Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support business operations, coordinate activities, and assist with project management.
- Company: Join a dynamic team in Leicester focused on innovative business solutions.
- Benefits: Enjoy a collaborative work environment with opportunities for growth and client interaction.
- Why this job: Make an impact by ensuring smooth operations and building lasting client relationships.
- Qualifications: 3+ years in business support; proficiency in project management and data analysis tools required.
- Other info: Ideal for self-starters who thrive in team settings and value quality service.
The predicted salary is between 30000 - 42000 £ per year.
This opportunity is in the solution design and development arena for Business Support Officer who will play a major role in ensuring the smooth and efficient operation of the business. This includes providing administrative support, coordinating business activities, and assisting with the implementation of business strategies. The position is based at our Leicester office with occasional assignments at client locations., Develop and maintain long-term relationships with existing clients, ensuring high levels of customer satisfaction and retention.
Provide general administrative assistance to senior management and various departments.
Assist with the coordination of business operations, ensuring processes run smoothly across various departments.
Monitor key business processes and workflows, ensuring adherence to company policies and standards.
Support the preparation and distribution of reports, presentations, and business communications.
Assist with business projects by coordinating tasks, timelines, and resources.
Support project teams with administrative tasks such as tracking deliverables, scheduling meetings, and preparing project documentation.
Ensure projects are progressing according to deadlines and escalate issues when necessary.
Communicate with clients, customers, and vendors to resolve queries and ensure excellent service delivery.
Assist in preparing contracts, agreements, and maintaining records of business transactions.
Maintain relationships with external stakeholders and ensure business requirements are met.
Maintain and organize business records, databases, and documentation.
Prepare and process business reports, presentations, and other administrative documentation.
Analyze data and present findings to senior management as needed.
Ensure all business documentation is compliant with company policies and legal regulations.
Maintain accurate records of business activities and transactions, ensuring confidentiality and data integrity.
Key Skills, Qualifications and Experience Needed [The candidate must demonstrate these in all stages of assessment]
3+ years of experience in business support, office administration, or a similar role.
Experience with project management software (e.g., Asana, Trello, Monday.com, or Microsoft Project) to manage tasks, timelines, and resources for business projects and initiatives.
Ability to work with data analysis or business intelligence tools (e.g., Microsoft Excel, Google Sheets, Power BI, or Tableau) to compile reports, analyze performance metrics, and present findings to management.
Proficiency in using collaboration platforms (e.g., Slack, Microsoft Teams, Zoom) for team communication, file sharing, and meeting scheduling.
Experience with document management tools (e.g., SharePoint, Google Drive, Dropbox) to organize, store, and share business documents securely across teams.
Understanding of basic database management systems (e.g., Microsoft Access, SQL databases) to support data organization, reporting, and retrieval processes.
Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) or Google Workspace (Docs, Sheets, Slides, Gmail) for day-to-day administrative and business tasks.
Familiarity with Enterprise Resource Planning (ERP) software like SAP, Oracle, or Netsuite for managing and automating business operations such as finance, procurement, and HR processes.
Familiarity with time management software or tools (e.g., Toggl, Clockify) to track personal or team productivity and ensure efficiency in completing business tasks.
Familiarity with office productivity software (Microsoft Office Suite, Google Workspace), CRM systems, and project management tools.
Familiarity with Customer Relationship Management (CRM) systems such as Salesforce, HubSpot, or Zoho CRM to track client interactions, manage accounts, and assist with business relationship management.
Understanding of content management systems (CMS) like WordPress or Squarespace for maintaining or updating the company’s website or intranet with business-related content.
Knowledge of business automation tools (e.g., Zapier, IFTTT) to streamline repetitive tasks and improve business efficiency.
Other Key skills:
Good analytical and Problem-solving skills
Good communication skills
A thorough approach and Self starter
Focus on quality and delivery
Working together in teams.
Leadership and effective decision making.
Flexible Attitude
Excellent customer service, Qualifications: Bachelor’s degree or above in the UK or Equivalent.
Business Support Officer employer: TESTQ Technologies
Contact Detail:
TESTQ Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer
✨Tip Number 1
Familiarize yourself with project management software like Asana or Trello. Being able to demonstrate your proficiency in these tools during the interview can set you apart, as they are essential for coordinating tasks and timelines.
✨Tip Number 2
Brush up on your data analysis skills using tools like Microsoft Excel or Google Sheets. Being able to analyze performance metrics and present findings will be crucial in this role, so showcasing your ability to work with data can give you an edge.
✨Tip Number 3
Highlight your experience with collaboration platforms such as Slack or Microsoft Teams. Effective communication is key in a business support role, and showing that you're comfortable with these tools will demonstrate your readiness to work in a team environment.
✨Tip Number 4
Prepare to discuss your familiarity with CRM systems like Salesforce or HubSpot. Understanding how to manage client interactions and relationships is vital for ensuring customer satisfaction, which is a major part of this position.
We think you need these skills to ace Business Support Officer
Some tips for your application 🫡
Tailor Your CV: Make sure to customize your CV to highlight your relevant experience in business support and office administration. Emphasize your skills with project management software and data analysis tools, as these are crucial for the role.
Craft a Strong Cover Letter: Write a compelling cover letter that outlines your motivation for applying and how your background aligns with the responsibilities of the Business Support Officer position. Mention specific experiences where you successfully coordinated business activities or improved processes.
Showcase Relevant Skills: In your application, clearly demonstrate your proficiency in Microsoft Office Suite, collaboration platforms, and any project management tools you've used. Provide examples of how you've utilized these tools to enhance efficiency in previous roles.
Highlight Customer Relationship Management Experience: Since maintaining client relationships is key for this role, include any relevant experience you have with CRM systems. Discuss how you've contributed to customer satisfaction and retention in past positions.
How to prepare for a job interview at TESTQ Technologies
✨Showcase Your Experience
Make sure to highlight your 3+ years of experience in business support or office administration. Be ready to discuss specific examples of how you've provided administrative support, coordinated activities, and assisted with project management in previous roles.
✨Demonstrate Your Technical Skills
Familiarize yourself with the project management software and data analysis tools mentioned in the job description. Be prepared to discuss your proficiency with tools like Asana, Microsoft Excel, or Google Sheets, and how you've used them to improve efficiency in past projects.
✨Emphasize Communication Abilities
Since the role involves communicating with clients and various departments, be ready to share examples of how you've effectively resolved queries and maintained relationships in previous positions. Highlight your experience with collaboration platforms like Slack or Microsoft Teams.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle multiple tasks. Think of scenarios where you had to monitor key business processes or manage deadlines, and be ready to explain how you approached these challenges.
