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For Companies At a Glance
- Tasks: Provide hands-on IT support and troubleshoot hardware and software issues.
- Company: Leading technology firm in the UK with a focus on innovation.
- Benefits: Competitive salary, training opportunities, and a supportive work environment.
- Why this job: Join a dynamic team and make a difference in tech support.
- Qualifications: Knowledge of Active Directory, SCCM, and strong problem-solving skills.
- Other info: Great opportunity for career growth in a fast-paced industry.
The predicted salary is between 28800 - 43200 £ per year.
A leading technology firm in the United Kingdom is seeking a Technical Support Specialist to provide hands-on support for end-users and assist in maintaining IT systems and network infrastructure.
Key responsibilities include:
- Troubleshooting hardware and software issues
- Installing and configuring software and devices
- Managing incidents
Ideal candidates will have a good knowledge of Active Directory and SCCM, with strong problem-solving and customer service skills. Certification in CompTIA A and Microsoft Fundamentals is preferred.
Onsite IT Support Engineer in London employer: TESTQ Technologies Limited
Contact Detail:
TESTQ Technologies Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite IT Support Engineer in London
✨Tip Number 1
Network, network, network! Reach out to your connections in the tech industry and let them know you're on the lookout for an Onsite IT Support Engineer role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those tricky technical questions! Brush up on your knowledge of Active Directory and SCCM, and be ready to demonstrate your problem-solving skills during interviews. We want you to shine!
✨Tip Number 3
Show off your customer service skills! Remember, as an IT Support Engineer, you'll be dealing with end-users. Practice explaining complex tech issues in simple terms to showcase your communication abilities.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining our team. Let's get you that job!
We think you need these skills to ace Onsite IT Support Engineer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Active Directory and SCCM. We want to see how your skills match the role, so don’t be shy about showcasing your troubleshooting prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about IT support and how your customer service skills have made a difference in your previous roles. Keep it engaging and relevant!
Show Off Your Certifications: If you've got certifications like CompTIA A or Microsoft Fundamentals, flaunt them! We love seeing candidates who are committed to their professional development, so make sure these are front and centre.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at TESTQ Technologies Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Active Directory and SCCM. Be ready to discuss how you've used these tools in past roles, as well as any troubleshooting techniques you’ve mastered. This will show that you’re not just familiar with the tech but can also apply it effectively.
✨Show Off Your Problem-Solving Skills
Prepare some examples of challenging IT issues you've resolved. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your analytical thinking and ability to handle pressure, which are crucial for an Onsite IT Support Engineer.
✨Customer Service is Key
Since this role involves direct interaction with end-users, be ready to showcase your customer service skills. Think of times when you went above and beyond to help a user or improve their experience. Highlighting your communication skills will set you apart from other candidates.
✨Certifications Matter
If you have certifications like CompTIA A or Microsoft Fundamentals, make sure to mention them! Even if you don’t have them yet, express your willingness to pursue these qualifications. It shows your commitment to professional development and staying current in the field.
