Systems Administrator in Newcastle upon Tyne

Newcastle upon Tyne, UK (Hybrid) As TDS continues to grow, the demands of our technology function have never been greater. Each engagement brings its own hardware, software, and security requirements, and ensuring our people are equipped, provisioned, and supported from day one is critical to our ability to deliver. We are looking for a Systems Administrator to own this function end‑to‑end.

Responsibilities

• Full lifecycle device management across Windows and Apple platforms: provisioning, deployment, maintenance, security and decommissioning.
• Windows Device Management with Microsoft Intune & Autopilot: enroll devices, ensure compliance and correct configuration, automate provisioning with Autopilot, manage deployment groups and device wipes, and monitor health dashboards.
• Apple Device Management with ManageEngine MDM: provision and enroll MacBooks, iPads, iPhones; manage profiles, app deployments, configuration policies; perform maintenance checks, and coordinate return, re‑imaging and redeployment.
• Endpoint security policy creation, maintenance and enforcement across device fleets; manage conditional access, compliance baselines, data protection settings and respond to security alerts.
• Software licence management: allocate and distribute licences for new starters; maintain licence inventory and track renewals; coordinate onboarding checklists and software deployment.
• Identity & access management: administer user accounts, provisioning, modification, deprovisioning; manage group memberships, role‑based access controls; process joiners, movers and leavers; document access policies.
• Collaborate with HR, Operations and Delivery to ensure seamless onboarding, off‑boarding and support of a technically diverse user base.

Qualifications

• 2+ years of hands‑on experience in IT support, device management or endpoint engineering.
• Demonstrable experience managing Windows devices using Microsoft Intune and Autopilot in a corporate environment.
• Experience with Apple MDM tooling (ManageEngine, Jamf or equivalent) for provisioning and managing macOS and iOS devices.
• Prior experience in a consultancy, professional services or high‑growth scale‑up environment is advantageous.
• Comfortable supporting a technically diverse user base with varied hardware and software requirements.
• Solid understanding of Microsoft Intune, Apple MDM, Azure AD/Entra ID, SSO, RBAC and endpoint security principles.
• Working knowledge of cloud platforms: Azure, Google Workspace or AWS.
• Proficient in Windows and macOS administration at the endpoint level, including configuration, troubleshooting and policy management.

Mandatory Requirements

• Hands‑on experience managing Intune device enrolment, compliance policies, configuration profiles and Autopilot deployments.
• Practical experience with at least one cloud platform: Azure, Google Workspace or AWS.
• Confidence administering both Windows and macOS at the endpoint level.

Nice to Have

• 3rd line support experience.
• Experience writing or maintaining PowerShell or Bash scripts to automate device management tasks.

Behaviours & Collaboration

• Highly organised with strong attention to detail and ability to manage multiple tasks concurrently.
• Clear communicator, capable of explaining technical issues to non‑technical stakeholders.
• Self‑starter who takes ownership and drives issues to resolution.
• Collaborative team player working closely with HR, Operations and Delivery.
• Comfortable in fast‑paced environments where priorities can shift quickly.

Benefits

• Competitive salary.
• 25 days holiday plus bank holidays.
• Hybrid working and flexible working hours.
• Contributory pension scheme with salary sacrifice.
• Progression opportunities.
• Discretionary bonus scheme.
• BUPA health and dental care.
• Perkbox benefits and discount scheme.
• Central office location.
• Equipment provided.
• Monthly social events.
• Cycle‑to‑work scheme.
• Company away weekend.
• Company merchandise.