- Act as system administrator for JIRA and Tempo: user provisioning and de-provisioning, permission and group management, and access reviews.
- Manage software licence counts and allocation, monitoring usage against entitlement and
- Own “keeping the lights on”: monitor platform health and performance, manage upgrades, apps/add-ons, and integrations.
- Triage and resolve support tickets and platform issues, escalating to Atlassian support or third-party vendors where required.
- Maintain configuration standards across projects, workflows, schemes, and custom fields to keep the platform consistent and supportable.
- Own platform governance and configuration standards, including change control, auditability, compliance, and the review/approval of deviations from agreed standards.
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JIRA Platform Lead employer: Test Yantra
As a Service Architect - PAM at our Sheffield location, you will join a dynamic team that values innovation and collaboration in a hybrid work environment. We offer competitive benefits, a supportive work culture that prioritises employee growth, and unique opportunities to shape security architecture in a large organisation. Our commitment to professional development ensures that you can advance your career while making a meaningful impact in the field of identity and access management.
