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- Tasks: Design and implement innovative contact centre solutions using AWS and Amazon Connect.
- Company: Join a forward-thinking tech company focused on cloud solutions.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Other info: Dynamic team environment with endless learning opportunities.
- Why this job: Be at the forefront of cloud technology and make a real difference in customer experience.
- Qualifications: Experience with AWS, CI/CD, and CRM integrations is essential.
The predicted salary is between 60000 - 80000 £ per year.
We are looking for an experienced professional with strong hands-on expertise in designing, implementing, and deploying Amazon Connect-based contact center solutions on AWS. The role involves building scalable, secure, and automated contact center architectures integrated with enterprise systems and CRM platforms.
- Design and implement Amazon Connect architecture and end-to-end contact center solutions
- Integrate AWS services such as Lambda, API Gateway, IAM, and CloudWatch to build scalable solutions
- Work on CRM integrations with platforms like Salesforce and ServiceNow
- Ensure best practices in software engineering, solution architecture, and system design
- Strong hands-on experience with AWS Infrastructure (IaaS)
- Expertise in CI/CD architecture and DevOps practices
- ServiceNow ITSM implementation experience
- Strong understanding of SOA and Microservices-based architecture
- Experience in software engineering and solution design architecture
- Hands-on experience with Amazon Connect and AWS Contact Center solutions
- Knowledge of AWS services: Salesforce Marketing Cloud / Campaign Operations experience
- ServiceNow ITOM, Event Management, and Functional Testing
- Advanced ServiceNow module knowledge (ITSM and other modules)
- Experience in CRM integrations and enterprise contact center ecosystems
Mandatory Skills: AWS IaaS, CI/CD Architecture, ServiceNow ITSM, SOA and Microservices Based Architecture, Software Engineering and Design Architecture, Salesforce Marketing Cloud Campaign Operations, ServiceNow (ITOM ITSM and other) Functional Testing, ServiceNow-Event Management, Terraform
Architekt Architekt Architect (AWS) (Remote) in London employer: TESTQ Technologies
Contact Detail:
TESTQ Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Architekt Architekt Architect (AWS) (Remote) in London
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your AWS projects and contact centre solutions. This gives potential employers a taste of what you can do and sets you apart from the crowd.
✨Tip Number 3
Prepare for interviews by practising common questions related to AWS and contact centre architecture. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Architekt Architekt Architect (AWS) (Remote) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your hands-on experience with AWS and Amazon Connect. We want to see how you've designed and implemented contact centre solutions, so don’t hold back on those details!
Showcase Your Skills: When writing your application, emphasise your expertise in CI/CD architecture and DevOps practices. We love seeing candidates who can integrate AWS services seamlessly, so let us know how you’ve done this in past projects.
Be Specific About Your Experience: If you've worked with CRM integrations like Salesforce or ServiceNow, make sure to mention specific projects or outcomes. We’re looking for concrete examples that demonstrate your understanding of enterprise contact centre ecosystems.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at TESTQ Technologies
✨Know Your AWS Inside Out
Make sure you brush up on your AWS knowledge, especially around Amazon Connect and the services mentioned in the job description. Be ready to discuss how you've designed and implemented solutions using AWS services like Lambda and API Gateway.
✨Showcase Your Integration Skills
Prepare examples of your experience with CRM integrations, particularly with Salesforce and ServiceNow. Highlight specific projects where you successfully integrated these platforms with AWS solutions, as this will demonstrate your hands-on expertise.
✨Demonstrate Best Practices
Be ready to talk about best practices in software engineering and solution architecture. Discuss how you ensure scalability, security, and automation in your designs, and provide concrete examples from your past work.
✨Familiarise Yourself with CI/CD and DevOps
Since CI/CD architecture and DevOps practices are crucial for this role, make sure you can explain your experience with these methodologies. Share how you've implemented CI/CD pipelines in previous projects and the tools you used.