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- Tasks: Engage with customers, provide product info, and drive sales at our Launceston branch.
- Company: Join JDP, a leading expert in civils drainage and water management.
- Benefits: Competitive salary, pension scheme, training support, and monthly bonuses.
- Why this job: Be the face of our branch and make a real impact on customer satisfaction.
- Qualifications: Strong selling skills, excellent communication, and a passion for customer service.
- Other info: Enjoy a stable career with growth opportunities in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
At JDP, we are the experts in civils drainage and water management. For over half a century we’ve been combining quality products, knowledgeable staff, dedicated delivery, a national branch network and technical assistance to be the one-stop shop for our customers. We continue to experience remarkable growth and stability thanks to our unwavering commitment to excellent customer service and robust business strategy.
Do you have a passion for customer service? Are you motivated by results? Yes? Then get in touch! We are actively looking to appoint a Trade Counter Sales person to join the successful team in our Launceston Branch. If you enjoy working in a fast-paced environment where you can really make a difference whilst ensuring that the last customer of the day receives the same high standard of service as the first, then we may have the perfect opportunity for you!
In this role, the Trade Counter Sales person will often be the first point of contact for customers. Duties involve:
- Run the day-to-day processes of the branch
- Providing customers with product and service information
- Proactive selling on the telephone
- Advising and assisting customers at the Trade Counter
- Delivering excellent customer service and communication
- Processing enquiries and orders accurately and within the time dedicated by the customer deadline
- Create proactive trade counter promotions to customers to maximise the growth of the branch
Qualifications Job Requirements:
- Selling ability
- Excellent communication skills and problem-solving abilities
- Sound organisational skills
- Professional manner
- Knowledge of our range of products & their uses
- Good knowledge of computers and MS Office suite
Enjoy a long-term career with a stable and growing UK company, proudly owned by a global group. Receive a competitive salary that reflects your skills and contributions. Secure your future with our contributory pension scheme. Access full support and training to help you thrive in your role. Entry to 3 different bonuses all paid monthly!
Trade Counter Sales employer: Tessenderlo Group
Contact Detail:
Tessenderlo Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Sales
✨Tip Number 1
Get to know the company inside out! Research JDP's products and services, especially in civils drainage and water management. This will help you stand out during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first point of contact for customers, think about how you can provide excellent service. Role-play common scenarios with friends or family to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which is always a bonus when applying!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining JDP and ready to contribute to our fantastic team.
We think you need these skills to ace Trade Counter Sales
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love helping customers. Share specific examples of how you've gone the extra mile to ensure customer satisfaction. This will show us that you're a great fit for our team!
Highlight Your Selling Skills: Make sure to mention any experience you have in sales or proactive selling. We want to see how you can contribute to our branch's growth, so don’t hold back on showcasing your achievements in this area!
Be Organised and Clear: Keep your application neat and well-structured. Use clear headings and bullet points where necessary. This not only makes it easier for us to read but also reflects your organisational skills, which are key for the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Tessenderlo Group
✨Know Your Products
Before the interview, make sure you familiarise yourself with the range of products JDP offers. Understanding their uses and benefits will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this role is all about customer interaction, prepare examples from your past experiences where you provided excellent customer service. Highlight how you resolved issues or went the extra mile to ensure customer satisfaction.
✨Practice Proactive Selling
Think of ways you can demonstrate proactive selling during the interview. You might want to prepare a mock sales pitch for a product or service that JDP offers, showcasing your ability to engage customers effectively.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage your time and tasks, especially in a fast-paced environment. Share specific strategies or tools you use to stay organised and ensure that you meet deadlines, as this is crucial for the Trade Counter Sales role.