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- Tasks: Assist customers, manage orders, and ensure smooth branch operations.
- Company: Join a stable and growing UK company with a global presence.
- Benefits: Competitive salary, monthly bonuses, pension scheme, and full training support.
- Why this job: Be part of a friendly team and build valuable skills in a dynamic environment.
- Qualifications: Good communication skills, customer service experience, and a forklift licence preferred.
- Other info: Enjoy long-term career growth with a supportive company culture.
The predicted salary is between 24000 - 36000 £ per year.
At JDP, we are the experts in civils drainage and water management. For over half a century we’ve been combining quality products, knowledgeable staff, dedicated delivery, a national branch network and technical assistance to be the one-stop shop for our customers. We continue to experience remarkable growth and stability, and this is thanks to our unwavering commitment to excellent customer service and robust business strategy. Our people are at the heart of our operations, and we pride ourselves on being a great company to work for. There has never been a better time to join us!
We are looking for a Branch/Yard Assistant to join us at our Norwich branch. If you’re someone who enjoys hands-on work, takes pride in delivering great customer service, and thrives as part of a friendly, supportive team, this could be a fantastic opportunity to take the next step in your career. No two days are the same, and you’ll play a key role in helping our branch run smoothly while building valuable skills along the way.
This role involves:
- Providing customers with product and service information
- Picking customer orders accurately
- Assisting with loading and unloading of vehicles using a forklift truck
- Processing orders accurately, within a time dictated by the customer deadline
- Serving customers on the trade counter when required
Qualifications
Job Requirements
- Excellent communication skills and some customer service skills
- Literacy & Numeracy
- A hardworking & helpful individual to train in all aspects of our operation
- An understanding of Health & Safety in a work environment
- Warehouse experience
- A good knowledge of computers
- Forklift truck licence
Enjoy a long-term career with a stable and growing UK company, proudly owned by a global group. Receive a competitive salary that reflects your skills and contributions. Benefit from a monthly bonus scheme that rewards the team's dedication. Secure your future with our contributory pension scheme. Access full support and training to help you thrive in your role.
Branch / Yard Assistant in Norwich employer: Tessenderlo Group
Contact Detail:
Tessenderlo Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch / Yard Assistant in Norwich
✨Tip Number 1
Get to know the company! Research JDP and understand their values, products, and services. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company culture and even lead to referrals.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and teamwork. Think of examples from your past experiences that highlight your skills and how they align with the role of Branch/Yard Assistant.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining JDP and being part of our fantastic team.
We think you need these skills to ace Branch / Yard Assistant in Norwich
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of enthusiasm and a friendly tone can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application to the Branch/Yard Assistant role. Highlight any relevant experience, especially in customer service or warehouse settings. We love seeing how your skills align with what we do at JDP!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate – just a few clicks and you’re done!
How to prepare for a job interview at Tessenderlo Group
✨Know Your Stuff
Familiarise yourself with JDP's products and services. Understanding civils drainage and water management will show your genuine interest in the role and help you answer questions confidently.
✨Show Off Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Whether it’s resolving a complaint or helping a customer find the right product, having specific stories ready will impress the interviewers.
✨Demonstrate Team Spirit
Since this role thrives on teamwork, be ready to discuss how you work well with others. Share experiences where you contributed to a team goal or supported a colleague, highlighting your friendly and supportive nature.
✨Health & Safety Awareness
Brush up on health and safety practices relevant to warehouse environments. Being knowledgeable about safety protocols not only shows your commitment to a safe workplace but also aligns with JDP's values.