Testing Site - JPMC is seeking an experienced Service Designer to shape customer experiences across channels and platforms. You will apply service design and systems thinking to lead key initiatives, collaborate with diverse teams, and drive improvements in customer satisfaction.
This role requires a strong portfolio, hands-on research, and the ability to articulate complex service concepts to stakeholders, while supporting governance and ensuring inclusive, end-to-end journeys.
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Senior Service Designer: End-to-End Experience Architect in London employer: Testing Site - JPMC
J.P. Morgan Asset & Wealth Management is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. With a strong focus on employee growth, you will have access to mentorship opportunities and the chance to influence cutting-edge technology solutions in a global setting. Located in a vibrant financial hub, the company provides a supportive environment where your contributions directly impact client success and drive AI adoption.
