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- Tasks: Join our team as a Branch/Yard Assistant, processing orders and providing top-notch customer service.
- Company: JDP is a leading expert in civils drainage and water management with over 50 years of experience.
- Benefits: Enjoy competitive pay, monthly bonuses, a pension scheme, and full training support.
- Why this job: Work outdoors in a small team, contributing to a company that values its people and customer service.
- Qualifications: Excellent customer service skills and basic literacy/numeracy are required; forklift licence is a plus.
- Other info: This role offers a stable career path in a growing UK company.
The predicted salary is between 24000 - 36000 £ per year.
Company Description
At JDP, we are the experts in civils drainage and water management. For over half a century we’ve been combining quality products, knowledgeable staff, dedicated delivery, a national branch network and technical assistance to be the one-stop shop for our customers. We continue to experience remarkable growth and stability, and this is thanks to our unwavering commitment to excellent customer service and robust business strategy. Following fantastic results in 2024 we continue to go from strength to strength. Our people are at the heart of our operations, and we pride ourselves on being a great company to work for
Job Description
Job Description
We are actively looking to appoint a Branch/Yard Assistantto join our team. If you are a flexible individual who enjoys a small team environment, likes being outdoors and can provide excellent customer service, this may be the perfect fit for you!
our job
This role involves:
- Processing and picking customer orders accurately
- Loading and unloading of vehicles using a forklift truck
- Providing customers with product and service information, including serving on the trade counter when required
- Keeping a safe, organised and professional looking yard
Qualifications
Job Requirements
Required:
- Excellent customer service skills
- Literacy & Numeracy
- An understanding of Health & Safety in a work environment
Desirable:
- Warehouse/yard experience
- A good knowledge of computers
- Forklift truck licence
Additional Information
Benefits
- Enjoy a long-term career with a stable and growing UK company, proudly owned by a global group.
- Receive a competitive salary that reflects your skills and contributions.
- Benefit from a monthly bonus scheme that rewards your hard work and dedication.
- Secure your future with our contributory pension scheme.
- Access full support and training to help you thrive in your role.
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Branch/Yard Assistant employer: Tessenderlo Kerley
Contact Detail:
Tessenderlo Kerley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch/Yard Assistant
✨Tip Number 1
Familiarise yourself with the products and services offered by JDP. Understanding their range of civils drainage and water management solutions will help you engage confidently with customers and demonstrate your knowledge during any interactions.
✨Tip Number 2
Highlight your customer service experience in conversations or interviews. Be prepared to share specific examples of how you've successfully handled customer queries or complaints, as this role heavily relies on excellent customer interaction.
✨Tip Number 3
If you have a forklift truck licence, make sure to mention it! If not, consider taking a course to obtain one, as this could significantly enhance your application and show your commitment to the role.
✨Tip Number 4
Demonstrate your understanding of health and safety practices in a work environment. Being knowledgeable about safety protocols will not only impress your potential employers but also show that you prioritise a safe working environment.
We think you need these skills to ace Branch/Yard Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Branch/Yard Assistant position. Tailor your application to highlight how your skills and experiences align with these requirements.
Highlight Customer Service Skills: Since excellent customer service is a crucial part of this role, make sure to provide specific examples in your CV or cover letter that demonstrate your customer service experience and how you have successfully handled customer interactions in the past.
Showcase Relevant Experience: If you have any warehouse or yard experience, be sure to mention it. Include details about your familiarity with health and safety practices, as well as any experience operating a forklift truck, if applicable.
Craft a Strong Cover Letter: Write a compelling cover letter that not only expresses your interest in the position but also explains why you would be a great fit for JDP. Use this opportunity to convey your enthusiasm for working in a small team environment and your commitment to providing excellent service.
How to prepare for a job interview at Tessenderlo Kerley
✨Showcase Your Customer Service Skills
Since the role requires excellent customer service, be prepared to share specific examples of how you've successfully assisted customers in the past. Highlight your ability to communicate clearly and effectively.
✨Demonstrate Your Understanding of Health & Safety
Familiarise yourself with basic health and safety protocols relevant to a yard environment. Be ready to discuss how you prioritise safety in your previous roles, as this is crucial for the position.
✨Highlight Your Flexibility and Team Spirit
The job involves working in a small team and being outdoors, so emphasise your adaptability and willingness to collaborate. Share experiences where you've worked well in a team or adapted to changing situations.
✨Prepare for Practical Questions
Expect questions related to loading and unloading vehicles or using a forklift truck. If you have experience, be ready to discuss it; if not, express your eagerness to learn and any relevant training you've undertaken.