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- Tasks: Own the customer journey and ensure exceptional service from start to finish.
- Company: Innovative healthcare tech company focused on customer success.
- Benefits: Remote-first role with flexible working hours and a supportive team.
- Why this job: Make a real difference in healthcare by helping clients succeed.
- Qualifications: Experience in customer success and strong interpersonal skills required.
- Other info: Join a dynamic team and grow your career in a thriving industry.
The predicted salary is between 36000 - 60000 £ per year.
A healthcare technology company is looking for a Customer Success Manager to own the customer journey, from contract signing through to implementation and expansion. The role requires building strong relationships with clients, understanding their needs, and providing exceptional customer service. This is a remote-first position, with a focus on healthcare, requiring candidates who are based in or around London. Prior experience in a relevant field is essential, along with strong interpersonal skills and a proactive approach.
Remote-First Customer Success Manager - AI Healthcare in London employer: Teton
Contact Detail:
Teton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote-First Customer Success Manager - AI Healthcare in London
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare tech space, especially those who work at companies you're interested in. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your previous successes in customer success roles. This will help you demonstrate your value and how you can make a difference in their team.
✨Tip Number 3
Be proactive during interviews! Ask insightful questions about the company's approach to customer success and how they measure satisfaction. This shows you're genuinely interested and ready to contribute from day one.
✨Tip Number 4
Apply through our website! We make it easy for you to showcase your skills and experience. Plus, it helps us keep track of your application and get back to you faster. Don't miss out on this opportunity!
We think you need these skills to ace Remote-First Customer Success Manager - AI Healthcare in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Customer Success Manager in AI Healthcare. Highlight your relevant experience and skills that align with building strong client relationships and understanding their needs.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about healthcare technology and how your proactive approach can enhance our customer journey. Keep it engaging and personal.
Showcase Your Interpersonal Skills: In your application, don’t forget to highlight your interpersonal skills. We want to see examples of how you've successfully built relationships with clients in the past. Real-life stories can make a big impact!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for this exciting remote-first opportunity!
How to prepare for a job interview at Teton
✨Know Your Stuff
Make sure you understand the healthcare technology landscape, especially AI applications. Brush up on recent trends and challenges in the industry so you can speak confidently about how you can help clients navigate their journey.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built relationships with clients in the past. Think about specific situations where your interpersonal skills made a difference, and be ready to discuss how you can apply those experiences in this role.
✨Be Proactive in Your Approach
Demonstrate your proactive mindset by discussing how you've anticipated client needs or solved problems before they escalated. This will show that you're not just reactive but also forward-thinking, which is crucial for a Customer Success Manager.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's customer success strategies and how they measure success. This shows your genuine interest in the role and helps you assess if the company aligns with your values and career goals.
