At a Glance
- Tasks: Lead FGPP production support and troubleshoot issues in a dynamic environment.
- Company: Join a leading IT services company with a focus on innovation.
- Benefits: Enjoy remote work flexibility, competitive pay, and career advancement opportunities.
- Other info: Work remotely with a supportive team and grow your career in IT consulting.
- Why this job: Make a real difference in banking/payment systems while developing your skills.
- Qualifications: Experience in FGPP support, troubleshooting, and customer management required.
The predicted salary is between 50000 - 70000 £ per year.
Role: FGPP - senior production support SME
Employment: Contract / Permanent
Location: UK / Europe - Remote
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Management and Manufacturing
Industries: IT Services and IT Consulting
Skills:
- FGPP production support and issue troubleshooting
- Trace analysis, DB analysis, and payment flow investigation
- FGPP configuration (profiles, rules, pre/post rules, object rules, cache refresh, etc.)
- Banking/payment domain knowledge
- Customer-facing and escalation management experience
Senior FGPP Production Support Lead (Remote) in London employer: Test Yantra
As a leading player in the IT Services and IT Consulting sector, we pride ourselves on fostering a dynamic work culture that prioritises employee growth and development. Our remote working model allows for flexibility while providing access to a wealth of resources and support, ensuring that our Senior FGPP Production Support Leads can thrive in their roles and contribute meaningfully to our innovative projects across the UK and Europe.
StudySmarter Expert Advice🤫
We think this is how you could land Senior FGPP Production Support Lead (Remote) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the banking and IT consulting sectors. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your FGPP production support expertise. This will help you stand out during interviews and demonstrate your problem-solving abilities.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms. Focus on common questions related to issue troubleshooting and customer-facing scenarios to boost your confidence.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Senior FGPP Production Support Lead (Remote) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in FGPP production support and issue troubleshooting. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior FGPP Production Support Lead role. Share specific examples of your banking/payment domain knowledge and customer-facing experience.
Showcase Your Technical Skills:Don’t forget to mention your expertise in trace analysis, DB analysis, and payment flow investigation. We’re looking for someone who can hit the ground running, so make sure these skills are front and centre in your application.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Test Yantra
✨Know Your FGPP Inside Out
Make sure you brush up on your FGPP production support knowledge. Be ready to discuss specific troubleshooting techniques, trace analysis, and DB analysis. The more familiar you are with the configuration aspects like profiles and rules, the better you'll impress them.
✨Showcase Your Customer-Facing Skills
Since this role involves customer-facing responsibilities, prepare examples of how you've successfully managed escalations in the past. Highlight your communication skills and how you’ve resolved issues while keeping clients satisfied.
✨Understand the Banking/Payment Domain
Dive deep into the banking and payment domain knowledge. Familiarise yourself with current trends and challenges in the industry. This will not only show your expertise but also your genuine interest in the field.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about their team dynamics, challenges they face in production support, and how they measure success. This shows that you're not just interested in the job, but also in how you can contribute to their goals.
