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For Companies At a Glance
- Tasks: Plan and conduct user research to enhance digital services and user experiences.
- Company: Join a forward-thinking company that values user-centred design.
- Benefits: Enjoy 25 days holiday, hybrid work, and a contributory pension scheme.
- Other info: Flexible hours, progression opportunities, and fun company socials await you!
- Why this job: Make a real impact by advocating for users in a collaborative environment.
- Qualifications: Experience in user research and strong analytical skills are essential.
The predicted salary is between 35000 - 45000 £ per year.
What you will be involved in:
- Planning and conducting user research to understand the needs, behaviours, and experiences of people using digital services.
- Selecting appropriate research methods such as interviews, usability testing, surveys, and observational studies.
- Analysing and synthesising research findings into clear, actionable insights.
- Sharing research outcomes to inform service, content, and interaction design decisions.
- Working collaboratively with stakeholders, UCD and product development teams.
- Advocating for user-centred design across multidisciplinary teams.
- Supporting continuous testing and improvement of services throughout delivery.
- Ensuring research activities follow ethical, safeguarding, and data protection standards.
Technical Requirements:
- Experience planning and conducting qualitative and/or quantitative user research.
- Knowledge of a range of research methods and when to apply them.
- Ability to analyse research data and communicate insights clearly.
- Experience designing and running usability testing.
- Understanding of accessibility and inclusive research practices.
- Experience working in agile or iterative delivery environments.
- Ability to recruit and engage diverse participant groups.
- Familiarity with research tools, recording methods, and insight reporting techniques.
Desired skills:
- Experience contributing to research strategies, standards, or repositories.
- Strong stakeholder communication and collaboration skills.
- Strong analytical and critical thinking skills.
- Attention to detail and empathy for diverse user needs.
- Ability to work effectively in multidisciplinary teams.
- Previous experience working for a consultancy.
- Proven ability to influence, inform and support other team members as well as stakeholders.
Benefits:
- 25 days holiday + Bank holidays
- Hybrid/Remote work and flexible working hours
- Contributory pension scheme (Salary sacrifice available)
- Progression opportunities/Paid certificates
- Discretionary Bonus Scheme
- BUPA Health & Dental care
- City centre office location
- Macbook Pro/Windows Machine provided
- Monthly company socials
- Cycle to work scheme
- Company away weekend (Previously we have been to Amsterdam, Dusseldorf, Riga and Dublin)
User Researcher employer: Test Driven Solutions Ltd.
Contact Detail:
Test Driven Solutions Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land User Researcher
✨Tip Number 1
Get to know the company culture before your interview. Check out their website, social media, and any recent news. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your user research skills in mock interviews. Think about how you'd approach different research methods and be ready to discuss your experiences. We want to see your analytical thinking and how you communicate insights clearly.
✨Tip Number 3
Network with current employees or alumni who work in similar roles. They can provide insider tips on what the company values and what to expect during the hiring process. Plus, it’s a great way to get your name out there!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a chance to reiterate why you’d be a great fit for their user-centred design approach.
We think you need these skills to ace User Researcher
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the User Researcher role. Highlight your experience with user research methods and how you've applied them in past projects. We want to see how you can bring your unique skills to our team!
Showcase Your Research Skills: When detailing your experience, focus on specific research methods you've used, like usability testing or surveys. We love seeing clear examples of how your insights have influenced design decisions, so don’t hold back!
Communicate Clearly: Your application should reflect your ability to analyse and communicate insights effectively. Use straightforward language and structure your application well, as this will give us a taste of how you present findings to stakeholders.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to keep track of your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Test Driven Solutions Ltd.
✨Know Your Research Methods
Make sure you’re well-versed in various user research methods like interviews, usability testing, and surveys. Be ready to discuss when and why you would use each method, as this shows your understanding of the role and its requirements.
✨Showcase Your Analytical Skills
Prepare to talk about how you've analysed research data in the past. Bring examples of how you’ve turned findings into actionable insights that influenced design decisions. This will demonstrate your ability to communicate complex information clearly.
✨Emphasise Collaboration
User researchers often work with multidisciplinary teams, so highlight your experience collaborating with stakeholders and product development teams. Share specific instances where your input made a difference in a project.
✨Demonstrate Empathy and Attention to Detail
Be prepared to discuss how you advocate for user-centred design. Share examples that showcase your empathy for diverse user needs and how you ensure that your research adheres to ethical standards and accessibility practices.