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- Tasks: Manage digital systems, provide tech support, and ensure smooth operations of platforms.
- Company: Join TESTQ Technologies, a dynamic IT services company driving innovation across various industries.
- Benefits: Enjoy flexible work options, competitive salary, and opportunities for professional growth.
- Why this job: Be part of a collaborative team, enhance your tech skills, and make a real impact.
- Qualifications: Bachelor's degree in a relevant field and 2+ years in content marketing or digital administration.
- Other info: Full-time, permanent role with part-time options available; apply by 30th July 2025.
The predicted salary is between 25800 - 40000 £ per year.
TESTQ Technologies is an IT services and solutions company whose offerings spans over variety of industry sectors with strong technical, domain and process expertise helping clients grow their businesses and decrease operational costs on continuous basis in an ever-changing business environment.
This opportunity is in the solution design and development arena for Digital Administrator who understand and communicate complex technical information, serve as a liaison between clients and technical teams, and provide strategic solutions that meet client needs.
Job Description (Main Duties and Responsibilities)
- Maintain and administer digital systems and platforms, such as content management systems (CMS), intranet, and collaboration tools.
- Provide first-line technical support for internal users, resolving issues related to access, digital workflows, and platform functionality.
- Monitor system performance and ensure uptime and responsiveness of digital services.
- Manage user accounts, permissions, and system configurations.
- Assist in software updates, backups, and system maintenance tasks.
- Support the implementation of new digital tools and platforms.
- Collaborate with the IT and communications teams to ensure digital content and assets are accurate and up-to-date.
- Generate system usage reports and help identify opportunities for improvement or automation.
- Ensure compliance with data protection and IT security policies.
- Provide technical support to users on digital platforms, troubleshooting issues and ensuring prompt resolution.
- Manage databases and ensure data integrity, including regular backups and security protocols.
- Conduct training sessions for employees on digital tools and platforms to enhance usability and efficiency.
- Manage integration of digital systems with other organizational tools and platforms.
- Implement and monitor security measures to protect digital assets and sensitive information.
- Administer and maintain digital platforms, including websites, content management systems (CMS), and collaboration tools.
- Ensure the website content is user-friendly, optimized, and relevant to industry practices to reduce bounce rate
- Translate data findings into content solutions by researching current and emerging trends, web analytics, etc.
- Manage multiple content priorities by implementing content management tools to streamline workflow and efficiency
- Maintain documentation of digital processes, procedures, and configurations.
Key Skills, Qualifications and Experience Needed [The candidate must demonstrate these in all stages of assessment]
- Proficiency in administering digital tools and platforms (e.g., SharePoint, Office 365, CMSs, ticketing systems).
- 2+ years of experience with a content marketing firm
- Proficiency in one or more CMS; WordPress is preferred
- Experience in with SEO principles and digital marketing tools
- Solid understanding of HTML formatting, CSS Framework, Web Development framework, Photoshop editing, digital platforms, CMS, and web technologies.
- Knowledge of database management and data security best practices.
- Familiarity with cloud computing platforms (e.g., AWS, Azure)
- Experience with analytics tools and reporting.
- Proficiency in system administration and troubleshooting.
- Experience with digital transformation projects.
- Knowledge of automation tools (e.g., Power Automate) or low-code platforms.
- Familiarity with helpdesk and ticketing systems like ServiceNow, Fresh service, or Jira.
- Certifications such as CompTIA A+, Microsoft Certified IT Professional (MCITP), or equivalent is a plus.
Other Key skills:
- Good analytical and Problem-solving skills
- A thorough approach and Self starter
- Focus on quality and delivery
- Working together in teams.
- Leadership and effective decision making.
Qualifications:Bachelor’s degree in Knowledge Management, Information Science, Business Administration, Organizational Development, or a related field.
Salary:GBP 31000 to 50000 per annum
Published Date: 1st July 2025
Closing Date:30th July 2025
Evaluation: CV Review, Technical Test, Personal and Technical Interview and References
Job Type: Full-time, Permanent [Part time and Fixed Term option is available]
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Digital Administrator employer: TESTQ Technologies Limited
Contact Detail:
TESTQ Technologies Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Administrator
✨Tip Number 1
Familiarise yourself with the specific digital tools and platforms mentioned in the job description, such as SharePoint and Office 365. Having hands-on experience or even completing online tutorials can give you a significant edge during interviews.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of how you've resolved technical issues in previous roles. Be ready to discuss these scenarios in detail, as they demonstrate your ability to provide first-line support effectively.
✨Tip Number 3
Network with professionals in the IT services sector, especially those who work with digital administration. Engaging in relevant online forums or LinkedIn groups can help you gain insights and potentially get referrals for the position.
✨Tip Number 4
Stay updated on the latest trends in digital tools and platforms, particularly around automation and cloud computing. Being knowledgeable about emerging technologies can set you apart as a candidate who is proactive and forward-thinking.
We think you need these skills to ace Digital Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in digital administration and technical support. Emphasise your proficiency with CMS, digital tools, and any specific software mentioned in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and how your skills align with the company's needs. Mention your experience with digital transformation projects and your ability to communicate complex technical information.
Showcase Relevant Skills: In your application, clearly outline your skills in system administration, troubleshooting, and database management. Highlight any certifications you have, such as CompTIA A+ or Microsoft Certified IT Professional, as these are advantageous.
Proofread and Edit: Before submitting your application, thoroughly proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a Digital Administrator role.
How to prepare for a job interview at TESTQ Technologies Limited
✨Showcase Your Technical Skills
Make sure to highlight your proficiency in digital tools and platforms, especially those mentioned in the job description like SharePoint and WordPress. Be prepared to discuss specific projects where you've successfully used these tools.
✨Demonstrate Problem-Solving Abilities
Prepare examples of how you've resolved technical issues in the past. This role requires strong analytical skills, so showcasing your ability to troubleshoot and find solutions will impress the interviewers.
✨Understand the Company’s Digital Landscape
Research TESTQ Technologies and their offerings. Familiarise yourself with their industry sectors and think about how your skills can help them improve their digital systems and processes.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to manage user accounts, permissions, and system configurations. Think through scenarios where you had to implement new digital tools or maintain system performance, and be ready to discuss your approach.
