CRM Architect in London

CRM Architect in London

London Full-Time 43200 - 72000 Β£ / year (est.) No working from home possible
TESTQ Technologies Limited

At a Glance

  • Tasks: Design and implement innovative solutions using Microsoft Dynamics 365 CRM and Power Platform.
  • Company: Join a forward-thinking tech company focused on delivering cutting-edge CRM solutions.
  • Benefits: Enjoy flexible working options, professional development opportunities, and a collaborative culture.
  • Other info: Ideal for tech-savvy individuals looking to grow in a fast-paced environment.
  • Why this job: Be part of a dynamic team that values creativity and technical expertise while making a real impact.
  • Qualifications: Must have hands-on experience with Microsoft Dynamics 365 CRM and Power Platform; certifications preferred.

The predicted salary is between 43200 - 72000 Β£ per year.

We are seeking a highly skilled Microsoft Dynamics CRM and Power Platform Technical Architect to design, implement, and oversee scalable, efficient, and innovative solutions using Microsoft Dynamics 365 CRM and the Power Platform. This role demands deep technical expertise, strong problem-solving skills, and the ability to collaborate effectively with business stakeholders, developers, and project teams.

Key Responsibilities:

  • Solution Architecture and Design: Develop end-to-end architecture for Dynamics 365 CRM and Power Platform solutions, ensuring alignment with business needs and best practices. Design scalable, secure, and high-performance solutions that integrate seamlessly with enterprise systems. Create technical roadmaps and strategies to optimize the adoption of Dynamics 365 CRM and Power Platform.
  • Technical Leadership: Provide technical guidance to development teams, ensuring adherence to design principles, coding standards, and deadlines. Act as a subject matter expert (SME) for Dynamics 365 CRM and Power Platform technologies.
  • Integration and Customization: Lead the design and development of custom plugins, workflows, and integrations using Dynamics 365 SDK, Power Automate, and Azure services. Configure and customize CRM entities, forms, views, and dashboards to fulfil business requirements. Implement efficient data migration strategies for transitioning data into Dynamics 365 CRM.
  • Power Platform Expertise: Build and deploy Canvas and Model-Driven Power Apps to enhance CRM functionality. Automate business processes using Power Automate and integrate with third-party systems. Utilize Power BI to design interactive dashboards and analytics for data-driven insights.
  • Collaboration and Stakeholder Management: Collaborate with business stakeholders to gather requirements and translate them into technical specifications. Work with cross-functional teams including business analysts, developers, and testers to deliver high-quality solutions. Effectively communicate technical concepts to non-technical stakeholders.

Required Skills and Qualifications:

  • Technical Expertise: Extensive hands-on experience with Microsoft Dynamics 365 CRM and the Power Platform. Strong expertise in 365 Customer Service, Omni-Channel setup, and Contact Centre integrations. Solid understanding of relational databases, data modeling, and SQL Server.
  • Power Platform Skills: Experience building Canvas and Model-Driven Power Apps. Proficiency in Power Automate for process automation and third-party integrations. Familiarity with Power BI for creating data visualisation and analytics dashboards.
  • Integration and Development: Experience working with REST APIs, OData, and integration tools like Azure Logic Apps, Data Factory, or KingswaySoft. Experience with Dynamics 365 and SAP integration is preferred. Knowledge of ALM (Application Lifecycle Management) best practices, including source control and CI/CD pipelines.

Preferred Qualifications:

  • Certifications such as: Microsoft Certified: Dynamics 365 + Power Platform Solution Architect Expert, Microsoft Certified: Dynamics 365 Fundamentals (CRM).
  • Experience with Agile/Scrum methodologies and tools like Azure DevOps or Jira.
  • Familiarity with advanced capabilities like AI Builder, Dataverse, and other Power Platform features.

Seniority level: Mid-Senior level
Employment type: Full-time
Job function: IT Services and IT Consulting

CRM Architect in London employer: TESTQ Technologies Limited

As a leading employer in the IT Services and Consulting sector, we offer a dynamic work environment that fosters innovation and collaboration. Our commitment to employee growth is evident through continuous training opportunities and a culture that values technical expertise and teamwork. Located in a vibrant area, we provide competitive benefits and a supportive atmosphere where your contributions as a CRM Architect will directly impact our success.

TESTQ Technologies Limited

Contact Details:

TESTQ Technologies Limited Recruitment Team

StudySmarter Expert Advice🀫

We think this is how you could land CRM Architect in London

✨Tip Number 1

Familiarise yourself with the latest features and updates in Microsoft Dynamics 365 CRM and the Power Platform. Being well-versed in the most current functionalities will not only boost your confidence but also demonstrate your commitment to staying ahead in this rapidly evolving field.

✨Tip Number 2

Network with professionals in the CRM and Power Platform community. Attend relevant webinars, workshops, or local meetups to connect with others in the industry. This can lead to valuable insights and potential referrals that could help you land the job.

✨Tip Number 3

Showcase your problem-solving skills by preparing examples of past projects where you successfully designed and implemented solutions using Dynamics 365 CRM. Be ready to discuss the challenges you faced and how you overcame them during interviews.

✨Tip Number 4

Brush up on your communication skills, especially when it comes to explaining technical concepts to non-technical stakeholders. Practising how to convey complex ideas simply can set you apart from other candidates who may struggle in this area.

We think you need these skills to ace CRM Architect in London

Microsoft Dynamics 365 CRM
Power Platform
Solution Architecture and Design
Technical Leadership
Custom Plugins Development
Workflows Design
Integration with Azure Services

Some tips for your application 🫑

Tailor Your CV:Make sure your CV highlights your experience with Microsoft Dynamics 365 CRM and the Power Platform. Focus on specific projects where you've designed or implemented solutions, showcasing your technical expertise and problem-solving skills.

Craft a Compelling Cover Letter:In your cover letter, emphasise your ability to collaborate with stakeholders and your experience in leading technical teams. Mention any relevant certifications and how they align with the job requirements.

Showcase Technical Skills:Clearly outline your hands-on experience with tools like Power Automate, Power BI, and Azure services. Provide examples of how you've used these technologies to create scalable and efficient solutions.

Highlight Problem-Solving Examples:Include specific instances where you've successfully tackled challenges in previous roles. This could involve custom integrations, data migration strategies, or optimising existing systems using Dynamics 365 CRM.

How to prepare for a job interview at TESTQ Technologies Limited

✨Showcase Your Technical Expertise

Be prepared to discuss your hands-on experience with Microsoft Dynamics 365 CRM and the Power Platform. Highlight specific projects where you've designed and implemented solutions, focusing on your role in architecture and integration.

✨Demonstrate Problem-Solving Skills

Expect scenario-based questions that assess your problem-solving abilities. Prepare examples of challenges you've faced in previous roles and how you overcame them, particularly in relation to custom plugins and workflows.

✨Communicate Effectively with Stakeholders

Since collaboration is key, practice explaining technical concepts in simple terms. Be ready to share how you've gathered requirements from non-technical stakeholders and translated them into actionable technical specifications.

✨Familiarise Yourself with Agile Methodologies

As Agile/Scrum methodologies are preferred, brush up on your knowledge of these frameworks. Be ready to discuss how you've applied Agile principles in past projects, especially in relation to project management tools like Azure DevOps or Jira.