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- Tasks: Support and troubleshoot Egress integration with Microsoft 365 for secure email workflows.
- Company: Join a dynamic team focused on IT security and seamless communication solutions.
- Benefits: Enjoy hybrid work options and opportunities for professional growth.
- Why this job: Be part of a tech-savvy environment that values collaboration and innovation.
- Qualifications: Strong experience with Microsoft 365 and Egress integration is essential.
- Other info: Immediate start available; perfect for tech enthusiasts looking to make an impact.
The predicted salary is between 42000 - 84000 £ per year.
Work – Hybrid (4-5 days/month to Warwick / Wokingham office)
We’re seeking a technically adept support specialist to configure, maintain, and troubleshoot the integration of Egress with Microsoft 365. You will work closely with IT security, messaging, and support teams to ensure seamless operation of secure email workflows.
Key Responsibilities:- Configure and maintain Egress integration with Microsoft 365 Exchange Online and related services.
- Troubleshoot issues relating to mail flow, encryption, message delivery, and policy enforcement.
- Liaise with Egress and Microsoft support to resolve escalated incidents.
- Support user onboarding, offboarding, and training in Egress features.
- Maintain documentation for configurations, troubleshooting guides, and operational procedures.
- Monitor system logs and alerts, responding to issues proactively.
- Collaborate with security and compliance teams to align Egress usage with policy requirements.
- Strong experience with Microsoft 365, particularly Exchange Online, Azure AD, and M365 security/compliance features.
- Hands-on experience configuring or supporting Egress (Protect, Prevent, Secure Workspace, etc.).
- Understanding of secure email gateways, encryption, and email authentication standards (SPF, DKIM, DMARC).
- Proficient in PowerShell scripting for M365 and Exchange management.
- Good communication skills for working across teams and with vendors.
- Experience with large-scale enterprise deployments.
- Knowledge of ITIL practices.
- Familiarity with email archiving and DLP solutions.
LEAD ADMINISTRATOR: L1 employer: Test Triangle Ltd
Contact Detail:
Test Triangle Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land LEAD ADMINISTRATOR: L1
✨Tip Number 1
Familiarise yourself with Microsoft 365 and Egress integration. Make sure you understand how they work together, especially in terms of secure email workflows. This knowledge will help you demonstrate your technical expertise during discussions.
✨Tip Number 2
Brush up on your PowerShell scripting skills. Since the role requires proficiency in PowerShell for M365 management, being able to showcase your scripting abilities can set you apart from other candidates.
✨Tip Number 3
Network with professionals who are currently working in similar roles or within the company. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 4
Prepare to discuss your experience with ITIL practices and large-scale enterprise deployments. Being able to articulate your past experiences in these areas will show that you are well-equipped to handle the responsibilities of the role.
We think you need these skills to ace LEAD ADMINISTRATOR: L1
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft 365, particularly Exchange Online and Egress. Use specific examples to demonstrate your hands-on experience and technical skills relevant to the role.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the position and explain how your background aligns with the key responsibilities. Mention your experience with troubleshooting mail flow and your ability to collaborate with IT security teams.
Showcase Technical Skills: Clearly outline your proficiency in PowerShell scripting and any relevant certifications you hold. This will help demonstrate your technical aptitude and readiness for the role.
Highlight Communication Abilities: Since good communication skills are essential for this role, provide examples of how you've successfully worked across teams or with vendors in previous positions. This will show that you can effectively liaise with both Egress and Microsoft support.
How to prepare for a job interview at Test Triangle Ltd
✨Showcase Your Technical Skills
Make sure to highlight your experience with Microsoft 365, especially Exchange Online and Azure AD. Be prepared to discuss specific scenarios where you've configured or troubleshot Egress integration, as this will demonstrate your hands-on expertise.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of examples where you've resolved issues related to mail flow, encryption, or policy enforcement. This will show your capability to handle real-world challenges effectively.
✨Communicate Clearly
Since the role involves liaising with various teams and vendors, practice articulating your thoughts clearly. Good communication skills are essential, so be ready to explain technical concepts in a way that non-technical stakeholders can understand.
✨Familiarise Yourself with ITIL Practices
Understanding ITIL practices is crucial for this role. Brush up on how these practices apply to service management and be ready to discuss how you’ve implemented them in past roles to improve operational efficiency.
