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- Tasks: Support daily operations and provide excellent customer service in a busy office environment.
- Company: Join Tetra Tech, a global leader in consulting and engineering services.
- Benefits: Flexible working hours, competitive salary, and opportunities for professional growth.
- Why this job: Be a key player in a dynamic team and make a real impact on business operations.
- Qualifications: Strong interpersonal skills, ability to multitask, and proficiency in Microsoft Office.
- Other info: Embrace a supportive culture with a focus on work/life balance.
The predicted salary is between 30000 - 42000 £ per year.
Tetra Tech is looking for a Business Support Administrator to join our fast-paced Belfast office. This role is pivotal to the smooth running of the office!
You will be providing an internal customer-focused support service to the business, particularly for fee-earning staff who require support on day-to-day operational tasks. You are required to act on a variety of regular work topics driven by the business and demonstrate the capability to focus on repeat work that is completed to a high standard. The role requires effective organisational skills and excellent team working to ensure the operations team workload is processed according to requirements and escalated where appropriate in order to maintain service levels. You will also be accountable for ensuring you follow the current process and provide guidance to others and help all staff understand the business protocols. In addition, you may be required to support on wider business topics where the requirement arises.
Key Accountabilities
- Booking and arranging stationary supplies for remote located staff
- Efficient processing of inbound and outbound post daily
- Reception Duties as and when required
- IT – arrange equipment for New Starters
- Document formatting – update and amend documents using applications such as Bluebeam, PowerPoint, Publisher, Visio, Word, Excel, MS Forms etc.
- Minute taking
- Booking standard courier requests and updating the tracker
- Where necessary, printing, binding, laminating, posting if the business need arises
- Accurate, timely and cost-effective booking of travel, accommodation, car hire etc
- PPE – order, release and track clothing and equipment for staff and escalate out of date items through reports
- Office Access and Risk Assessments - Support of H&S functionality to manage office access permissions and tracking of activity
- Assist and support with the rollout of initiatives endorsed by BS Project & Improvements team
- Support a starter and leaver process where applicable and appropriate
- Actively suggest opportunities for efficiencies/improvements through your line manager
- Proactive approach and encompass a role of an exemplar of compliance to GDPR
- Undertaking other duties not specifically stated above, which from time to time are necessary for effective performance of the team and the business
- Accommodation of additional time to be worked to ensure completion of tasks
- If security cleared to the appropriate level, you may be required to assist with support tasks relating to areas that require security cleared personnel only
Skills, Knowledge, Experience
- Highly articulate with excellent interpersonal skills
- Friendly and approachable with excellent customer service
- Enjoy working in a busy professional environment
- Able to multi-task, organise and prioritise workloads whilst remaining calm under pressure
- Ability to problem solve and make sound decisions to suit our business and clients’ needs
- Willing to learn and utilise your skills to provide a high level of service
- Able to work well as a team and on your own
- Willingness to be flexible and adaptable
- Good working knowledge of Microsoft Office Suite, particularly Word, Excel and Outlook, 365 and PowerPoint
- Ability to adapt to new ways of working, including the introduction of new technologies
- Switchboard and hospitality experience
About Tetra Tech
Tetra Tech is a leading provider of high-end consulting and engineering services for projects worldwide. We combine the resources of a global, multibillion dollar company with local, client-focused delivery in more than 400 locations around the world. We are Leading with Science® to provide sustainable and resilient solutions for our clients.
Tetra Tech is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
We are very happy to discuss flexible working for this role, including the possibility of reduced hours, flexible start and finish times, or compressed hours. We can offer a range of solutions to help you to get the most out of your work/life balance.
Business Support Administrator in Belfast employer: Tetra Tech Europe
Contact Detail:
Tetra Tech Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Administrator in Belfast
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend industry events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their success. This will help you stand out and show that you're genuinely interested in the position.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will help you articulate your skills and experiences confidently when it counts.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find roles that suit your skills. Plus, it shows you're serious about joining our team at Tetra Tech!
We think you need these skills to ace Business Support Administrator in Belfast
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Business Support Administrator role. Highlight your organisational skills and customer service experience, as these are key for us at Tetra Tech.
Show Off Your Skills: Don’t forget to mention your proficiency in Microsoft Office Suite! We love seeing candidates who can confidently use Word, Excel, and PowerPoint, so give us examples of how you've used these tools in past roles.
Be Personable: Since this role involves a lot of internal support, let your friendly and approachable nature shine through in your application. We want to see that you can connect with others and provide excellent customer service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Tetra Tech Europe
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Business Support Administrator role. Familiarise yourself with the key accountabilities listed in the job description, such as booking travel and managing office supplies. This will help you demonstrate how your skills align with what Tetra Tech is looking for.
✨Show Off Your Organisational Skills
Since this role requires excellent organisational skills, be prepared to discuss specific examples of how you've successfully managed multiple tasks in a busy environment. Think about times when you had to prioritise workloads or solve problems under pressure, and share those stories during your interview.
✨Demonstrate Team Spirit
Tetra Tech values teamwork, so be ready to talk about your experiences working collaboratively. Highlight instances where you supported colleagues or contributed to team projects. Showing that you're friendly and approachable will resonate well with the interviewers.
✨Be Ready to Adapt
Flexibility is key in this role, especially with the introduction of new technologies. Prepare to discuss how you've adapted to changes in previous jobs or how you approach learning new systems. This will show that you're willing to embrace new ways of working, which is crucial for success at Tetra Tech.
