TQINE0090_6047 - L2 Operations Lead – DLP
Job Type: Contract,Permanent
Work Mode: Hybrid (2 Days from office)
L2 Operations
Domain
Scope
Microsoft Purview, Microsoft Defender and Symantec Email encryption Service.
Support the client's DLP services. Respond to DLP events & incidents 24x7 and elevate when needed.
Process
- End-to-end incident management including Troubleshoot DLP related issues.
get it resolved or escalated to L3 or further to resolve & close.
- Respond to, analyse and escalated DLP events per SOP, 24x7.
- Support Microsoft Purview and Microsoft Defender (not the administration).
- Report security issues promptly with recommended actions.
- Follow client security standards and guidelines.
- Keep ServiceNow/Purview tickets current, with clear resolution and closure notes.
- Assist Major Incident Manager & join RCA reviews. Update SOPs and knowledge-base articles related to DLP domain.
- Work with Malware Tools, Network Security and IDAM on cross-tower issues.
Tools
Technologies
- DLP policies and event analysis
- Information classification and labelling
- E-mail, web and endpoint data controls
- Python or PowerShell scripting
Experience
- 10+ Years of L2 Data Loss Prevention experience
- DLP event handling and escalation
- ITSM incident, problem and change processes
- Clear written and spoken English
- Working with C-suite personnel
Preferred Certifications
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L2 Operations Lead – DLP employer: TESTQ TECHNOLOGIES LTD
TESTQ Technologies LTD. is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of the UK Insurance and Financial Services sector. With a strong emphasis on employee growth, you will have the opportunity to mentor and lead talented data engineers while working on cutting-edge cloud technologies like AWS, Databricks, and MongoDB. The company prioritises a supportive environment that encourages professional development and provides unique advantages such as flexible working arrangements and a commitment to data governance and security.
