Communication: Since the role requires excellent interpersonal skills, provide examples in your application of how you've successfully worked in teams and communicated effectively with colleagues or customers in previous roles.
How to prepare for a job interview at Tetra Tech
✨Show Your Enthusiasm
Tetra Tech is looking for an enthusiastic individual, so make sure to express your passion for IT and how you can contribute to their growth agenda. Share examples of your previous experiences that demonstrate your commitment and energy.
✨Highlight Your Organisational Skills
Given the role's focus on managing workloads and maintaining records, be prepared to discuss your organisational skills. Provide specific examples of how you've successfully prioritised tasks in a busy environment, especially under pressure.
✨Demonstrate Communication Skills
Excellent communication is key for this position. Practice articulating your thoughts clearly and concisely. You might also want to prepare for questions about how you've effectively communicated with team members or customers in the past.
✨Familiarise Yourself with Active Directory
While training will be provided, having a basic understanding of Active Directory will give you an edge. Brush up on what it is and how it functions, as this knowledge could impress your interviewers and show your initiative.
