Dynamics 365 Developer

Employment: Contract – Inside IR35

Location: London,UK

Skills:

Responsibilities

· Agile Practices: Integrate and support with agile based product development ceremonies such as sprint planning, standups, retrospectives and backlog grooming.

· Solution Design and Development: Lead the design and development of custom solutions within Dynamics 365 and Power Platform, ensuring they meet business needs and align with best practices.

· System Integration: Integrate Dynamics 365 with other systems and applications, ensuring seamless data flow and process automation.

· Customization and Configuration: Customise and configure Dynamics 365 and Power Platform applications to meet specific business requirements.

· Technical Leadership: Provide technical guidance and mentorship to junior developers and other team members.

· Troubleshooting and Support: Diagnose and resolve technical issues, providing ongoing support and maintenance for Dynamics 365 and Power Platform applications within the Serco ITIL IT Service Management function.

· Documentation: Create and maintain comprehensive documentation for all development and integration activities.

· Stakeholder Collaboration: Work closely with business analysts, project managers, and other stakeholders to gather requirements and deliver effective solutions. Have and demonstrate excellent communication skills.

· Communicate fluently orally and in writing, and be able to present complex technical information to both technical and non-technical audiences.

· Capability Development: Contribute to the growth of the Serco Complex Case Management team capability.

· Serco Management System: Be current, adhere and lead by example the policies and principals of the Serco Management System, which governance, security, information management.

· Continuous Improvement: Take part in team initiatives to improve the internal processes, capability and service offering.

· Contribute to and deliver continuous improvement of service delivery for implemented M365 solutions.

· Participate in team meetings, project meetings, customer meetings and departmental or corporate meetings and sessions.

· As a Dynamics 365 Developer (primarily Customer Service, Marketing and Sales), you will play a crucial role in designing, developing, and implementing solutions using Microsoft Dynamics 365.