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- Tasks: Deliver high-quality service and maintain food processing equipment at customer sites.
- Company: Join Tetra Pak, a leader in food safety and sustainability.
- Benefits: Competitive pay, flexible working, and global career development opportunities.
- Why this job: Make a real impact on food safety for millions while building your career.
- Qualifications: Experience in maintenance or installation, with strong mechanical and electrical knowledge.
- Other info: Diverse and inclusive workplace that values innovation and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Job Summary
Be the face of Tetra Pak. Deliver excellence where it matters most.
As a Service Engineer, you’ll lead the charge in delivering high-quality service to our customers. From troubleshooting technical issues to supporting our maintenance contract performance, you’ll play a key role in ensuring our equipment and our customer relationships run smoothly.
As a part of our Customer Service Operations team, you will be first in the field to maintain food processing and packaging equipment at our customers’ facilities. As someone who prides themselves on getting to the root of the problem, you’ll be part of the mission to keep food production going for hundreds of millions of people in more than 160 countries. Our equipment is a crucial part of the food processing and packaging industry. That’s why keeping it maintained to its optimum performance is a huge priority, not only for us but for our customers and the communities they serve. This is your opportunity to build a meaningful career while helping us make an impact to be proud of —food, people, and the planet.
What you will do
- Travel to customer sites: UK and Ireland (occasionally overseas)
- Perform preventive and corrective maintenance, troubleshooting, and installations
- Analyze technical issues and escalate when needed using standard operating processes
- Train customer operators (if required)
- Monitor service contracts and contribute to business development and growth
- Ensure compliance with safety, food quality, and reporting standards
- Represent Tetra Pak professionally and contribute ideas for improving customer operations and service delivery
- Maintain a clean, safe work environment
- Follow all safety protocols in accordance with OHS and Tetra Pak safety regulations and promote a safe working culture in the team
- To write a site visit report on completion of the work
We believe you have
- 3-5 years of experience in maintenance, service, or installation roles
- Education in industrial systems, automation, or process engineering
- Strong mechanical and/or electrical and/or automation knowledge
- Ability to travel as required and this can be at short notice
- Strong level of English (written and verbal)
- A proactive, customer-first mindset
We Offer You
- A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
- A culture that pioneers a spirit of innovation where our industry experts drive visible results
- An equal opportunity employment experience that values diversity and inclusion
- Market competitive compensation and benefits with flexible working arrangements
Apply Now
If you are inspired to be part of our promise to protect what’s good; for food, people, and the planet, apply through our careers page at https://jobs.tetrapak.com/.
This job posting expires on 31st October 2025.
If you have any questions about your application, please contact Vivien Balogh.
Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.
Referrals increase your chances of interviewing at Tetra Pak by 2x
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Service Engineer employer: Tetra Pak
Contact Detail:
Tetra Pak Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer
✨Tip Number 1
Get to know the company! Research Tetra Pak and their mission to protect food, people, and the planet. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to service engineering. Think about your past experiences and how they align with Tetra Pak's values. Confidence is key, so rehearse until you feel ready to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Tetra Pak and making an impact in the industry.
We think you need these skills to ace Service Engineer
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see how much you care about food safety and making a difference in people's lives. Share any relevant experiences that highlight your commitment to these values!
Tailor Your CV: Make sure your CV is tailored to the Service Engineer role. Highlight your experience in maintenance, service, or installation roles, and don’t forget to mention your technical skills. We love seeing how your background aligns with what we do at Tetra Pak!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon unless it’s relevant. We appreciate when candidates can communicate effectively, especially since you'll be representing us in the field!
Apply Through Our Website: Don’t forget to apply through our careers page! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our mission to protect what’s good!
How to prepare for a job interview at Tetra Pak
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to maintenance, service, and installation roles. Familiarise yourself with common issues that might arise in food processing and packaging equipment, as well as the solutions you can offer. This will show your potential employer that you're not just a candidate, but a problem-solver.
✨Show Your Customer-First Mindset
Tetra Pak values a proactive, customer-first approach. During the interview, share examples of how you've gone above and beyond for customers in previous roles. Highlight your ability to build relationships and ensure customer satisfaction, as this is key to being successful in the Service Engineer position.
✨Demonstrate Safety Awareness
Safety is paramount in this role, so be prepared to discuss how you prioritise safety protocols in your work. Bring up any relevant experiences where you ensured compliance with safety standards or contributed to a safe working culture. This will show that you take safety seriously and understand its importance in the industry.
✨Ask Insightful Questions
Prepare some thoughtful questions about Tetra Pak's operations, their approach to customer service, or their commitment to sustainability. This not only shows your genuine interest in the company but also gives you a chance to assess if their values align with yours. Plus, it makes for a more engaging conversation!
