Cyber Security Analyst L4

Responsibilities

• Provide 3rd Line support across Windows, Linux, cloud, and security services.
• Manage and optimize Windows Server, Active Directory, and SQL Server as the core enterprise platforms.
• Administer and maintain Linux environments (Red Hat, Satellite) alongside Windows services.
• Support and enhance cloud services (AWS, Azure, or similar) across compute, networking, storage, IAM, and automation.
• Implement and manage security/SaaS platforms including Tenable, CyberArk, Imperva/Akamai WAF, Okta, CrowdStrike, Proofpoint, Safe Breach, Zscaler, and Splunk.
• Deliver infrastructure projects including upgrades, migrations, and new deployments.
• Proactively monitor systems, identify vulnerabilities, and implement preventative measures.
• Support business continuity and disaster recovery initiatives.
• Provide input into solution designs, change control processes, and operational standards.
• Collaborate with stakeholders to define requirements and deliver operational improvements.
• Maintain documentation, including technical procedures and stakeholder reporting.
• Mentor and support junior colleagues, sharing knowledge and best practices.
• Be available, when required, for out‑of‑hours upgrades, maintenance, and incident response.

Core Skills & Experience

• Proven track record in senior infrastructure or systems engineering.
• Strong experience with Windows Server, Active Directory, and SQL Server.
• Good hands‑on experience with Linux (Red Hat, Satellite).
• Good knowledge of cloud platforms (AWS, Azure, or similar).
• Good level of understanding and administration in security/SaaS solutions: Tenable, CyberArk, Imperva/Akamai WAF, Okta, CrowdStrike, Proofpoint, Safe Breach, Zscaler, Splunk.
• Strong knowledge of Fortinet security technologies (Firewalls, FortiManager, FortiAnalyzer).
• Strong understanding of networking fundamentals (TCP/IP, VLANs, routing, firewalls).
• Hands‑on experience with infrastructure monitoring platforms, particularly WhatsUp Gold.
• Scripting and automation skills (PowerShell, Bash, Python).
• Proven ability to troubleshoot and resolve complex issues in hybrid environments.
• Familiarity with VMware, Cisco, and Dell Servers.
• Experience working in regulated or change‑controlled environments.
• Knowledge of high availability and disaster recovery solutions.
• Exposure to DevOps, CI/CD, and automation frameworks.
• Experience with Kubernetes and containerised environments.

Personal Attributes

• Passionate about technology, problem‑solving, and innovation.
• Analytical thinker with excellent troubleshooting skills.
• Strong communication skills, able to work with technical and non‑technical audiences.
• Highly motivated, detail‑oriented, and able to deliver under pressure.
• Team‑oriented, collaborative, and capable of mentoring colleagues.

Do

Ensuring customer centricity by providing apt cybersecurity

• Monitoring and safeguarding the log sources and security access.
• Planning for disaster recovery in the event of any security breaches.
• Monitoring for attacks, intrusions and unusual, unauthorized or illegal activity.
• Performs moderately complex log reviews and forensic analysis to identify unauthorized or unacceptable access to data or systems.
• Conduct security assessments, risk analysis and root cause analysis of security incidents.
• Handling incidents escalated by the L1 team in 24/7 rotational shifts.
• Use advanced analytics tools to determine emerging threat patterns and vulnerabilities.
• Completing all tactical security operations tasks associated with this engagement.
• Analysis of all attacks and coming up with remedial attack analysis.
• Conduct detailed analysis of incidents and create reports and dashboards.

Stakeholder coordination & audit assistance

• Liaise with stakeholders in relation to cyber security issues and provide future recommendations.
• Maintain an information security risk register and assist with internal and external audits relating to information security.
• Assist with the creation, maintenance and delivery of cyber security awareness training for colleagues.
• Advice and guidance to employees on issues such as spam and unwanted or malicious emails.

Performance Parameter

• Customer centricity – timely security breach solutioning to end users, internal stakeholders and external customers experience.
• Process Adherence – adherence to SLA’s (90‑95 %), response time and resolution time TAT.

Mandatory Skills: Infrastructure Security Consulting.