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For Companies At a Glance
- Tasks: Be the first point of contact for customers and provide top-notch service.
- Company: Join a stable, growing UK company with a global presence.
- Benefits: Competitive salary, pension scheme, training support, and monthly bonuses.
- Why this job: Make a real difference in customer service while enjoying a dynamic work environment.
- Qualifications: Customer service experience and excellent communication skills are essential.
- Other info: Great opportunity for career growth in a supportive team.
The predicted salary is between 30000 - 42000 £ per year.
At JDP, we are the experts in civils drainage and water management. For over half a century we’ve been combining quality products, knowledgeable staff, dedicated delivery, a national branch network and technical assistance to be the one-stop shop for our customers. We continue to experience remarkable growth and stability thanks to our unwavering commitment to excellent customer service and robust business strategy.
Do you have a passion for customer service? Are you motivated by results? Yes? Then get in touch! We are actively looking to appoint a Trade Counter Sales person to join the successful team in our Launceston Branch. If you enjoy working in a fast-paced environment where you can really make a difference whilst ensuring that the last customer of the day receives the same high standard of service as the first, then we may have the perfect opportunity for you!
Responsibilities:- Be the first point of contact for customers.
- Run the day-to-day processes of the branch.
- Provide customers with product and service information.
- Proactive selling on the telephone.
- Advise and assist customers at the Trade Counter.
- Deliver excellent customer service and communication.
- Process enquiries and orders accurately and within the time dedicated by the customer deadline.
- Create proactive trade counter promotions to customers to maximise the growth of the branch.
- Previous customer service experience.
- Selling ability.
- Excellent communication skills and problem-solving abilities.
- Sound organisational skills.
- Professional manner.
- Attention to detail.
- Knowledge of our range of products & their uses.
- Desirable: Good knowledge of computers and MS Office suite.
- Enjoy a long-term career with a stable and growing UK company, proudly owned by a global group.
- Receive a competitive salary that reflects your skills and contributions.
- Secure your future with our contributory pension scheme.
- Access full support and training to help you thrive in your role.
- Entry to 3 different bonuses all paid monthly!
Trade Counter Sales in Launceston employer: Tessenderlo Kerley
Contact Detail:
Tessenderlo Kerley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Sales in Launceston
✨Tip Number 1
Get to know the company inside out! Research JDP's products and services so you can chat confidently about how you can contribute to their success. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first point of contact, think of scenarios where you can demonstrate your problem-solving abilities and communication skills. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the company culture and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at JDP. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Trade Counter Sales in Launceston
Some tips for your application 🫡
Show Your Customer Service Passion: Make sure to highlight your enthusiasm for customer service in your application. We want to see how you can bring that energy to our team and ensure every customer feels valued, no matter when they walk through the door!
Tailor Your Experience: When writing your application, connect your previous experiences directly to the responsibilities listed in the job description. We love seeing how your skills can translate into proactive selling and excellent communication at our Trade Counter.
Be Detail-Oriented: Attention to detail is key in this role! Make sure your application is free from typos and clearly structured. This shows us that you take pride in your work and understand the importance of accuracy in processing enquiries and orders.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application status!
How to prepare for a job interview at Tessenderlo Kerley
✨Know Your Products
Familiarise yourself with the range of products JDP offers, especially those related to civils drainage and water management. Being able to discuss specific products and their uses will show your genuine interest and help you stand out.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you provided excellent customer service. Highlight situations where you resolved issues or went above and beyond for a customer, as this aligns perfectly with the role's focus on customer satisfaction.
✨Practice Proactive Selling
Think about how you can actively sell products over the phone or at the counter. Prepare a few strategies or promotions you could suggest during the interview to demonstrate your proactive approach to sales.
✨Communicate Clearly and Confidently
Since communication is key in this role, practice articulating your thoughts clearly. Use mock interviews with friends or family to build confidence and ensure you can convey your ideas effectively during the actual interview.
