At a Glance
- Tasks: Provide top-notch support for Epicor ERP, troubleshooting and optimising accounting processes.
- Company: Join a dynamic team focused on innovative ERP solutions.
- Benefits: Competitive pay, hands-on experience, and opportunities for professional growth.
- Other info: Collaborative environment with potential for career advancement.
- Why this job: Make a real impact by enhancing financial reporting and supporting diverse teams.
- Qualifications: Experience with ERP systems and strong problem-solving skills required.
The predicted salary is between 49500 - 60500 £ per year.
Provide Level 2 and Level 3 functional and technical support for Epicor ERP 10x, preferably 102400, focusing on Percentage of Completion (POC) Accounting within the Projects module.
Support revenue recognition, job costing, WIP accounting, month-end and year-end financial close activities.
Troubleshoot and resolve functional issues across ERP modules including Finance, Procurement, and Manufacturing.
Configure, maintain, and optimize POC accounting processes for accurate revenue and cost recognition on long-term projects.
Manage job costing structures, WIP calculations, and project accounting processes.
Investigate discrepancies related to POC calculations, job cost variances, revenue recognition, and GL postings.
Support General Ledger reconciliations, multi-company and multi-currency accounting, and compliance.
Participate in ERP upgrades, system testing, patch validation, change management, and documentation.
Develop and maintain BAQ reports, dashboards, and data extracts to support business decision-making.
Provide user support, training, and guidance; maintain Epicor user security and access controls.
Maintain ERP documentation procedures and support knowledge base.
Coordinate with business stakeholders and external vendors as required.
Additional expertise in ERP testing for systems such as JDA, PoS, PLM, Infor LN, JDE, and Peoplesoft.
Roles and Responsibilities:
- Deliver Level 2 and Level 3 support for Epicor ERP and related ERP systems testing.
- Troubleshoot and resolve functional and technical issues in Epicor ERP and other ERP platforms.
- Configure and optimize POC accounting and job costing processes to ensure accurate financial reporting.
- Support month-end and year-end closing processes including WIP adjustments and reconciliations.
- Assist finance teams with General Ledger processes, multi-company and multi-currency accounting.
- Lead ERP system upgrades, testing, and change management activities.
- Develop and maintain reports, dashboards, and data extracts to facilitate management decisions.
- Provide training, user support, and maintain security access controls within Epicor ERP.
- Maintain comprehensive ERP documentation and knowledge base.
- Collaborate with cross-functional teams including Finance, Project Management, Procurement, Manufacturing, and external vendors.
- Conduct testing and validation for additional ERP systems such as JDA, PoS, PLM, Infor LN, JDE, and Peoplesoft to ensure integration and functionality.
Mandatory Skills: ERP (JDA/PoS/PLM/Infor LN/JDE/Peoplesoft) Testing.
Epicor ERP Support Specialist employer: TESTQ TECHNOLOGIES LTD
TESTQ Technologies LTD. is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of the UK Insurance and Financial Services sector. With a strong emphasis on employee growth, you will have the opportunity to mentor and lead talented data engineers while working on cutting-edge cloud technologies like AWS, Databricks, and MongoDB. The company prioritises a supportive environment that encourages professional development and provides unique advantages such as flexible working arrangements and a commitment to data governance and security.
StudySmarter Expert Advice🤫
We think this is how you could land Epicor ERP Support Specialist
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what TESTQ TECHNOLOGIES LTD values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges TESTQ TECHNOLOGIES LTD might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at TESTQ TECHNOLOGIES LTD!
✨Direct Apply to TESTQ TECHNOLOGIES LTD
Let's not forget to apply directly through the TESTQ TECHNOLOGIES LTD website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Epicor ERP Support Specialist
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at TESTQ TECHNOLOGIES LTD.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at TESTQ TECHNOLOGIES LTD. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at TESTQ TECHNOLOGIES LTD
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
