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- Tasks: Build strong client relationships and develop tailored strategies for business growth.
- Company: Join Test Labs, a leader in medical device testing with a collaborative culture.
- Benefits: Enjoy 25 days holiday, profit sharing, and support for your personal development.
- Why this job: Make a real impact in healthcare innovation while growing your career.
- Qualifications: Experience in account management and strong communication skills required.
- Other info: Dynamic environment with opportunities for professional growth and collaboration.
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the Account Manager role at Test Labs - Medical Devices. Test Labs cut through the complexity of medical device testing, offering highly tailored solutions globally, ensuring strict compliance with EU CE Mark, UKCA Mark, FDA, Health Canada and SFDA requirements.
Our core values: Hungry, Humble, Smart serve as the foundations of our organisational culture, driving us toward unprecedented achievements in Healthcare Innovation, enabling us to deliver Better Healthcare, Faster. We are relentless in our pursuit of excellence, hungry for knowledge, challenges, and the constant evolution of healthcare solutions, which drives us to push boundaries, fostering a dynamic, innovative environment.
Grounded in humility, we recognise the collective strength of our diverse team. We acknowledge that collaboration fuels innovation. Our humility allows us to learn from each other, embrace feedback, and continuously grow, fostering a culture of mutual respect and open communication. Intelligence is not just about technical prowess; it’s about emotional intelligence, effective collaboration, and strategic thinking. Together, these values create a culture where ambition meets collaboration, where passion meets practicality, and where innovation meets impact.
People who live our values thrive at Test Labs and benefit both personally and professionally by engaging in the Test Labs journey.
What are we looking for in this position?
- Build and maintain strong, long-lasting relationships with clients by understanding their needs and challenges.
- Develop creative and tailored account strategies to maximise client value and drive business growth.
- Oversee client satisfaction, ensuring that expectations are met or exceeded.
- Work closely with Business Development Managers and Study Directors to ensure smooth account handover and timely study delivery.
- Prepare and present client proposals, quotations, and service agreements.
- Proactively conduct outbound calls to identify and qualify new business opportunities.
- Ensure the company's CRM system is kept up to date at all times.
What will we need you to have?
- Always represent our Core Values: Hungry, Humble, Smart.
- A proven track record in managing customer accounts and building long-term client relationships.
- The ability to communicate confidently and professionally at all levels, adapting your style to suit different stakeholders.
- Experience using CRM platforms like HubSpot to maintain accurate and up-to-date customer records.
- A proactive mindset with the ability to identify and qualify new business opportunities through outbound engagement.
- A strategic and analytical approach to problem-solving, with a focus on delivering tailored solutions.
- Confidence in preparing and presenting client proposals, quotations, and service agreements.
What will you get?
- 25 days holiday + bank holidays.
- Profit Sharing Bonus Scheme.
- Commitment to your Personal & Professional Development.
- Contributory Pension.
- Employee Discounts and Employee Assistance Platform.
Seniority level: Entry level
Employment type: Full-time
Job function: Business Development, Sales, and Science
Industries: Medical Equipment Manufacturing and Research Services.
Account Manager in Peterborough employer: Test Labs - Medical Devices
Contact Detail:
Test Labs - Medical Devices Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Peterborough
✨Tip Number 1
Network like a pro! Get out there and connect with people in the medical device industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Account Manager role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience in managing customer accounts and building relationships. Use specific examples to demonstrate how you've driven business growth and client satisfaction in the past.
✨Tip Number 3
Be proactive! Don’t wait for job openings to come to you. Reach out to companies you admire, like Test Labs, and express your interest in working with them. A well-timed email can make all the difference and show that you’re hungry for the opportunity.
✨Tip Number 4
Prepare for interviews by researching the company’s values and culture. Test Labs values being Hungry, Humble, and Smart, so think about how you embody these traits. Be ready to discuss how you can contribute to their mission of delivering Better Healthcare, Faster.
We think you need these skills to ace Account Manager in Peterborough
Some tips for your application 🫡
Show Your Hungry Spirit: When writing your application, let your passion for the role shine through. We want to see that you're eager to learn and grow in the field of medical devices. Share examples of how you've tackled challenges in the past and how that hunger for knowledge drives you.
Be Humble and Collaborative: Remember to highlight your ability to work well with others. We value humility and collaboration at StudySmarter, so mention any experiences where you've successfully worked in a team or learned from feedback. This shows us you're a team player who can thrive in our culture.
Communicate Smartly: Tailor your application to reflect your communication skills. Use clear and professional language, and adapt your style to match the job description. We appreciate candidates who can communicate effectively with various stakeholders, so don’t shy away from showcasing this in your writing.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our values and what we stand for at StudySmarter!
How to prepare for a job interview at Test Labs - Medical Devices
✨Know Your Values
Before the interview, take some time to understand Test Labs' core values: Hungry, Humble, Smart. Think about how your experiences align with these values and be ready to share specific examples that demonstrate your commitment to them.
✨Master the Art of Relationship Building
As an Account Manager, building strong relationships is key. Prepare to discuss your past experiences in managing client accounts and how you’ve successfully navigated challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Showcase Your Strategic Thinking
Be ready to talk about how you approach problem-solving and developing tailored account strategies. Think of a time when you identified a new business opportunity or improved client satisfaction, and explain your thought process during that situation.
✨Get Familiar with CRM Tools
Since experience with CRM platforms like HubSpot is essential, brush up on your knowledge of these systems. Be prepared to discuss how you’ve used CRM tools in the past to maintain customer records and drive business growth.
