Technical Program Manager

As a Program Manager, you will be responsible for leading, managing and ensuring successful project execution for various data & analytics initiatives of our customers. You would contribute in the pre-sales cycle when needed to validate efforts and timelines as well as proactively take technical propositions to customers for cross‑selling / up‑selling. You will work very closely with Delivery managers and leads to ensure smooth project execution and a high CSAT score.

Here’s how you’ll contribute:

• Managing and owning all aspects of technical development and delivery
• Managing onsite‑offshore engagement model
• Overall program planning, establishing controls, monitoring progress, coordinating program key tasks, owning stakeholder communication and business deliverables attainment
• Working on Data strategy and consulting projects
• Planning the end‑to‑end technical scope of the project and customer engagement area including sprint planning and delivery
• Estimating effort, identifying risk and providing technical support whenever needed
• Developing project requirements, SOWs, execution plans, project timelines and other related materials for the management of deliverables
• Taking responsibility and accountability on the overall health of the project – timeliness, quality, customer feedback
• Exploring and capitalizing on opportunities to cross‑sell and up‑sell to existing clients and working with the Practice & presales team for the same
• Constantly innovating and creating new solutions/accelerators/POVs that map to market place requirements
• Supporting new proposals/RFPs as required

Skills required to contribute:

• 12‑15 Years of experience in executing Data & Analytics projects with a minimum of 6+ years in a Project Manager role.
• Exceptional communication skills and proven ability towards constructive networking.
• Balance of strategic thinking and hands‑on approach with a deep drive to make things happen and deliver results.
• Strong knowledge of Delivery Management processes/tools and the know‑how to scale them as the organization grows.
• Experience in leading, growing and mentoring an enthusiastic team of high‑energy professionals and building future leaders.
• Anticipate future demands of initiatives related to people, technology, budget and business within your department and design/implement solutions to meet these needs.
• Extensive experience in leading cross‑functional projects using advanced data modelling and analysis techniques to discover insights that will guide strategic decisions and uncover optimisation opportunities for customers.
• Experience in building Hands‑on delivery and solution experience across technologies (Bigdata, Snowflake, Azure, GCP, ETLs, AI/ML & visualization tools).
• Hands‑on experience with MS Fabric and related infrastructure projects.
• Good understanding of Cloud Data Analytics technology stack, specifically cloud‑native Data & analytics services.
• Good exposure to AI/ML and Automation technologies.
• Experience of data strategy and consulting engagements in the BFSI industry.
• Excellent coaching and mentoring skills along with consultative, interpersonal, communication and presentation skills.
• Excellent understanding of business finances.
• Solid planning, priority setting, and project‑management skills with experience managing multiple & complex projects and resources concurrently.
• Good understanding of various project methodologies like Waterfall, Agile, Scrum and/or principles of lean, Kanban, DevOps, etc. and practice experience of implementing the same in various projects.
• Well‑versed with various software such as MS Projects, JIRA, MS Office, SharePoint, etc.