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- Tasks: Lead CMDB strategy and architecture, ensuring data quality and compliance in a banking environment.
- Company: Join a leading bank focused on innovation and operational excellence.
- Benefits: Competitive contract rates, professional development opportunities, and a chance to work onsite with experts.
- Other info: Opportunity to mentor junior analysts and collaborate with senior stakeholders.
- Why this job: Make a real impact by optimising CMDB processes and supporting critical banking operations.
- Qualifications: ITIL certification and experience with enterprise CMDB platforms required.
The predicted salary is between 60000 - 80000 £ per year.
Job Type: Contract
Work Mode: Onsite (Client)
Responsibilities
- Support CMDB Strategy Architecture
- Define and maintain the CMDB strategy data model and architecture aligned with banking regulatory and operational requirements
- Design configuration item CI classes, attributes, and relationships across infrastructure applications, cloud and third‑party services
- Ensure CMDB alignment with ITIL ITSM processes including Incident, Change, Problem, Release, and Asset Management
- Enforce Data Quality Governance
- Enforce CMDB governance policies and standards
- Monitor and improve CMDB data quality including completeness, accuracy, timeliness, and consistency
- Implement KPIs and dashboards for CMDB health and compliance
- Lead implementation and optimization of automated discovery tools
- Integrate CMDB with upstream and downstream systems
- Validate reconciliation rules and data normalization processes
- Support regulatory and audit requirements e.g., operational resilience, third‑party risk
- Enable impact analysis, dependency mapping, and service visibility
- Partner with Risk, Compliance and Audit teams to ensure CMDB data supports control testing and evidence requests
- Change Service Impact
- Ensure CMDB is a trusted source for change impact analysis and service dependency mapping
- Embed CMDB usage into Change Advisory Board (CAB) processes
- Support major incident management with accurate service and infrastructure relationships
- Act as a subject‑matter expert (SME) for configuration management within the bank
- Mentor junior CMDB analysts or consultants
- Advise senior stakeholders on CMDB maturity roadmap and value realization
Preferred Qualifications
- ITIL Expert or ITIL 4 Managing Professional certification
- CMDB Service Mapping or platform‑specific certifications
- Experience with multi‑region hybrid cloud banking environments
- Exposure to DevOps or SRE practices in regulated organizations
- Deep expertise with enterprise CMDB platforms e.g., ServiceNow or equivalent
- Strong Understanding of IT infrastructure: servers, networks, storage Applications and middleware
- Hands‑on experience with discovery, reconciliation and data normalization
- ITSM Frameworks
- Strong working knowledge of ITIL v3 or v4, particularly Configuration, Change, Incident, and Asset Management
- Experience aligning CMDB with service mapping and business service models
- Banking regulatory awareness
- Understanding of banking operational risk resilience and audit expectations
- Experience supporting audits, regulatory reviews and risk assessments using CMDB data
Mandatory Skills
- Service Management Consulting - SIAM, ITSM, Non‑ITSM
Senior CMDB Consultant Specialist employer: TESTQ Technologies Limited
Contact Detail:
TESTQ Technologies Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior CMDB Consultant Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in the banking and ITSM sectors. Attend industry events or webinars where you can meet potential employers and showcase your expertise in CMDB strategies.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of ITIL processes and CMDB governance. Be ready to discuss how you've implemented data quality measures and automated discovery tools in past roles.
✨Tip Number 3
Showcase your skills through practical examples. When discussing your experience, highlight specific projects where you’ve improved CMDB data quality or supported regulatory requirements. This will demonstrate your value to potential employers.
✨Tip Number 4
Don’t forget to apply through our website! We have a range of opportunities that align with your skills. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace Senior CMDB Consultant Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior CMDB Consultant Specialist role. Highlight your experience with CMDB strategy, ITIL processes, and any relevant certifications. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you the perfect fit. Don’t forget to mention your experience with banking regulatory requirements and CMDB governance.
Showcase Your Expertise: In your application, be sure to showcase your expertise in configuration management and any hands-on experience with enterprise CMDB platforms like ServiceNow. We love seeing specific examples of how you've implemented strategies or improved data quality in past roles.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at TESTQ Technologies Limited
✨Know Your CMDB Inside Out
Make sure you’re well-versed in the specifics of CMDB strategy and architecture. Brush up on how it aligns with ITIL processes and banking regulations, as this will show your potential employer that you understand the critical role of CMDB in their operations.
✨Showcase Your Technical Expertise
Be prepared to discuss your hands-on experience with enterprise CMDB platforms like ServiceNow. Highlight any relevant certifications, especially ITIL or platform-specific ones, and be ready to explain how you've implemented automated discovery tools or improved data quality in past roles.
✨Demonstrate Your Problem-Solving Skills
Think of examples where you’ve successfully tackled challenges related to data governance or compliance. Discuss how you’ve partnered with teams like Risk and Compliance to ensure CMDB data supports audits and regulatory requirements, showcasing your ability to work cross-functionally.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to analyse a situation or solve a problem on the spot. Practice articulating your thought process for change impact analysis or service dependency mapping, as this will demonstrate your critical thinking and subject-matter expertise.