Employer Engagement Officer

Benefits: 25 days of annual leave + bank holidays + your birthday off, Pension contributions, Employee Assistance Programme, Death in service benefit, Career development opportunities, Opportunities for professional development and networking, a dynamic and supportive working environment, plus more.

About You

You will demonstrate excellent communication and relationship-building skills, with strong networking and stakeholder engagement abilities. Confident in influencing and engaging employers at all levels, identifying opportunities and securing employer commitment. Strong organisational and time-management skills are essential, alongside the ability to analyse employer demand and labour market information effectively.

Able to work independently, using your own initiative, while also contributing positively as part of a wider team. Confident in the use of Microsoft Office applications and CRM/database systems and willing and able to travel throughout the delivery area as required.

The Role

As an Employer Engagement Officer, you will be responsible for developing and maintaining employer relationships that create sustainable employment placements and opportunities for programme participants.

The role will work closely with employers, operational delivery teams and external stakeholders to generate vacancies, identify progression opportunities and support participants into employment. Acting as a key link between employers and delivery teams, ensuring opportunities meet participant needs while supporting employers with recruitment and workforce development activity.

The role will contribute to contract performance through vacancy generation, employer engagement, recruitment support, labour market intelligence and partnership development. The post holder will also support the promotion of the wider range of Twin products and services through employer and stakeholder relationships.

Key Responsibilities

Employer Engagement

• • Develop and maintain productive relationships with employers across a range of sectors.
• • Generate a pipeline of employment opportunities for programme participants.
• • Identify, approach and onboard new employers.
• • Manage and grow existing employer accounts.

Vacancy Generation and Recruitment Support

• • Source suitable vacancies aligned to participant needs and aspirations.
• • Support employers with recruitment campaigns, interview activity and candidate selection.
• • Coordinate recruitment events, employer presentations and sector-based recruitment activity.
• • Work with operational teams to ensure timely participant matching.

Employer Compliance and Quality

• • Support employer onboarding and due diligence processes.
• • Ensure employer records are maintained accurately and in accordance with organisational requirements.

Partnership and Stakeholder Engagement

• • Build effective working relationships with Jobcentre Plus, local authorities, education providers, business networks and community organisations.
• • Represent Twin at partner meetings, networking events and stakeholder forums.
• • Monitor labour market trends, sector growth and recruitment demand.
• • Gather and analyse employer feedback to identify workforce trends and skills requirements.

Administration and Reporting

• • Maintain accurate employer records and management information.
• • Update CRM and reporting systems in line with organisational requirements.
• • Produce reports on employer engagement activity, outcomes and performance.

Other Responsibilities and Duties

• • Support contract mobilisation and implementation activity where required.
• • Contribute to continuous improvement activity across the contract.
• • Support the promotion of apprenticeships, workforce development and progression opportunities where appropriate.
• • Relevant qualification or equivalent experience in employer engagement, recruitment, business development or account management.
• • Experienced in employer engagement, recruitment, account management or business development.
• • Understanding of working within a target-driven environment.
• • Skill in developing and maintaining employer relationships, generating opportunities, vacancies or employment outcomes.
• • Knowledge within employability, skills, training, recruitment or workforce development provision.
• • Understanding of inclusive recruitment approaches and barriers to employment.

Why Join Us?

Twin Group is an award-winning provider of education, travel, work experience, accommodation, apprenticeships and employment services.

Be part of a growing and ambitious organisation, where you will have the opportunity to create new opportunities and contribute directly to Twin's continued growth and success.

The successful candidate must be able to work in the UK.

Twin is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

Successful applicants will be required to undertake a standard or an enhanced disclosure via the DBS, depending on the role itself.

• All gaps in CVs must be explained satisfactorily.

• Proof of identity and qualifications will be required.

• Successful candidates will be required to complete a one-hour on-line safeguarding training prior to commencing employment.

We are dedicated to ensuring that all job applicants and members of staff are treated equally, without discrimination on the grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age.

Disability Confident Employer

Disabled applicants should indicate in the Equality of Opportunity section of the application form if they wish their application to be given consideration under the Disability Confident scheme.

We ask all applicants if they want to be considered under this scheme. By opting-in to this scheme, you are disclosing that you have a disability solely for the purpose of the interview guarantee and we will not assume nor infer that you wish to disclose or record your disability in any other way – including any reasonable adjustments you may need if you are employed.

Salary £31,000.00

Benefits 28 days of annual leave + your birthday off, Employee Assistance Programme, Career development opportunities, a dynamic and supportive working environment, plus more.

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