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- Tasks: Provide expert support for M365 Copilot and resolve complex incidents.
- Company: Leading consulting firm in the UK with a focus on operational excellence.
- Benefits: Competitive salary, professional development, and a chance to work in a regulated environment.
- Why this job: Join a dynamic team and enhance your skills in Microsoft 365 and Copilot.
- Qualifications: 5+ years of experience in Microsoft 365 support and strong Copilot skills.
- Other info: Opportunity to contribute to high-impact projects in a collaborative setting.
The predicted salary is between 48000 - 72000 £ per year.
A consulting firm in the UK is seeking an M365 Copilot SME to provide 3rd and 4th line operational support for M365 Copilot. The role includes triaging complex incidents, conducting root cause analysis across various M365 services, and resolving escalations.
Ideal candidates should have over 5 years of experience in Microsoft 365 support and strong skills in Copilot and SharePoint permissions. This role offers the opportunity to work in a highly regulated environment, contributing to operational excellence.
Senior M365 Copilot Specialist – Enterprise Support in Sheffield employer: Test Triangle
Contact Detail:
Test Triangle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior M365 Copilot Specialist – Enterprise Support in Sheffield
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Senior M365 Copilot Specialist role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience with M365 Copilot and SharePoint permissions. Share specific examples of how you've triaged incidents and resolved escalations in the past.
✨Tip Number 3
Prepare for those tricky questions! Brush up on your knowledge of root cause analysis and operational support in a regulated environment. Being able to discuss these topics confidently will set you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, applying directly shows your enthusiasm and commitment to joining our team.
We think you need these skills to ace Senior M365 Copilot Specialist – Enterprise Support in Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with M365 Copilot and SharePoint permissions. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior M365 Copilot Specialist role. We love seeing passion and personality, so let us know what excites you about this opportunity.
Showcase Problem-Solving Skills: Since the role involves triaging complex incidents, make sure to include examples of how you've tackled tough challenges in the past. We’re looking for candidates who can think critically and resolve issues effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Test Triangle
✨Know Your M365 Inside Out
Make sure you brush up on your knowledge of Microsoft 365, especially Copilot and SharePoint permissions. Be ready to discuss specific scenarios where you've triaged complex incidents or conducted root cause analysis. This will show that you’re not just familiar with the tools, but you can also apply them effectively.
✨Prepare for Technical Questions
Expect technical questions that dive deep into your experience with M365 support. We recommend practising answers to common scenarios you might face in the role. Think about how you would resolve escalations and what steps you would take to ensure operational excellence in a regulated environment.
✨Showcase Your Problem-Solving Skills
During the interview, be prepared to share examples of how you've tackled complex issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses. This will help demonstrate your analytical skills and your ability to think critically under pressure.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of incidents you might encounter, or how success is measured in this role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
