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- Tasks: Design and implement innovative contact centre solutions using Amazon Connect on AWS.
- Company: Join a forward-thinking tech company focused on cloud solutions.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with a chance to work on cutting-edge projects.
- Why this job: Be at the forefront of cloud technology and make a real impact in customer service.
- Qualifications: Experience with AWS, CI/CD, and CRM integrations is essential.
The predicted salary is between 60000 - 80000 £ per year.
We are looking for an experienced professional with strong hands-on expertise in designing, implementing, and deploying Amazon Connect-based contact center solutions on AWS. The role involves building scalable, secure, and automated contact center architectures integrated with enterprise systems and CRM platforms.
- Design and implement Amazon Connect architecture and end-to-end contact center solutions
- Integrate AWS services such as Lambda, API Gateway, IAM, and CloudWatch to build scalable solutions
- Work on CRM integrations with platforms like Salesforce and ServiceNow
- Ensure best practices in software engineering, solution architecture, and system design
- Strong hands-on experience with AWS Infrastructure (IaaS)
- Expertise in CI/CD architecture and DevOps practices
- ServiceNow ITSM implementation experience
- Strong understanding of SOA and Microservices-based architecture
- Experience in software engineering and solution design architecture
- Hands-on experience with Amazon Connect and AWS Contact Center solutions
- Knowledge of AWS services: Salesforce Marketing Cloud / Campaign Operations experience
- ServiceNow ITOM, Event Management, and Functional Testing
- Advanced ServiceNow module knowledge (ITSM and other modules)
- Experience in CRM integrations and enterprise contact center ecosystems
Mandatory Skills: AWS IaaS, CI/CD Architecture, ServiceNow ITSM, SOA and Microservices Based Architecture, Software Engineering and Design Architecture, Salesforce Marketing Cloud Campaign Operations, ServiceNow (ITOM ITSM and other) Functional Testing, ServiceNow-Event Management, Terraform
Architekt Architekt AWS Architect (Remote) in London employer: TESTQ Technologies
Contact Detail:
TESTQ Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Architekt Architekt AWS Architect (Remote) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the AWS and contact centre space. Attend meetups, webinars, or even online forums. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your AWS projects, especially those involving Amazon Connect. This will give potential employers a taste of what you can do and set you apart from the crowd.
✨Tip Number 3
Prepare for interviews by brushing up on your technical knowledge. Be ready to discuss your hands-on experience with AWS services, CI/CD practices, and CRM integrations. Practice common interview questions to boost your confidence!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Architekt Architekt AWS Architect (Remote) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your hands-on experience with AWS and Amazon Connect. We want to see how your skills align with the job description, so don’t be shy about showcasing your relevant projects!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about AWS solutions and how your expertise in CI/CD and ServiceNow can benefit us at StudySmarter. Keep it engaging and personal!
Showcase Your Projects: If you've worked on any contact centre solutions or integrations with CRM platforms like Salesforce, make sure to mention them. We love seeing real-world applications of your skills, so share those success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at TESTQ Technologies
✨Know Your AWS Inside Out
Make sure you brush up on your AWS knowledge, especially around Amazon Connect and the services mentioned in the job description. Be ready to discuss how you've designed and implemented solutions using AWS services like Lambda and API Gateway.
✨Showcase Your Integration Skills
Prepare examples of your experience with CRM integrations, particularly with Salesforce and ServiceNow. Highlight specific projects where you successfully integrated these platforms with AWS solutions, as this will demonstrate your hands-on expertise.
✨Emphasise Best Practices
Be ready to talk about best practices in software engineering and solution architecture. Discuss how you ensure scalability, security, and automation in your designs, and provide concrete examples from your past work.
✨Familiarise Yourself with CI/CD and DevOps
Since CI/CD architecture and DevOps practices are crucial for this role, make sure you can explain your experience with these methodologies. Share specific tools and processes you've used to streamline deployments and improve efficiency.