At a Glance
- Tasks: Manage devices and ensure seamless tech support for a diverse user base.
- Company: Join a growing tech company in Newcastle with a hybrid work model.
- Benefits: Enjoy a competitive salary, 25 days holiday, and flexible working arrangements.
- Other info: Fast-paced environment with opportunities for growth and collaboration.
- Why this job: Be the tech hero who keeps our systems running smoothly and securely.
- Qualifications: 2+ years in IT support, experience with Windows and Apple device management.
The predicted salary is between 30000 - 40000 € per year.
Newcastle upon Tyne, UK (Hybrid) As TDS continues to grow, the demands of our technology function have never been greater. Each engagement brings its own hardware, software, and security requirements, and ensuring our people are equipped, provisioned, and supported from day one is critical to our ability to deliver. We are looking for a Systems Administrator to own this function end‑to‑end.
Responsibilities
- Full lifecycle device management across Windows and Apple platforms: provisioning, deployment, maintenance, security and decommissioning.
- Windows Device Management with Microsoft Intune & Autopilot: enroll devices, ensure compliance and correct configuration, automate provisioning with Autopilot, manage deployment groups and device wipes, and monitor health dashboards.
- Apple Device Management with ManageEngine MDM: provision and enroll MacBooks, iPads, iPhones; manage profiles, app deployments, configuration policies; perform maintenance checks, and coordinate return, re‑imaging and redeployment.
- Endpoint security policy creation, maintenance and enforcement across device fleets; manage conditional access, compliance baselines, data protection settings and respond to security alerts.
- Software licence management: allocate and distribute licences for new starters; maintain licence inventory and track renewals; coordinate onboarding checklists and software deployment.
- Identity & access management: administer user accounts, provisioning, modification, deprovisioning; manage group memberships, role‑based access controls; process joiners, movers and leavers; document access policies.
- Collaborate with HR, Operations and Delivery to ensure seamless onboarding, off‑boarding and support of a technically diverse user base.
Qualifications
- 2+ years of hands‑on experience in IT support, device management or endpoint engineering.
- Demonstrable experience managing Windows devices using Microsoft Intune and Autopilot in a corporate environment.
- Experience with Apple MDM tooling (ManageEngine, Jamf or equivalent) for provisioning and managing macOS and iOS devices.
- Prior experience in a consultancy, professional services or high‑growth scale‑up environment is advantageous.
- Comfortable supporting a technically diverse user base with varied hardware and software requirements.
- Solid understanding of Microsoft Intune, Apple MDM, Azure AD/Entra ID, SSO, RBAC and endpoint security principles.
- Working knowledge of cloud platforms: Azure, Google Workspace or AWS.
- Proficient in Windows and macOS administration at the endpoint level, including configuration, troubleshooting and policy management.
Mandatory Requirements
- Hands‑on experience managing Intune device enrolment, compliance policies, configuration profiles and Autopilot deployments.
- Practical experience with at least one cloud platform: Azure, Google Workspace or AWS.
- Confidence administering both Windows and macOS at the endpoint level.
Nice to Have
- 3rd line support experience.
- Experience writing or maintaining PowerShell or Bash scripts to automate device management tasks.
Behaviours & Collaboration
- Highly organised with strong attention to detail and ability to manage multiple tasks concurrently.
- Clear communicator, capable of explaining technical issues to non‑technical stakeholders.
- Self‑starter who takes ownership and drives issues to resolution.
- Collaborative team player working closely with HR, Operations and Delivery.
- Comfortable in fast‑paced environments where priorities can shift quickly.
Benefits
- Competitive salary.
- 25 days holiday plus
Systems Administrator employer: Test Driven Solutions Ltd.
At TDS, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Newcastle upon Tyne that fosters collaboration and innovation. Our hybrid work model supports a healthy work-life balance, while our commitment to employee growth is evident through ongoing training and development opportunities. With competitive salaries and a generous holiday allowance, we ensure our Systems Administrators are well-equipped and supported to thrive in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Systems Administrator
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to systems administration. We recommend setting up mock interviews with friends or using online platforms to get comfortable with your responses.
✨Tip Number 3
Show off your skills! If you’ve got experience with Microsoft Intune or Apple MDM, consider creating a portfolio or a project that highlights your expertise. This can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Systems Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Systems Administrator role. Highlight your experience with Windows and Apple device management, especially using Microsoft Intune and Autopilot. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Don’t forget to mention any experience in consultancy or high-growth environments, as that’s a big plus for us.
Show Off Your Technical Skills:Be sure to include specific examples of your technical skills in your application. Whether it's managing device enrolment or creating security policies, we want to know what you've done and how you can contribute to our team.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Test Driven Solutions Ltd.
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows and Apple device management, especially with tools like Microsoft Intune and ManageEngine. Be ready to discuss specific scenarios where you've successfully managed device provisioning or troubleshooting.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Think about times when you had to explain complex problems to non-technical users and how you resolved them. This will demonstrate your clear communication skills and ability to work with diverse teams.
✨Familiarise Yourself with Security Policies
Since endpoint security is a big part of the role, be prepared to discuss how you've created or enforced security policies in previous positions. Highlight any experience you have with compliance baselines and data protection settings.
✨Be Ready for Scenario-Based Questions
Expect questions that put you in hypothetical situations related to device management and user support. Practice articulating your thought process and decision-making steps, as this will show your analytical skills and readiness for the fast-paced environment.
