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For Companies At a Glance
- Tasks: Design and develop customer journeys using Adobe Journey Optimizer and Experience Platform.
- Company: Join a leading tech firm focused on innovative customer experiences.
- Benefits: Competitive pay, hands-on experience, and opportunities for professional growth.
- Why this job: Make a real impact by creating personalised customer experiences with cutting-edge technology.
- Qualifications: Experience with Adobe Journey Optimizer and strong collaboration skills required.
- Other info: Dynamic work environment with a focus on data privacy and compliance.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an experienced Adobe Journey Optimizer (AJO) Developer who will be responsible for designing, developing and maintaining customer journeys using Adobe Experience Platform (AEP) and AJO. The ideal candidate should have hands-on experience with Adobe Experience Platform, Real-Time Customer Profile, Segmentation and Adobe Journey Optimizer, and should understand how to build scalable and personalized customer experiences.
Key Responsibilities
- Design and implement customer journeys using Adobe Journey Optimizer.
- Build and manage event-driven journeys, time-based campaigns and real-time personalisation use cases.
- Collaborate with cross-functional teams (marketing, data and engineering) to translate business requirements into AJO workflows.
- Utilise AEP capabilities such as Real-Time Customer Profile, Segments, Schemas, XDM and Datasets to create journey conditions and triggers.
- Work with APIs, Decisioning, AJO Module and Event Forwarding for real-time data ingestion and outbound integrations.
- Design and test email templates, push notifications and in-app messages within AJO.
- Implement offer decisioning and personalised content blocks using AJO Offer Library.
- Perform unit testing, UAT and AB testing within journeys to ensure optimal performance.
- Monitor journey performance, troubleshoot issues and optimise for KPIs (e.g. engagement, conversion).
- Ensure governance and best practices around data privacy, consent and compliance (GDPR, CCPA, etc.).
Technical Skills
- Strong experience with Adobe Journey Optimizer (AJO).
- Working knowledge of Adobe Experience Platform (AEP), especially Schemas, XDM modeling, Segment Builder, Real-Time Customer Profile (RTCP), Datasets and data ingestion.
- Familiarity with Customer Journey Analytics (CJA) and Adobe Offer Decisioning is a plus.
- Good understanding of data sources, batch and streaming, identity stitching and audience activation.
- Experience with Tag Management Tools (Adobe Launch or Tealium) is a plus.
Preferred Qualifications
- Experience with other Adobe tools like Adobe Campaign, Marketo, Eloqua, Adobe Target or Adobe Analytics is a plus.
- Experience in industries such as Retail, Telecom, BFSI or Healthcare is a plus.
- Understanding of privacy regulations (GDPR, CCPA) and consent frameworks.
Adobe Journey Optimizer (AJO) Developer employer: TESTQ Technologies Limited
Contact Detail:
TESTQ Technologies Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Adobe Journey Optimizer (AJO) Developer
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with Adobe tools. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your experience with Adobe Journey Optimizer and related tools. This will give potential employers a clear view of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of Adobe Experience Platform and customer journey strategies. Be ready to discuss how you've used these tools in real-world scenarios.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find roles that match your skills and interests. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Adobe Journey Optimizer (AJO) Developer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with Adobe Journey Optimizer and the Adobe Experience Platform. We want to see how your skills align with the job description, so don’t hold back on showcasing relevant projects!
Showcase Your Technical Skills: Since this role requires strong technical expertise, be sure to detail your hands-on experience with AJO, RTCP, and other relevant tools. We love seeing specific examples of how you've used these technologies to create impactful customer journeys.
Keep It Clear and Concise: When writing your application, clarity is key! Use straightforward language and avoid jargon unless it’s relevant to the role. We appreciate a well-structured application that gets straight to the point without unnecessary fluff.
Apply Through Our Website: We encourage you to submit your application through our website for the best chance of being noticed. It helps us keep everything organised and ensures your application reaches the right people quickly!
How to prepare for a job interview at TESTQ Technologies Limited
✨Know Your Adobe Stuff
Make sure you brush up on your knowledge of Adobe Journey Optimizer and the Adobe Experience Platform. Be ready to discuss how you've used these tools in past projects, especially focusing on real-time personalisation and event-driven journeys.
✨Showcase Your Collaboration Skills
Since this role involves working with cross-functional teams, prepare examples that highlight your ability to collaborate effectively. Think about times when you translated business requirements into actionable workflows and how you communicated with marketing, data, and engineering teams.
✨Demonstrate Problem-Solving Abilities
Be ready to talk about how you've monitored journey performance and optimised for KPIs. Share specific instances where you troubleshot issues or improved engagement and conversion rates, as this will show your analytical skills and attention to detail.
✨Understand Data Privacy Regulations
Familiarise yourself with GDPR and CCPA regulations, as well as best practices around data privacy and consent. Be prepared to discuss how you've ensured compliance in your previous roles, which is crucial for this position.
